Summary

Professional Strong desire to lead an IT team, specializing in managing infrastructure and disaster recovery projects. Lead architect in planning, designing and managing Active Directory, MS Exchange, File Servers and MS SQL servers in clustered environments. Worked in extremely large data centers and managed thousands of servers for Fortune 500 companies such as Citigroup, Adelphia Telecommunications, Wal-Mart and Dell. Leadership roles in projects include datacenter decommissioning, exchange server migration, disaster recovery and capacity planning, NETIQ AppManager, Blackberry Enterprise Server, Exchange Server, EMC SAN and NAS deployments. Bachelor's degree in computer science from University of Texas at Austin.

Skills Web Technologies and Application tools

HTML, JSP, Servlet, UML, XML, MS SQL, Navisphere, Sunbelt Exchange Archiver, Sunbelt Ninja, NetIQ AppManager, Blackberry, NetVault Backup software, Veritas Backup Exec, Ultrabac, MS Visio 2003, EGAIN, OPTIOFAX, ECenter, PeerSynch, STRATA TIM, Crystal Reports, LANDesk Management tool, SMS, Citrix Metaframe, Sitescope, Microsoft Deployment Toolkit, VMWare, P2P, P2V

Operating Systems

UNIX, Novell Netware, MacOS, iOS, NetApp Data ONTAP, Windows 95/98/ME/2K/XP/NT/2K3/2K8 DOS

Network Services

SMTP, WWW, HTTP, HTTPS, SNMP, DNS, NFS, CIFS, PPP, FTP, POP, IMAP

Other Hardware

RAID technologies SCSI FC , EMC Clariion CX3-20, CX3-10, EMC Celerra NS40, HP Proliant Servers, Dell PowerEdge servers, Qualstar Storage systems, NetaApp SAN equipments, DLT Autoloaders and other tape backup mechanisms, BrookTrout Fax Card, APC UPS, CISCO switches, Brocade switches

Experience

Confidential

Network Administrator

• Played lead role in setup, management and maintenance of EMC CLARiiON CX3-20 and CX3-10 storage systems.
• Designed LUNs, METALUNS, RAID Groups, STORAGE Groups using EMC Navisphere. This provided backend storage for SQL Server database, File server, VMWare, log files, etc
• Setup ZONING on BROCADE Switches for hosts attached to Fibre Channel HBAs.
• Configured EMC Celerra NS40. Created storage for clients using CIFS, NFS AND iSCSI protocols.
• Presented LUNS created in Celerra to virtual hosts running on VMWare ESX servers.
• Designed VMWare datacenter consisting of 3 clusters, each cluster running 4 - 6 VMWare ESX hosts. All clusters were
• DRS and HA enabled. Managed the virtual environment using VSphere client.
• Played lead role in decommissioning of datacenter including secure decommissioning and destruction of hard drives, servers,
• tape media and SAN equipments in compliance with corporate policies.
• Ran daily and weekly change management tasks on production, COB and UAT environments for Citi Prepaid. Prepared detailed documentation on process steps, roll-back plans and time-line expectations for duration these changes.
• Helped plan and setup Disaster Recovery site in Bethlehem, Pa. Project required research, purchase and implementation of various SAN, networking and server equipments, both hardware and software.
• Helped install, setup and test DoubleTake software on production servers as part of Disaster Recovery project.
• Executed Exchange and File Server fail-over on DR servers using Double-Take software.
• Built new Active Directory domains for Citiprepaid services running Windows 2008 R2 servers. Setup 2-way trust relationships with pre-existing Ecount.com forest. Built dozens of servers, such as web, DNS, DHCP, SQL and other applications and joined them to the new domains.
• Configured Group Policies on Ecount.com and Citiprepaid.com domains, OUs and child OUs.
• Set up Windows network load balancing clusters for IIS web servers.
• Performed exchange server tasks such as migrating user mailboxes to different storage groups, recovering deleted emails, trouble-shooting message delivery issues, monitoring queues, setting up routing group connectors, database
• defragmentation tasks, etc.
• Configured Sunbelt Exchange Archiver to manage user mailbox size limits. Set up archiving groups and email retention policies for management and legal purposes.
• Installed and maintained Sunbelt Ninja Email Security systems.
• Designed Exchange 2007 and Exchange 2010 servers in pre-production environments.
• Deployed Goodlink server - activated user accounts, deleted users, fixed connectivity problems. Migrated Goodlink Messaging server, Management server and Management console to a new, more powerful server.
• Deployed Blackberry Enterprise Server for corporate users.
• Deployed Sharepoint as a stand-alone installation with the database and Central Admin site on same server.
• Setup Microsoft Exchange server connectors to link with Citigroup exchange server during Ecount's acquisition with Citigroup. Worked on project to integrate Citigroup's contact list with Ecount's Global Address directory using Active Directory, LDIFDE and Exchange server.
• Migrated legacy exchange server to new domain. Planned, tested and executed migration of 200 mailboxes, 200 distribution
• groups and 1000 public folders. Used ExMerge, Exchange Archiver software and VB scripts among other technologies
• e sp Policyred Gmentation tasks,.
• 008 R2 Server. Managed six HP MSA 1000 and MSA 30-Fibre attached SANs connected to Windows 2003 and Windows 2008 R2 clustered servers. SAN provided back-end storage for Exchange, SQL and File server. Main go-to person for critical applications such as SQL 2005, Exchange, File server and IIS servers.
• Built DR File server cluster. Implemented one-way real-time synch using PeerSynch software. Ran failover tests by migrating users, department drives and printers to the DR setup. Monitored daily synch jobs.
• Administered daily corporate tape backup and restore of SQL, web, Exchange, Active directory and application servers using Symantec Backup Exec software and HP MSL6000 storage units.
• Played role in research and purchase of all software and hardware, along with setup at the datacenter, including climate control,power supply redundancy, etc.
• Troubleshot day-to-day networking issues involving production and staging servers. On call 24x7 on cell phone. Used Sitescope software that monitor server health and sent out alerts. Great track record in after-hour support.
• Assisted users with daily technical issues relating to Outlook, Great Plains, network connectivity and other user applications.

