PROFILE

• Expertise in MS Server 2012 and 2012 R2, MDT, SCCM, Windows Deployment Server Expertise in Active Directory, NT 4.0, Windows Server 2003, Windows Server 2008 and 2008 R2
• Expertise with Windows 2000, Windows XP, Windows Vista, Windows 7 and Windows 8.1 Expertise using Desktop Imaging and Management Solutions - Ghost, LANDesk, Altiris, and MDT
• Experience with Wise, WinINSTALL, InstallShield and Inno Setup packaging tools Expertise with Net IQ Administration - DRA and GPA - Windows Policies
• Expertise with Application Delivery (Packaging and Scripting) Expertise with Networking - SMTP, WINS, and DNS Services
• Expertise with Server, Desktop and Network Operations - Patch Management, Security Experience with Installation and Support of Microsoft IPTV
• Experience with Windows Security Policies and GPO Management Expertise with Server and Desktop Administration, LANDesk, Altiris, OCS Inventory, SMS 1.2, 2.0, 2003
• Expertise with Systems Administration and Desktop Administration Rollouts Expertise with Technical Writing and Documentation Expertise with Project Management, QA and UAT planning, development Twenty years of Information Technology experience

PROFESSIONAL EXPERIENCE

Confidential, Stockton, CA

Information Technology/Solutions Architect

Responsibilities:

• Architect and Build MDT 2013 - Microsoft Deployment Imaging Servers
• System Architecture of an Imaging environment configured on private VLAN
• Configured and Built Production and Lab Servers for Windows Deployment Server - PXE
• Configuration and Deployment of Microsoft Enterprise Server 2012 R2
• Configuration of Deployment Shares and MDT Workbench, OS, Drivers, Applications, and Packages
• Configuration and Deployment of VMWare 5.5 Servers and Workstations
• Application Packaging, Testing, UAT- User Acceptance Testing
• Image Creation and Deployment of Windows 7 SP1 X64 and Windows 8.1 X64
• Lenovo M93P Workstation and Microsoft Surface Pro 3 testing and deployment
• Driver Testing and Evaluation for Image
• California Correctional Health Care Services, Elk Grove, Ca (Contractor)
• Information Technology - Solutions Engineer /Architect
• Digital and Signature Support and Engineering
• PKI Digital Support - X.509 standard to which the is used for Authentication
• Digital Signature Enrollment and Renewal support
• SafeNet 8.0 Software client support and engineering
• Windows 2008 Enterprise Server and 2008 Terminal Server Support
• Engineering and Support of VeriSign Managed PKI Web Server
• Engineering and Support of VeriSign RA Root Authority Server and
• Engineering and Support of VeriSign CRL Revocation List Server

Confidential, Modesto, CA

Information Technology/Solutions Engineer /Architect

Responsibilities:

• Project Engineering and Management - Currently designing and managing a migration over 5000+ users
• EMC NAS storage device retirement and user share and group share d Confidential migration
• Architect and Manage - An Asset Management Solution for over 5000+ assets
• SCCM - System Center Configuration Manager 2007 - applications delivery, configuration and support
• AdminStudio 11.0 - Application Packaging and Support (InstallShield 2012)
• Troubleshoot - Operational problems and develop resolution paths that
• Legacy applications resolution, Shims, VMware ThinApp virtualization
• Documentation - Write technical instructions in the use of programs and/or program modification that pertain to corporate information systems, policies, procedures and technologies.
• Review legacy information systems and architect upgrade plans
• Microsoft Deployment Toolkit (MDT) Imaging

Confidential, Dallas, Texas

Information Technology/Senior Systems Engineer

Responsibilities:

• Confidential onsite support at / E. & J. Gallo Winery
• Application Packaging and Virtualization - Wise Packaging and SoftGrid Virtualization
• Hardware Imaging and Software Package Deployment Installations
• Technical Documentation of Software and Hardware test builds for deployment
• Windows software and hardware compliance testing
• Top Tier Troubleshooting Escalation Support - Gallo Problem Management Issues
• Software Packaging and Software QA and UAT for Windows rollout
• Onsite Coordinator for deep application and hardware testing - Test Lab
• Custom Break Fix Solutions - Script Writing and Packaging MSI
• Altiris deployment server administration

