PROFILE

• Human Resource professional with vast working experiences in the fields of HRIS, data management, payroll and benefits administration, learning management and administrative duties.
• A fast learner with proven ability to succeed in physically or mentally - demanding situations and multitask effectively to accomplish tasks efficiently.

PROFESSIONAL EXPERIENCE

HR Shared Services Supervisor/Senior Analyst

Confidential

Responsibilities:

• Processed EIB or mass updates and generated report requests in Workday for business needs
• Utilized problem-solving skills to improve data entry process of new hire and personnel data changes in Workday HR systems.
• Set-up security access configuration for HR staff.
• Assisted Tier 1 issues during ramp-up period and as support volume requires
• Oversaw a team of Tier 1 Support Analysts
• Provided feedback to team members during Performance Review and Appraisal.
• Supported UAT for Workday Enhancement Projects
• Created and updated user guides and HRSS reference materials
• Collaborated with other department teams in system regression testing
• Provided Go Live project support for Time Off, PYP and other project enhancements
• Performed tasks transitioned from the various HR COEs as part of the team’s services portfolio.
• Investigated unique cases escalated from Tier 1 support and collaborated with other teams to identify the case and provide resolution.
• Handled cases classified as Tier 2 issues
• Ensured highest data integrity by performing regular data checks
• Educated staff on Workday software functionality with special emphasis in Time Off and Leave, EIB and Business Process features.

Senior HR Operations Analyst

Confidential

Responsibilities:

• Responsible for data and systems integrity for the HR function.
• Served as a technical point-of-contact for team members, ensuring data integrity, testing and support of system changes, reporting and analyzing data for process improvement opportunities and the design and delivery of HR & compensation metrics.
• Administered the HROps Inbox and provide support to the Global HR.
• Responsible for regular Human Resource Management System (HRIS) reporting and a subject matter expert for the HRIS.
• Supported documentation of the system, system-related training, and work with system admin on future implementations as assigned.
• Promoted proactive approaches using the HCM to solve business needs/problems, while also enhancing the understanding and acceptance of the HCM capabilities.
• Based on business need; negotiate priorities and support requirements.
• Written, maintained, ran and supported a variety of reports utilizing appropriate reporting tools.
• Assisted in development of standard reports for ongoing business needs.
• Gathered data for internal audits and fully utilize advance reporting, auto-scheduling, and dashboard reporting capabilities.
• Created and updated Intranet pages with supporting information on HR related processes
• Monitored compliance of annual required trainings of all employees

HR Administrator Assistant

Confidential

Responsibilities:

• Supported the Middle East HR team on administrative matters.
• Prepared relevant documentation relating to HR processes (e.g. New starters, leavers, references).
• Issued all offers of employment and processing return contract documentation.
• Processed benefit changes including updating the HR Information Systems issued terms and conditions documentation and processing with the payroll department.
• Produced reports and compiled data as required.
• Maintained tracker documents to ensure ability to track the status of tasks relating to employee documentation.
• Entered HR data into HR Information Systems (Dynamics and Agresso), ensured accuracy and integrity of data and rectifying problems as they occur.
• Maintained the Employee File Database.
• Responded to queries from the Middle East HR Inbox.
• Compiled documents and circulated them to appropriate departments as required.
• Worked on ad-hoc projects alongside Middle East HR Team.

HRIS Specialist

Confidential

Responsibilities:

• Coordinated the payroll process with other departments and business units for the purpose of delivering services in compliance with established guidelines.
• Gathered and inputted all required information from internal and client resources to ensure the payroll is set-up and processed correctly and in a timely manner.
• Reviewed, analyzed and checked payroll reports for accuracy and made necessary adjustments.
• Prepared monthly payroll reports for submission to Labor Department.
• Administered HR Information Systems (i.e. MENAPay, MENAHR).
• Collaborated with Finance and IT department for onboarding and termination of employees.
• Processed leave application and leave settlements for employees going on annual leaves.
• Handled annual leave accrual and carry over reporting.
• Obtained employee documentation for each HRIS transactions from HR Coverage team for employees’ files.
• Administered employee benefits ( i.e. Health and Life Insurance enrollment and cancellation)

HRSD Operations Specialist

Confidential

Responsibilities:

• Handled the end-to-end onboarding requirements of the new hires in the company.
• Ensured that onboarding transactions of hires are in accordance with established policies and procedures.
• Oriented applicants/new hires on pre-employment requirements, checked documents and all relevant information and ensure data completeness.
• Monitored completion of pre-employment requirements and do the necessary follow-up with applicants/new hires.
• Escalated matters on a timely basis and provide suggestions to address issues.
• Coordinated with the pre-employment screening vendor and the Global Services Center to ensure efficient service delivery.
• Coordinated and met with the Recruiters and HR Business Partners regarding onboarding concerns.
• Recommended ways to continuously improve the onboarding process.

HRIS Data Management Specialist

Confidential

Responsibilities:

• Supported all Employee and Manager Self Service transactions, as well as exceptional data entry in PeopleSoft.
• Confirmed accuracy and integrity of all data entered.
• Maintained records in database and ensured information are available on a timely basis.
• Followed all proper record retention policies and data audit compliance policies.
• Acted as primary contact for Cebu HRIS team in receiving objectives and instructions from EMEA HRIS Manager and EMEA HRIS Analysts.
• Processed on boarding, renewal and completion of work processes for Contingent Workers in EMEA through PeopleSoft Recruiting tool.
• Administered applicant helpdesk support, provided timely and accurate information in the Recruitment inbox.
• Supported project initiatives in relation to process testing, verification, and document update.
• Processed Headcount for EMEA employees.
• Provided support for Learning Management Services such as training session creation, generating attendance report, closing out completed trainings and creation of training survey through the use of elementK and Opinio survey tool.

Human Resource Associate

Confidential

Responsibilities:

• Maintained Employee Master list, filed and managed employee 201 documents.
• Prepared notices for salary adjustment, employee movement, promotion and Certificates of Employment.
• Verified leave entitlement, monitored leave balances and identified leave without pays of employees for payroll.
• Processed and released final settlements of eligible separated employees.
• Processed timekeeping spreadsheet file by inputting daily attendance records, approved over-time hours and allowances and deductible attendances of each employee as basis for salary computation.
• Assisted managers, employees, and payroll manager to resolve employee pay and timekeeping issues.
• Assisted in processing and submission of government- mandated remittances and reports.