with demonstrated success in delivering excellent skills in multiple areas of Network Management, Cisco, Unix/Linux, Active Directory Administration, and MS Exchange, efficiency improvement and implementation of technological solutions, optimizing business efficiency, and drive to exceed corporate objectives

SUMMARY

• Systems/Network Administrator with demonstrated success in Network Management, Cisco, Unix/Linux, Active Directory Administration, MS Exchange, efficiency improvement and implementation of technological solutions, and optimizing business efficiency.
• Areas of expertise includes but not limited to Active Directory Administration, Network Management, System Development Life Cycle, Network Infrastructure and System Architecture, System and Exchange Administration, Security Management, Network Connectivity, Project Management, Network Reengineering, Server Administration, Backups and Restoration, Network Troubleshooting and User Training and Support.
• Skilled in planning, organizing and implementing development, quality assurance and IT operations.
• Talented in managing high-tech assets/advanced technology and organizing large-scale projects.
• Advanced team-building skills along with strong training, developing, and mentoring abilities.

CERTIFICATIONS/TRAINING

• VMware - vSphere: Install, Configure, Manage
• UNIX/Linux
• Cisco Certified Network Associate CCNA
• Microsoft Certified Systems Administrator MCSA
• Microsoft Certified Professional MCP
• Network Certified
• CompTIA A Certification: MS Windows and DOS Environment

TECHNICAL SKILLS

• Databases Technologies: Oracle 9/10, MS SQL Server 2000, 2005 2008, Data Warehousing, OLTP, COM, .Net
• Languages: Powershell v2, Bash, C, C , Visual Basic
• OS Platforms: VMware ESXi, Unix/Linux, Windows 2000, 2003, 2008 Server, Mac OSX, Windows XP Home and Professional Editions, Windows NT 4.0, 95/98, and 3.x, MS-DOS, and Novell Netware 5
• Software: Oracle, MS SQL Server 2005, SQL-Plus , Opnet, IT Guru, ACE, VMware, CA Spectrum, HP Openview, Netscout, CiscoWorks, Cisco Nac, Cisco ACS, Exchange 2000 2003, LANDesk, PC Anywhere, VERITAS 9.0, ArcServe IT, Norton Ghost Utility, Electronic Mail Outlook, CC:Mail, Lotus Notes , Virus Software Norton, McAfee , Remedy, Heat, CA Unicenter, and Magic Help Desk System
• Protocols: Ethernet, DHCP, DNS, WINS, TCP, IP, ICMP, SMTP, LDAP, SNMP, UDP, IPX, SPX, STP, VPN, VTP, RIP, EIGRP, CDP, PTP, L2TP, Frame Relay, and ISDN
• Hardware: Cisco Routers Switches, Hubs, CSU DSU, Printers, CD Writers, CCTV Cameras and Monitors, Altronix Power Boxes, Multi-media, Punch Tool, Tone Generator

PROFESSIONAL EXPERIENCE

Confidenital

Sr Systems Support Engineer

• Currently work for Bureau of Labor Statistics BLS as Senior Systems Administrator/Engineer and Team Lead. Responsible for installation, configuration and management of CPI servers that include windows domain controllers, Active directory, Exchange servers and VMware based virtual systems and lead a team of desktop and server administrators.
• Introduced the concept of Virtualization and lead the plan and deployment of Virtual systems at CPI. Implemented WSUS, SCCM 2007 and ESXi 4 and 64 bit operating systems. Helped stabilize Active Directory and fixed group policies propagation issues over Firewall and VPN.
• Responsible for BLS CPI/CADC domains Servers/Workstation comply with all Department of Labor Security Checklist Compliance via Group Policy
• Provide daily automatic Patch Management using Microsoft WSUS, and Microsoft SCCM
• Maintain basic System Administration checklist duties using NetIQ App Manager
• Lead team members on technical issues and advised management on vital policy decisions and implementation course.
• Team lead and technical Point of Contact for the time sensitive Windows 7 migration effort of entire department with over 1200 systems running encrypted disks of Win XP, and legacy applications in a highly secure and locked down environment. Designed, implemented and oversaw the phased refresh of systems with a combination of tools that included Microsoft Deployment Server MDT , Windows Deployment Services WDS and Windows Automation Tool Kit WAIK . The phased migration included standard image creation, application compatibility testing, interacting with various teams and managers, planning and implementing processes and procedures, training the team, overseeing and tracking the deployments that included remote PXE boot semi-automatic deployments.