Confidential

Senior Windows Administrator

• Lead architect for designing and deploying NetIQ AppManager 6.0. Created Knowledge Scripts and policies that ran against various system objects and software resources in the Adelphia domain. These policies monitored the health of the production environment and triggered alerts in case of predicted failures or system malfunction. Tested NetIQ scripts through VMware Instances.
• Setup IT Assistant, Dell's network monitoring tool, over Adelphia's datacenter that consisted of over 100 servers and 2000 workstations. Project also consisted of configuring Dell's Remote Access Cards DRAC that enables console redirection using VNC technology.
• Worked with Windows 2003 Active Directory design, installation and deployment of enterprise-wide Group Policies using Active Directory components. Played critical role in Active Directory migration project where three new sites were added to the existing Adelphia.com domain.
• Worked extensively with Exchange 2003 to create user mail boxes, troubleshoot OWA, Exchange services and SMTP, POP and IMAP protocols. Job required day to day monitoring and troubleshooting of Exchange related issues.
• Administered daily backups using NetVault backup software. Backup devices include Dell's PowerVault range of tape drives and Qualstar TLS-58132 tape libraries.
• Administered Microsoft SQL Server 2000: Built new servers, ran monitoring jobs, Transact-SQL statements and backup jobs regular basis.
• Supported operations on SAN equipments NetApp FAS960 that ran the file servers for Adelphia. Used FilerView, DataOnTap, Snapshots and other technologies on daily basis.
• Played primary role in implementing OptioFax that automated and streamlined fax and email distribution process for POs.
• Deployed STRATA TIM that managed advertising, scheduling and posting for cable television networks. Created a Citrix farm with four nodes upon which Strata software was installed. Published, maintained and supported TIM applications on Citrix Metaframe 4.0. Managed day-to-day administrative tasks for the Citrix farm.
• Primary support contact for mission critical applications such as EGAIN that managed Adelphia's call center operations and ECenter that managed critical web-site for call center agents.

Confidential

Server Engineer

• Member of Wal-Mart's ISD team that was responsible for Active Directory migration to Windows 2000. Applied Active Directory Management Tool to move user accounts and similar information en masse from an existing Windows 2000 and
• Windows NT 4.0 domain into an existing Win2K domain.
• Administered Wal-Mart's and Sam's Club's Windows and UNIX-based servers world over using SMS and Terminal Services.
• Work environment included over 2000 servers in two Datacenters in Arkansas and Missouri. Over 8000 remote servers in distribution centers and home offices in USA, Europe, Asia and South America.
• Represented the Dell team during the disaster recovery process after Hurricane Charlie caused damages to Wal-Mart's distribution centers in Florida.
• Supported Exchange 2000/ 2003 and Active Directory servers. Hands on experience working with Citrix Metaframe.
• Extensive experience managing servers running Microsoft Cluster services.
• Worked on projects dedicated towards optimizing and trouble shooting daily tape back-ups using backup software such as Ultrabac and Veritas's Backup Exec on Dell's PowerVault series of Autoloaders and tape drives.
• Set up DNS, WINS and Remote Access Server. Oversaw TCP/IP and IPX network including hardware/software recommendation and installation.
• Trained new hires and supervised over field technicians who periodically had to be escorted to the Datacenter for server repairs and part replacements.
• Provided pre-emptive measures to predict system failures by responding to alerts on management tools like Dell's IT Assistant
• and Open Manage. In case of failure, played leading role in determining the source of failure and fixing the problem in real time.
• A system-down typically got escalated to a 'war-room' status where the position demanded high level of technical co-
• ordination with site managers and service technicians. Expected to be the main lead to take decisions and make
• recommendations that helped resolve technical problems. Job demanded extensive knowledge of the deployed systems and
• leadership skills to maintain a composed and functional environment at all times.
• Played a pro-active role in running SNAP version controls mandated by Dell that upgrade system BIOS, Embedded System
• Management Firmware and other drivers/firmware that enables MicroSoft's cluster based systems to perform optimally.
• Worked on projects to optimize external storage systems such as Dell's PowerVault 220s and 210s. Tasks included configuring
• RAID, installing images and upgrading the Embedded Memory Modules and RAID controller's driver and firmware.
• Applied Java scripts for in house web development. Used Remedy ticketing application for day to day projects.
• Other voluntary tasks included writing shell scripts for administrative tasks.
• Confidential Community Support and Development Technician
• Responsible for providing technical resolutions to Dell customers experiencing problems with Dell Advanced Server products such as Dell's Power Edge servers and Power Vault storage systems.
• Acquired advanced training on Dell's PowerEdge servers and its management software, including SCSI drives, drive arrays and fault tolerance techniques RAID and CLUSTER systems .
• Worked on assignments that required considerable judgment and initiative in resolving real-time servers and operating system
• related problems. Helped setup client's RAID configuration, install operating system, disk images and Dell's management
• software. Made recommendations to optimize client's systems by directing them to various driver and firmware updates.
• Worked closely with the system administrators from the client side to troubleshoot servers using Webex.
• Interacted directly with large corporations who were sensitive Dell customers and helped trouble shoot their technical issues.
• Worked involved deep knowledge of systems running UNIX, Netware and Windows. . Supported SCSI tape drives, autoloaders and external storage devices.
• Authority to dispatch server parts worth tens of thousands of dollars intended to fix client's systems