SUMMARY

• Highly experienced professional with extensive and diverse background in operational excellence within audio, video, broadcast, streaming, and television operations.
• Highly adaptable with strong customer support and service skills, focused on timely, effective, and efficient execution of events, programming, and broadcasts - including live, pre-recorded, and web-hosted environments.
• Able to rapidly learn new systems as well as quickly troubleshoot, respond to, and resolve urgent situations.
• Tech skills include PC and Mac platforms, Microsoft Word, Excel, and Outlook, digital collaboration systems, production and editing systems, plus AV infrastructures (audio, video conferencing, webcasting, visual display/projection, and control systems).

TECHNICAL SKILLS

• Microsoft Word
• Excel
• Outlook
• Digital collaboration systems
• Production and editing systems

PROFESSIONAL EXPERIENCE

Confidential - New York, NY

Quality Control Technician

Responsibilities:

• Facilitate technical quality control (QC) of video and audio components of all media to ensure that network standards and specifications are met.
• Manage the ingest and quality control evaluation of broadcasting & technologies client of network’s program materials, both digitally delivered files and physical tapes, using digital file codecs/wrappers and transcoding workflows.
• Significant work with time code, reference, frame rates, resolution, aspect ratios, audio formats (Dolby/PCM) and surround sound audio, and digital file formats, plus NTSC, PAL and HD video/audio broadcast standards and specifications.

Confidential - NY

A/V Technician (Freelance/Contract )

Responsibilities:

• Technical lead/director for news and sporting events and productions; non-linear editing television and presentation systems, plus control systems; Handle camera robotics, ENG/JIB operation, plus audio/sound engineering.
• Coordinate videoconferencing technologies and their applications, including H.264/AVC, H.265/HEVC, VP9, AAC video and audio codec standards, plus related standard, and multiple location setups, using IP and ISDN, Polycom, PictureTel and Gentner equipment.
• Extensive knowledge of control systems (Crestron & Extron), audio and video signal flow, amplifiers, microphones, HD cameras, room scheduling systems, and related AV components.
• Operate and test daily functionality of all AV and integrated conference rooms, including problem diagnosis for projectors, microphones, speakers, amplifiers, and LCD/Plasma Displays.
• Coordinate with client staff to determine AV basic infrastructure requirements for any new conference room or media design; Interact with client Customer Help Desk ticketing system to respond to end user requests.
• Inventory tracking and maintenance, plus ensuring proper working order of all equipment such as LCD projectors, computers, in-house sound systems, amplification system, lighting, and audio/video conferencing equipment.
• Perform remote testing and operations for local and regional offices as well as Town Hall events, conference room meetings, video conference-based events (sometimes using Telepresence).

Confidential - New York, NY

Broadcast Technician

Responsibilities:

• Monitored and troubleshot on-air video and audio signals, satellite transmissions, multiplexed signals and automation system operations, managing multiple broadcast streams.
• Prepared and maintained commercial “spots” plus program database for air, content encoding and ingestion, as well as run live shows and live cut-ins.
• Collaborated with promotion and traffic departments, managing deployment and retrieval of insertion schedule, verification files, and monitor commercial insertion system.
• Facilitated and provided quality control (QC), organization and implementation of all channel branding effects for all network feeds and national services.
• Performed quality checks (QC/QA) for all audio and video sources required for signal prior to live/recorded production for master control (MCO) and transmitter operations.
• Collaborated closely with Chief Broadcast Engineer to monitor, maintain, troubleshoot, and resolve transmitter, distribution, and facility issues, including networking, HVAC, electrical and mechanical.
• Assisted Legal and Station Administration in the maintenance of the station’s Public File in accordance with FCC requirements, including tracking and confirming FCC online station files.
• Served as core contact and liaison for cable, DBS, and Telco operators within market; Operated, logged, and maintained EAS tests and equipment; Proactively engaged with third parties/vendors/contractors to escalate and expedite actions to resolve technical issues.
• Mentored and trained new-hire technicians in station operations, procedures, equipment, and production schedules.

Confidential - New York, NY

MOP Technician (Freelance)

Responsibilities:

• Managed all aspects of server and videotape recordings.
• Performed set-up and quality control checks on all internal, incoming and outgoing audio/video signals to plant including studio cameras, land-lines, microwave and satellite feeds.
• Internal and external customer support for various disciplines, industries and departments throughout Confidential New York including editorial, production, remote trucks, plus vendors.
• Implemented excellent quality control skills and editorial judgment in logging selection and use of video server-based productions.

Confidential - Bethpage, NY

Transmission Technician

Responsibilities:

• Facilitated TOC Operations, including facility scheduling, transmission ordering, signal monitoring, signal integrity and signal routing, including High Definition (HD), Standard Definition (SD) and analog uplinks and downlinks.
• Handled transponder compression plus encryption, fiber optic feeds and all audio/Dolby noise-reduction formats
• Utilized major TOC/NOC/MCO operating software including Crystal Satellite, Motorola, NDS Encryption, FoxPRO scheduling and Evertz Vista Link.
• Applied in-depth experience with wave form monitors, vectorscopes, spectrum analyzers, oscilloscopes, etc.

Confidential - Shrewsbury, MA

Broadcast, A/V Technician

Responsibilities:

• Setup and breakdown of audio, video, satellite, and production equipment; Created, ran, and tested cables for equipment connection and use.
• Confirmed and tested peaking, cross-pole, polarity, bandwidth, HPA's, encoders, decoders, and satellite info.
• Operated and maintained equipment for studio and remote locations.