Confidenital

IT Consultant

• Responsible for providing centralized administration of network servers using Microsoft SCCM Active Directory/Exchange 2007/2010 roles
• Provide VMware VDI Systems Administration in a VMware VDI View 5 client environment
• Introduce and design/build Microsoft SCCM system environment into a non-software deployment environment
• Responsible for Administering multiple VMware desktop pools
• Provide Windows Server 2008 Active Directory Exchange 2007/2010 Administration support
• Provide the imaging deployment of PC/laptops using Microsoft .Wim technology using SCCM/WDS/MDT2012

Confidenital

Sr. Systems Administrator/RSA Security Administrator

• Oversee Enterprise Technologies Implementation for the United States Mint Dept. of Treasury Help Desk by providing Systems Administration for Windows 2003 2008 work environment for over 7000 users
• Provided centralized administration of network servers using Microsoft SCCM Active Directory Exchange support on VMware Virtualization Technology using ESX Server platform
• Responsible for managing Microsoft SCCM support in reporting, querying, and deploying software packages
• Provided Citrix XenApp XenDesktop support administration and troubleshooting
• Administer and troubleshoot RSA Technologies server support for remote Cisco VPN Clients
• Responsible for creating maintaining users accounts on RSA Server
• Installed and unassigned software hardware tokens on RSA Servers
• Configure troubleshoot Smartcard reader technologies on the Department of Treasury CA Servers
• Administer and Troubleshoot the various technologies Cisco NAC, Citrix, Pointsec, Symantec Evault, Blackberry BES server, and Symantec Endpoint
• Provide email Archive Management support using Symantec Enterprise Evault system
• Install and manage Exchange storage groups and databases
• Troubleshoot Exchange issues using ESEUtil
• Utilize Heat Ticketing Management application insert and close Help Desk tickets
• Provided the imaging of PC/laptops using WinPE with Ghost
• Provided the installation and troubleshooting of Mac OSX operating systems with integration of Active Directory
• Provided desk-side support for Outlook, Meeting Planner, and Evault client

Confidenital

Network Deployment Technician

• Responsible for the setup and deployment of HP Proliant Server to United States Senators
• Responsible for the deployment and migration of Windows Vista to Windows 7 desktops and laptops

Confidenital

Sr. Field Service Technician 3

• Provide desktop support services to over 5,000 users using BMC ITSM ticketing systems
• Provide software deployment to desktops using Marimba Deployment software
• Provide basic Help Desk Tier 2 support to in-office, teleworkers, and home users using Bomgar remote software utility
• Responsible for the distribution of loaner laptops

Confidenital

Enterprise Management Engineer

• Oversee Enterprise Technologies Maintenance Service, Network Management and Support for United States Veterans Administration Agency Veterans Benefit Administration by establishing reputation working within Central Office for US Veterans Affairs
• Providing IP network connectivity support for all 50 states and military bases outside of the United States
• Work on a team within VBA providing network analysis, monitoring management of incoming and outgoing packets utilization using WireShark, ACE IP Opnet , Netscout, NGenius, CiscoWorks Spectrum Network Management Software troubleshooting these issues using Opnet IT Guru, ACE network management software
• Root SU privileges to administer Linux Servers which connected to Veterans Administration mainframes which provides print services, acts as terminal gateway
• Responsible for managing Red Hat Linux 9 user accounts passwords resets, and print services CUPS used VI editor to view and setup small scripting commands
• Provide maintenance and support for Frame Relay and Point to Point circuits using Alarm Management software such as CA Spectrum, Orion SolarWinds Network Performance Monitor software application
• Monitors the traffic bandwidth utilization of a MPLS network infrastructure
• Provide support to Cisco hardware devices 7200, 3600, 2600, Cat6500, Cat4000, Cat3500, and Cat2900 this consist of using ssh log to resolve and identify connectivity issues, security, and reporting issues.
• Responsible for redesigning Veterans Benefits Administration LAN/WAN infrastructure using Opnet IT Guru
• Provided testing of the network infrastructure design using icmp ping, and trace route command to identify bottlenecks, and latency times
• Used Opnet Ace Application Manager to maintain peak performance of router interfaces, and switches. Ace Application Manager allowed me to identify congestions and bottlenecks on any interface through ip agents
• Sniff network packets and make statistical analysis out of those using Winpcap ACE Opnet Capturing Manager
• Use Spectrum application to poll various LAN/WAN devices using the SNMP protocol
• Monitor the VA Regional Offices Frame Relay connections for stability using Spectrum Network Analysis Software, NGenius Opnet
• Use telnet, and ssh protocols to provide remote troubleshooting
• Responsible for all workstations servers receiving the latest virus definition file using McAfee EPO Manager
• Manages preservation and support of an Enterprise Wide Windows 2003 Active Directory Network and provides administration support for Exchange 2003 Servers while overseeing such server as File and Print Servers, SMS 2003, Exchange, Terminal Service and Symantec Ghost Server
• Handles increasingly responsible tasks in supporting and troubleshooting a MS Certificate Authority infrastructure enrolling users with digital certificates via web base and revoking user certificates via web base installing and troubleshooting users public keys pki on the user's desktops applications such as Outlook and Internet Explorer
• Automated the installation deployment of software, menus patches to 5,000 end-user PCs via DOS batch files, VBScripts, SMS, and Windows Active Directory Group Policy
• Work with Pre-Production Team which consist of testing software and menu packages before production deployment
• Troubleshoot research, diagnose, document and resolve technical issues surrounding Windows 2000 Professional XP, MS Office, E-mail, McAfee, LAN/WAN connections and hardware/peripherals
• Provided Help Desk Tier 2 3 support to government users for troubleshooting problems using ticketing software such as Remedy Ca Unicenter
• Provide the installation and support of Black Ice Encryption software on clients laptops
• Utilizes SMS 2003 Ghost Server for the staging or imaging of pc's
• Interacted and responded quickly to Help Desk phone calls from government users while providing those with a ticket of receipt from Remedy via email that there issues are important and be taken care of