Confidential, San Francisco, CA

Information Technology/Application Software Packager/Support Engineer

Responsibilities:

• Contracted to Confidential / E. & J. Gallo Winery for Windows Vista Migration
• Application Packaging and Virtualization - Wise Packaging and SoftGrid Virtualization
• Hardware Imaging and Software Package Deployment Installations
• Technical Documentation of Software and Hardware test builds for deployment
• Windows software and hardware compliance testing
• Troubleshooting Vista Project - Problem Management Issues
• Software Packaging and Software QA and UAT for Windows rollout
• Onsite Coordinator for deep application and hardware testing - Test Lab
• Altiris deployment server administration
• Mindsource, Mountain View, Ca (Contractor)
• Information Technology - Senior Systems Engineer
• Contracted to Confidential .
• Active Directory account administration and configuration
• Windows 2003 Terminal Server administration and support
• Microsoft Live Television A/V - streaming audio and video support
• Microsoft IPTV services administration and support
• Microsoft IPTV network administration and support
• SQL 2005 server administration and support
• IIS 6.0 Web server administration and support
• VOD, RDP, DVR - Testing and support
• Microsoft proprietary tools QA testing
• SSL authentication support
• Mediaroom Core Services Mgmt
• XML file configuration support
• Scripting and Packaging

Confidential, San Jose, CA

Information Technology/Systems Engineer

Responsibilities:

• Contracted to Portola Packaging
• Packaged software with WinInstall and Inno Setup 5.1.12
• Design and implementation of GPO Policies
• Writing custom .ADM templates
• WMI testing, validation and maintenance
• OCS Inventory administration and support
• OCS Inventory agent 4026 and 4032 support
• SSL Secure support for package authentication and download
• SSL Secure Web based Apache server support
• Novell 6.5 Server and Novell 4.91 Client SP2 support
• Windows XP unattended install configuration and support
• QA planning, design, testing, documentation and delivery
• LDAP administration and support
• Glovia v.7.3 SP5 packaging, administration and support
• Engineered and configured environment automation
• Windows Command, Batch, WMI and VB Scripting
• Windows XP and Server 2003 Support and administration
• Windows Platform registry configuration

Confidential, Santa Clara, CA

Information Technology/Systems Engineer

Responsibilities:

• Contracted to PG&E - Pacific Gas and Electric
• Active Directory - SMS 2003 and GPO Policies support
• Windows 2003 server support and systems administration
• Windows 2003 server share point administration
• Systems Administration and application software packaging-scripting
• SMS Project development
• SMS 2003 Advanced Client Tier Three Support
• SMS 2003 Advanced Client Troubleshooting
• SMS 2003 Automation - Packaging - Wise / Scripting - VB and Batch
• Writing SMS 2003 documentation support for tier 1, 2, and 3 support
• SMS 2003 log file and SMS distribution point troubleshooting and support
• SMS 2003 design maintenance and planning - SMS Pivot Table analysis
• QA and UAT planning, development and documentation
• Software Packaging - Wise, and SMS
• WMI testing, validation and maintenance
• Work with Change Management to develop solid practices to meet SLA’s

Confidential, Rancho Cordova, CA

Information Technology/Infrastructure Support Engineer

Responsibilities:

• Contracted to Confidential of California for Model Office Testing /Projects for over two years w / different agencies
• Managed LANDesk Servers
• Managed Windows Servers
• Managed Symantec Antivirus Servers
• Microsoft SQL and Oracle support
• Onsite Coordination of system support integration of Citrix Client and Servers
• Systems Administration and print server support
• LANDesk scripting for package deployment
• LANDesk push technology - MSI and EXE packages
• Security policies creation and deployment to IT infrastructure
• Windows XP Rollout Third level support
• Windows XP Security design and planning support
• Image Management Solutions - Image Creation and Development
• Image Management Solutions - Image Lifecycle Management
• Software Packaging - LANDesk, Wise, and InstallShield
• Infrastructure patch management support and integration
• Thin client support packaging, management and distribution - Citrix and Terminal Services
• Windows 2003 Active Directory design and support
• R&D for non compliant software upgrades and solutions - Legacy alternatives
• QA and UAT planning, development and documentation
• Change Management coordination efforts

