OBJECTIVE

To achieve meaningful employment with a company as a System Engineer/ Administrator, which will allow me to address and solve your company's technical needs, by applying my experience within the areas of system administration and accomplishing deadline driven projects.

EXPERIENCE

IT System Administrator Contractor Confidential

• SaaS/ASP support
• VMware Infrastructure administration
• Windows Server 2003/2008/2012 administration
• Maintenance of Citrix and MS Terminal Services
• NETAPP SAN administration
• Solarwinds Orion monitoring and administration
• MS SQL 2000/2005/2008 database administrative
• Responsible for DR procedures
• ORION installation and monitoring.
• 24/7 on call responsibilities

Lab Administrator Contractor

Confidential

• Manage remote lab for global users.
• Maintain inventory by decommissioning older machine and procuring new ones.
• Responsible for software licensing and upgrades.
• Opsview/Nagios installation and monitoring.
• Analyze performance of the system and ensure the performance objective and availability of the requirements

System Administrator Contractor

Confidential

• Responsibilities include analysis, installation, maintenance and modification of storage area networks and computing system.
• Ensure the compatibility of the hardware and software of the system by determining it.
• Responsible for the evaluation and recommendation of the new hardware and software.
• Assist team in resolution of hardware, software and system issues.
• Analyze performance of the system and ensure the performance objective and availability of the requirements
• Windows Server 2K8r2/Unix/Linux Administration
• IBM Xserver Xseries, Oracle DB Appliance, Sun Fire X4370

Zscaler Support Engineer Contractor

Confidential

• Support for Zscaler Web Security Service
• Configuration of web filtering and managed firewall services
• PAC file creation and GRE tunnel configuration
• Provided Desktop Support for internal users
• Windows 7/ OSX administration

Support Analyst

Confidential

• Active Directory management
• Group policy creation and enforcement.
• Sharepoint Administration
• Blackberry Enterprise Server BES ex management and provisioning.
• Extensive support of Exchange 2k3 and 2k7.
• Windows 7/ OSX administration
• Mobile device setup and activation via Activesync IMAP, POP, MAPI
• Powershell scripting for performing Exchange message tracking.
• Outlook 2003, 2007, 2010 and 2011 Mac support.
• Configuration of mobile devices iPad, iPhone, Droid, Blackberry
• A/V Trend Server support
• Gateway application support Whitelisting, Blacklisting, SPF
• 100 phone/Remote support including desktop takeover.
• Footprints/Remedy was ticketing system used.

Support Analyst Contractor

Confidential

• Altiris Helpdesk based ticketing system.
• Remote helpdesk support and troubleshooting.
• 60 of users are remote/telecommute.
• Nortel VOIP PBX setup and support.
• New user account creation Active directory.
• Procurement of user hardware and setup.
• Network maintenance and support.
• Provide late/after hour phone support for nationwide queue.

Senior Support Technician

Confidential

• Blackberry Enterprise Server Administrator.
• Analyzed requests to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.
• Creation and support of internet intranet website. Flash, Java, ASP.net
• Development of Antivirus Malware remediation scripts.
• Server build and maintenance. ESX, W2K, W2K8,Redhat
• Support and Installations of Mac OS X 10.4/5 and hardware
• Exchange 2k3 2k7 Outlook Administrator.
• Responsible for creating vulnerability templates and remediation filters.
• Remote support for clients.
• Installation and maintenance of IBM Rational Clearcase.
• Maintenance of offsite server array and remote site Peak 10 .
• Active Directory Administrator.
• Served as liaison for hardware vendors with problem resolution.
• Network development and maintenance.
• Procurement and setup up Dell Server Poweredge series .
• Imaging and disaster recovery.
• Offsite storage maintenance

Network Interoperability Engineer Consultant

Confidential

• Testing of IBM Blade E-servers.
• Interoperability testing across multiple platforms- 2K3 Server, AIX, Red Hat, SuSe, XP
• Configuration of Cisco and Nortel switches and routers.
• Setup and testing of Fiber storage devices SAN, Optical Jukebox.
• RAID Array storage devices.
• TCP/IP testing and connectivity issues, CIFS.

System Engineer Contractor

Confidential

• Avaya VOIP PBX support.
• Responsible for implementing and maintaining system security and configurations of company servers while providing IT support, to include planning, software and hardware configuration to a staff of 1700 end-users.
• Implement and maintain Active Directory structure.
• Exchange Migration and Administration Support 2k3.
• Lotus Notes/Domino Administration.
• Design and setup of network infrastructure in newly constructed labs.
• Support of legacy users with Novell clients.
• Support TCO migration/rollout 1600 users across 3 campuses.
• Creation and deployment of various scripts.
• Served as liaison between system users and technical support group.
• Network administration and security.
• Remote desktop admin via SMS.

High Speed Data Technician

Confidential

• Helpdesk technician for high speed internet connectivity issues.
• Assist customers in configuring PC/Mac for networking.
• Assistance in setting up home networking devices i.e. routers, hubs and switches.
• Also provide support to technicians in repairing network cards and NODES.
• Troubleshoot problems with customers TCP/IP, NIC settings.