Information Technology System Engineer

Senior System Network Engineer credited with combining technical competencies and business solutions expertise to develop and deliver high-priority projects. Diverse experience in cross platform systems and network architecture, engineering, installation and implementation, integration, web access security, and administration. Highly accomplished in project management and technology management methodologies and standards. Excellent ability to build successful relationships, and lead and mentor staff.

Areas of Expertise

Cross Platform Systems Network Architecture Engineering Installation/Implementation Network Security Project Management Cross Functional Partnerships Resource Management Operational Analysis End User Support Innovative IT Initiatives

TECHNICAL PROFICIENCIES

• Server related Technologies: IIS 5/6/7, Apache, Samba, MySQL, MS Exchange Server 2003/2007/2010, Active Directory, MS SQL Server 2000/2005, VMware vSphere/ESX 4.x/5.x, SharePoint 2010, Adobe Media Server 5.x, Citrix XenApp 6, Amazon Web Services
• Platforms/Operating Systems: Windows 2003/2008/2012, Windows XP/Vista/7/8, Linux Ubuntu, Debian, RHEL, BSD
• Networking: LAN, WAN, VPN, DHCP, DNS, VTP, STP, F5 BigIP, TCP/IP, SMTP, Firewalls, FTP, Telnet, SSH, Radius, TACACS , SNMP, Cisco Router/Switches, IPv6, BGP, EIGRP, OSPF, MPLS L3VPN, WireShark, 802.11 WLAN, 802.1x
• Software Languages: PHP, Perl, Python, JavaScript/AJAX, D/HTML/CSS/XML

Professional Experience

Confidential

Network/System Wireless Engineer,

Responsible for setup and deployment of 802.11 WLAN infrastructures for staff and guests using wireless technologies performing site surveys and analyzing signal spectrum using Cisco's Aironet 1100, 1200 and Cisco's Wireless Control System WCS .

Key Accomplishments:

• Designed and implement wireless Internet Access for staff and guests visiting client's resorts using WLC and LWAP.
• Deployed Windows 2012 Active Directory structure to comply with company's security policies.
• Designed Software Update Services SUS infrastructure.
• Provided technical support for systems and networks for guests using wireless Internet access.

Confidential

Senior Network/System Engineer, Consultant

Responsible for design, implementation and installation of network infrastructure in new branch office expansion rollout. Responsible for leading and implementing all IP network build-outs and operational support/troubleshooting of Tier 3 network issues in a Cisco network. Responsible for designing, implementation and installation of virtual environment using VMware technology.

Key Accomplishments:

• Design and administration of the AWS cloud environment Monitored AWS cloud environments for performance and stability and take both proactive and reactive measures to correct and prevent issues.
• Technical Support for local and remote systems including Microsoft Windows 7, Microsoft Windows Server 2003/2008/2008 R2, Microsoft Exchange 2003/2007/2010, VMware vSphere, and analyzing network problems using WireShark.
• Configured and troubleshoot VLAN's, STP, VTP, Trunking, DNS, DHCP, EtherChannels, Access Lists, NAT, EIGRP, OSPF, MPLS, and static routing.
• Administered VMware vSphere 4.x clusters, including managing updates with vCenter Update Manager, and deploying high-availability, load balanced systems with VMware HA and DRS along with FT.
• Responsible for day-to-day systems administration including system management, downloading, imaging, disk space maintenance, backup and troubleshooting.
• Planned, designed and implemented enterprise solution involving VMware and Microsoft Technologies.
• Configured VLAN with 802.1q tagging. Configured ether channels and Spanning Tree for creating Access/Distribution and core layer switching architecture.
• Designed and implemented security systems including various Cisco IOS ACLs, ZBF, Cisco ASA 5510, Cisco Secure Access Control Server Radius/TACACS .
• Network design, installation, configuration, and maintenance of LAN and WAN networks in a datacenter environment that include Cisco 2901 routers, 6500 3750-X switches and Cisco ACS for AAA, TACACS and Radius. Configuration includes EIGRP, OSPF, VPN, HSRP, VRRP, access lists, load balancing, redundancy and fault tolerance.

Confidential

Senior Systems Administrator

Configured and managed AD, DNS, DHCP, WSUS, and backup servers in the corporate network. Collaborated with development team to troubleshoot and resolve software issues.

Key Accomplishments:

• Ensured optimal performance of 75 servers on the TalkPoint Audio Platform running Microsoft Windows Server software
• Implemented new SharePoint system to track PTO and payroll as well as manage client services trouble tickets, increasing efficiency by streamlining manual processes across multiple departments and reducing the ticket resolution time by 50 .
• Key member of project team to integrate Adobe Media Server multicasting into company webcasting platform, one of only two companies to offer this specialized service. Developed and coordinated testing as well as created all client facing documentation.
• Acted as project manager on system design, making adjustments and improvements throughout entire project.
• Installed, configured and maintained F5 BigIP Load balancers. Managed a pool of 100 servers using BigIP Load balancers.
• Provided Technical support for Microsoft Windows 7, Microsoft Windows Server 2003/2008/Microsoft Exchange 2003/2008/2010, Active Directory, Sharepoint, Linux, Unix, SQL database and other systems and networking.

Confidential

System Administrator,

Provided 24/7/365 system support, technical analysis, diagnosis, installation, maintenance, and modification to resolution or escalation in a three-tiered environment, ensuring 100 compliance with Service Level Agreement.

Key Accomplishments:

• Utilized imaging technology for server builds and rapid recovery in case of failure, minimizing downtime by 95 .
• Opened support tickets for software and hardware problems, evaluated determined root cause, and collaborated with internal and external technical support to ensure 100 problem resolution.

Confidential

System Engineer

Administered all day-to-day system management, downloading, imaging, disk space maintenance, backup, and troubleshooting. Ensured overall system security through installation of anti-virus server, firewalls, and VPN channel. Reviewed needs, made recommendations for equipment, and installed hardware and software.

Key Accomplishments:

Designed, implemented, and tested disaster recovery procedures to minimize system downtime.

Confidential

Network/System Administrator,

Ensured the stable operation and efficient performance of corporate network. Configured and administered servers and workstations, deployed network infrastructure in multi-vendor environment, analyzed network performance, and performed updates to websites.

Key Accomplishment:

Spearheaded research, acquisition, and configuration of all new network and server hardware systems.