Confidential, Folsom, CA

Information Technology/Infrastructure Support Engineer

Responsibilities:

• Contracted to Confidential of California
• Managed LANDesk Servers
• Managed Windows Servers
• Managed Symantec Antivirus Servers
• Microsoft SQL and Oracle support
• Print Server support and driver testing
• Windows 2003 Active Directory design and support team
• Infrastructure patch management support and integration
• Contracted to Confidential of California for Model Office Testing /Projects
• Image Management Solutions - Image Creation and Development
• Image Management Solutions - Image Lifecycle Management
• Security policies creation and deployment to IT infrastructure
• Onsite Coordinator for Windows XP Rollout Third level support
• Software Packaging - LANDesk, Wise, and InstallShield
• QA and UAT planning, development and documentation
• Application support rollout specialist and integration expert
• Project Management and System Support Integration
• Windows 2003 Active Directory design and support
• Change Management coordination efforts

Confidential, Rancho Cordova, CA

Information Technology/Infrastructure Support Engineer

Responsibilities:

• Contracted to Confidential of California
• Managed LANDesk Servers
• Managed Windows Servers
• Managed Symantec Antivirus Servers
• Microsoft SQL and Oracle support
• QA and UAT planning, development and documentation
• Windows 2003 Active Directory design and support team
• Infrastructure patch management support and integration
• Contracted to Confidential of California for Model Office Testing /Projects
• LANDesk scripting for package deployment
• LANDesk push technology MSI and EXE packages
• Security policies creation and deployment to IT infrastructure
• Onsite Coordinator for Windows XP Rollout Third level support
• Image Management Solutions - Image Creation and Development
• Image Management Solutions - Image Lifecycle Management
• Software Packaging LANDesk, Wise, and InstallShield
• Thin client support and design and distribution
• Project Management and System Support Integration
• Windows 2003 Active Directory design and support
• Change Management coordination efforts
• Information Technology Project Support
• Contracted to Canand Confidential ua Wine Company for JD Edwards ERP rollout
• Veritas Backup Exec 9.0 implementation Onsite Coordinator
• Lotus Notes R5 client support
• Windows 2000 and Novell Client and NDS support
• Citrix thin client and printing support for Citrix Nfuse Classic
• Symantec anti virus managed client rollout support
• Red Hat Linux desktop and Linux -Citrix thin client support
• Helpdesk and phone support
• Desktop and Printer hardware support

Confidential, San Ramon, CA

Technical Integration Center/Support Engineer

Responsibilities:

• Contracted to Confidential / E. & J. Gallo Winery for Windows XP Migration
• Windows 2000 Server and Active Directory support
• SQL Server log file moves
• Imaging and Software Package Push Installations
• Image Management Solutions - Image Creation and Development
• Image Management Solutions - Image Lifecycle Management
• Technical Documentation of Software and Hardware test builds for deployment
• Windows software and hardware compliance testing
• File and Registry monitoring and test captures for Windows Policies
• Software Packaging and Software QA and UAT for Windows rollout
• Onsite Coordinator for deep application and hardware testing - Test Lab
• Altiris deployment server administration

Confidential, Hayward, CA

Information Technology/Network Administrator

Responsibilities:

• Oversaw the daily IT support for Confidential – Servers, Routers, and Switches
• Implementation and support of Veritas Backup Exec 8.6
• Provided onsite support for MS Exchange, SQL 2000, IIS 5.0
• Technical Documentation of Software and Hardware test builds for deployment
• Monitored daily backups for consistency and reliability
• Configuration and implementation of 802.11 wireless network
• Windows XP desktop migration support and d Confidential security
• Implementation and Installation and support of Cholestech and Wellcheck.com web server
• Managed and Implemented MS DNS server
• Provided onsite support for File and Print services for Windows 2000 server
• MS Exchange-implementation, upgrade, and mailbox migration
• Configuration and implementation of Cisco routers and switches
• Provided onsite coordination support for Cisco VPN 3000 Concentrator – VPN Client access
• Project Management, Documentation and Proposals for systems integration and upgrades