Confidenital

Systems Administrator

• Provided Client Server/Desktop support in favor of the Public Defender Service Office Defense Attorneys for District of Columbia managed multiple network servers such as LANDesk, Symantec Antivirus, Exchange 2003, and Active Directory Domain Controllers
• Efficiently prepared analysis reports on the Local Area Network structure and performed software recommendation on the existing network infrastructure
• Provided Help Desk support for over 500 attorneys employees in person and by telephone

Confidenital

IT Director

• Managed overall work performance of the company which consists of ensuring maintenance of Internet, efficient function and operation of Windows Active Directory, and maintenance of Computer Sales and Services
• Effectively completed the installation and setup of a Windows 2003 Terminal Service Active Directory Network Infrastructure of Warriors for Christ Childcare Daycare Center
• Administered working knowledge and services for Jubilee Realty and Associates LLC by designing a full range Network infrastructure from physical-to-application layer using Windows 2000 Active Directory

Confidenital

Network Consultant

• Provided Network Administration Support for the Office of Attorney General Child Support Service Division through facilitating such Project Planning/Management deployed network printers, pc's and various diminutive tasks administered support on Primary Domain Controller, Exchange 5.5, and WINS that intended for Windows NT 4 server environment
• Oversaw daily systems backups using ARC Serve IT led and directed Network/Desktop Support personnel encompassed all proactive measures for improvements such as professionalism dealing well with upper management and direct reports, strategic thinking, and understanding of TCP/IP Ethernet network topology

Confidenital

Systems Administrator

• Supported mission-critical Windows NT 4.0 network infrastructure for DC Government, Office of The Attorney General, Child Support Agency CSSD
• Administered full responsibility for optimal performance of such multiple servers as PDC, BDC, Exchange 5.5, E-Policy, and WINS maintained acute awareness of network operations, server event logs and various related issues
• Regulated keen observation for unusual activity using Powerchute UPS software utility and verified battery load/charge and Windows license manager conducted routine backups using ArcServeIT and identified and corrected backup errors if needed
• Worked closely with CIO and IT Director of Child Support Agency to achieve desired results

Confidenital

Network Administrator

• Improved and supported DC Government, DHS Agency Department IT operations with direct accountability for assessing and reengineering existing NT 4 network to Windows 2000 Active Directory
• Optimized network performance, ensuring highest functionality of Windows 2000 Domain controllers and server
• Maintained most current Service Packs, Hot-fixes, and anti-virus definitions secured data by executing backups using VERITAS Backup Exec
• Successfully proved quality of network software and strategies prior to network implementation via testing efforts and performed in-depth research and root cause analysis to find workable solutions to complex network problems

Confidenital

LAN Technician/Help Desk Technician

• Served as integral member of network team, administering all aspects of Windows 2000 Active Directory network infrastructure, including 92 servers and 5000 users provided remote desktop support, troubleshooting and resolving LANDesk problems/issues
• Installed, configured, and troubleshot Cisco routers, Catalyst switches, and Frame Relay issues
• Managed network and Internet connectivity and access, creating and managing user accounts and allowing file resource access charged with implementing and migrating workstations using LANDesk remote access software
• Executed drive mappings using net use command and surpassed appointed position as Technician Lead for various Windows 2000 migration projects
• Played a key role in designing and deploying Windows 2000 Active Directory network infrastructure from Novell network while facilitating significant role as a contributor in improving Windows 2000 security and enhancing Windows 2000 Servers' performance
• Centralized management of users, computers, and organizational units by implementing Group Policy while lucratively participating in Internet virus Blaster worm, Nachi project and managing patch distribution to remote PCs

Confidenital

Jr Network Administrator

• Provided onsite and remote technical expertise for District of Columbia Public Schools DCPS , installing, configuring, troubleshooting, and resolving problems with security cameras and video monitoring servers
• Effectively diagnosed and rectified cable connectivity issues using tone generator and multi-media and established network settings and databases through facilitating software application usability
• Maintained and provided quality services and the best in customer service by installing and repairing short-and-long-range network security cameras
• Provided and implemented training on company Web-based software headed for viewing video monitoring services toward improving customer operation
• Performed a contractor role for Navy Marine Corps Intranet NMCI deploying files from existing laptops/desktops to new Dell laptops/desktops machines at the Washington Navy Yard
• Completed tasks in imaging laptops/desktops using Norton Ghost Utility
• Installed and configured software applications on laptops/desktops and performed basic help desk duties
• Performed system backups and restores on network servers using Arc Serve while working under the leadership of a Senior Network Administrator providing services to end-users
• Developed a working knowledge of maintenance, performance, configuration, security, and accounting on network servers, and workstations in a Windows NT/Novell LAN environment
• Accomplished providing computer software maintenance MS Office, Lotus cc:Mail , hardware, and network issues