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Network Support Specialist Resume Profile

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NY

OBJECTIVE

Seeking a challenging and permanent position utilizing the eighteen years I have in the Information Technology field. Focusing on a position to keep up with the latest technology, utilizing what is current for a secure, reliable and well managed environment.

PROFESSIONAL EXPERIENCE

Confidential

NYS Data Center Consolidation Project

  • Communications, assessment and evaluation of the existing New York State network infrastructure has been gathered by my team from the first two agencies of criticality, a total of fifty in all. Implementation of a strategic outlined plan for migration of all agencies, data centers to be consolidated. The most competitive vendors have been chosen to forward recommendations to migrate the existing to the new location, using the densest and most power efficient systems and or equipment on the market.
  • Microsoft Products: Project, Office, Share Point and Visio were utilized to Advise, make recommendations to ITS New York State employees for the consolidation of their data centers.

Confidential

Wintel Systems Administrator, Sr. Professional Six Month Contract

  • IT projects, ran and maintained local and federal government accounts within the Rensselaer data center.
  • VMWare ESXi was utilized and growing within as more singular physical servers were being decommissioned.
  • Utilized SCOMs for monitoring of each account and WSUS used for monthly patching of the existing servers.
  • Monitored, administered and managed the majority of the servers that are setup with Windows server 2008 R2, physical and virtual. Administered Active Directory for each domain and utilized power shell and windows scripting when needed. Some accounts were accessed through Citrix, which was utilized on a daily basis.
  • Procured quotes from vendors to replace legacy and or outdated systems to ensure a more efficient and easily maintained environment.
  • Kept all documents up to date within the corporation's repository for upcoming audits.

Confidential

Systems Administrator

IT Administration support of business client's systems. This involved supporting Windows Operating Systems, client and server Windows 7 Professional/ Ultimate, Windows Server 2003 and 2008 R2 . Including Active Directory and MS Exchange.

Confidential

IT/ HR - General Manager

  • Implemented production, purchasing, hiring employees, documentation and transactions.
  • Facilitated project management and work orders and supporting any IT issues.
  • Delegated production and procurement of any and all IT Business.

Confidential

Tier II ITMS Team Leader / Manager Temporary Contract

  • Managed the Tier II ITMS Team Eleven employees , Involved monitoring and managing each Tier II employee's ticket queue and making sure each person updated notes.
  • Lead weekly meetings with team members to discuss and resolve current issues.
  • Site Scope administration/ monitoring, HP Service Manager Ticketing application administration/ monitoring, AD/ MS Exchange, documentation of Technical writing, scheduling, weekly reports, month to month scheduling for pager duty, dispatching of the ticket queue, disk wipes, and backup rotation duties.

Confidential

Systems Engineer T3/ Data Center Management Temporary Contract

  • HP Server Data Center utilized Hobbit, Site Scope, HPSIM monitoring for all server stability, and HP Open view.
  • Communicated and worked with vendors procuring Systems necessary to facilitate the new Sabic data center on General Electric's property.
  • Responsible for implementing build outs for Windows 2003 and Linux Servers up on the network, setting up DNS and all required IP Administered MS IIS connections after the network team has allocated ports on the switch. ILO was used to bring back up any servers on the infrastructure, overseas and or locally.
  • Used VMWare to build, monitor and add virtual servers to the infrastructure. Utilized Shavlik patching application from three different servers, globally. Global Data Center locations primarily consisted of Norway, India, and Pittsfield, MA.
  • Administered the Active Directory/ MS Exchange Infrastructure, new accounts, exits, OU/ Groups, batch files, Power shell Windows scripting .

Confidential

Network Support Specialist

  • Administered Dell servers and workstations at PRA's Data Center, worked with disaster recovery, Windows Server 2003, Novell, Tape Backups, Symantec Antivirus corporate edition 8.0, Active Directory, Exchange messaging administration, Utilized Remedy ticketing system, MS Office and Windows XP Professional OS Support on a large network consisting of well over 3,000 Some remote sites included employees. Remedy was administered as the ticketing system.
  • Communicated with prime product vendors, working price quotes for new equipment needed to replace legacy systems.

Confidential

Network Field Engineer Temporary Project

  • Converted banking centers and kiosk ATM's to new T1/ 64k circuit/s MCI/ Bell /concentrators.
  • For Banking Centers, added blades and memory to Cisco 3640's as required, along with updates to router loads/configuration.
  • For remote ATMs changed routers to new Cisco 1721's or updated Cisco 2610 configurations. Remote ATM's required working with Mall/Store Management, TelCom and ATM technicians.

Confidential

Sr. Systems Engineer

  • Data Center responsibilities consisting of over 2,500 employees, disaster Recovery Procedures, Tape Backups, Virus Protection, Network Security, Windows Server 2000, MS Exchange and Active Directory Administration.
  • Supervised five services support analysts, a contractor, and an intern.

Confidential

IT Client LAN Services Team Lead

  • Office of 350 employees, worked with vendors on an array of IT services.
  • Administration Support of Citrix, MS Exchange, MS IIS, MS SQL, MS Outlook client support , MAS 90, WINS, DHCP and People soft.

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