Confidential, San Ramon, CA

Information Technology/Systems Administrator

Responsibilities:

• Oversaw the daily NT server support for SBC Long Distance
• Monitored daily backups for consistency and reliability with GFS Routine – (File and mail restoration)
• Provided onsite support for MS Exchange 5.5, SMS 1.2, FAX SR, IIS 4.0, SQL 7.0, Blackberry
• Project Management and System Support Integration
• Technical Documentation of Hardware test builds for deployment
• Configuration and implementation of Compaq TL895 series tape backup units
• Configuration and implementation of Compaq 9000 series racks
• Compaq Insight Manager Implementation on production servers – SNMP, SSD, Insight Agents
• Configuration of Directory Replication for Domain Controllers – Logon Scripts, SMS Client
• Maintain and establish NT Trust Relationships – Between various Master and Resource domains
• Maintain Print Services and File permissions on production servers
• NT Server Load Balancing – Throughput analysis, Performance optimization
• NT Server Disaster recovery - Exchange, File, and d Confidential base
• SMTP Server gateway support – Send Mail
• Change Control Process and Implementation

Confidential, Union City, CA

Information Technology/Network Engineer/ Project Manager

Responsibilities:

• Configuration and implementation of rack mount Confidential Net Servers in production environment
• Provided onsite support for recommendation of upgrades and changes to production environment
• Technical Documentation of Software and Hardware test builds for deployment
• Windows 98 and NT 4.0 and Novell Client and NDS support
• Configuration and implementation of American Power Conversion racks
• Subnet configuration and implementation for Class C network
• Symantec anti virus client support
• Maintain Support for NT and Netware Environment
• HP Desktop and laptop configuration and deployment
• JD Edwards Server (SQL rollout)

Confidential, Livermore, CA

Information Technology/Service and Support Technician

Responsibilities:

• Windows 98 and NT 4.0 and Novell Client and NDS support
• Provided support for our corporate office to ensure maximum uptime of information systems
• Provided technical support for all Bay Area IT / EMS systems.
• Worked on the helpdesk in providing our company with a standard way of tracking calls that were reported by various local departments/operations and our National corporate office
• Thin client support and design and distribution
• Supported MS Exchange 5.5 servers – Account creation, Server implementation, Mailbox administration
• Project Management for Y2K compliance testing and rollout for Northern California Region
• Inter-faced with Managers, Directors, Vice Presidents and Chief Executive Officer in the organization
• Technical Documentation of Software and Hardware test builds for deployment
• Managed and administered computer hardware and software inventory throughout the region for asset depreciation
• Submitted capital expenditures for processing at the regional office finance office
• Processed and submitted a monthly IT report for our corporate office
• Managed and Administered a Windows NT 4.0, and Windows 9X environment
• Migration of a NetWare mixed NT environment to a sole NT environment
• Responsible for customer service needs of 3200 employees
• Symantec anti virus client support
• Expertise with System Policies for Windows 9X /NT Client
• Expertise with HP LaserJet Jet Direct and LaserJet printers
• Expertise with MS BackOffice products
• Supported the Palm Pilot, Palm III, Palm V, Palm Vx, and the HP Palmtop 620, 660
• Support multi platform Laptop environment
• Expertise with Microsoft Print Servers

Confidential, Ceres, CA

Service/Production Manager

Responsibilities:

• Responsible for the technical service center and computer production facility
• Built and tested new computer equipment for the general public and corporate facilities
• Expertise in Windows 95 registry editing and troubleshooting
• Extensive Hardware and Software experience
• Hardware and system board troubleshooting.
• Software experience with pcANYWHERE32, Visio Professional 5.0, Word all versions, Excel all versions
• Utility software expertise with Drive Copy, Drive pro, Norton Disk Doctor, Spin Rite, Partition Magic,
• Hurricane 9X, Qemm, and disk management utilities
• Installed, repaired, configured and tested the various operating systems listed: Winnt3.51, Winnt4.0 server and workstation Windows 95, Windows 3.11, and Dos 5.0 through Dos 6.22
• Extensive customer service and technical support
• Worked with Customers according to their warranty agreements
• Produced monthly billing reports of the service center to the President of the company
• Technical Documentation of Hardware