Summary

Resourceful IT Professional successful in leading, designing, modeling, developing, testing, implementing and supporting solutions that resolve client business problems and provide a competitive edge. Accomplished in Accounting, Financial and Manufacturing segments. Expert at integrating solutions at the enterprise level using legacy, object-oriented ERP programming. Passionate about customer support meeting needs of the business. Recognized as a quick learner and an organized, versatile team player. Energetic, professional, self-starter with outstanding communication skills.

TECHNICAL SKILLS

WORK / CONTRACT EXPERIENCE

• Manage and oversee assigned areas staff. Observe and report activities and incidents providing for the security and safety of client property and personnel.
• Provide direction as assigned client sites to enforce security/safety programs and ensure the post orders are followed, established rounds are completed and that reports and logs are filed daily and weekly.
• Counsel and discipline personnel as appropriate, meets personally with employees and documents counsel and disciplinary actions.
• Assists in the training of Security Officers and Shift Lead Officers, review of post orders ensuring that Guards have competent knowledge of assignments.
• Assists in the submission of payroll and personnel information.
• Acts to ensure adequate security coverage of all posts.

• Database Website Operations/Support Software Configuration Management Software Testing Implementation Tier-1 Customer Support for Travel Industry system.
• Utilize SQL queries execution log review to resolve Customer Support emails including itinerary choices, bump downs, seat reclamation.
• Build, Maintain Support SQL Server database and website for Production QA.
• Update Product Guides, User Training Manuals, Design Document Test Cases using SharePoint and Subversion tools.
• Test, Approve Implement software database changes per requirements.

• travel assignment
• Update skills for DBA and App Builder for Progress v10. Training completed.
• Develop, Test Implement enhancements to Timesheet desktop application and database using Progress App Builder for Pronto Progress.
• Develop Test complex payroll report using Crystal Reports Epicor for Alabama Aerospace.

• Analyze, design, develop, test implement maintenance requests for Property Casualty insurance applications on UNISYS XGEN/COBOL system Utilize configuration tools to control detailed technical designs software following SDLC create models, process flow diagrams, technical designs software. Maintain documentation in SharePoint. Develop Test deliverables for walkthrough per specifications. Support of nightly production schedules. Job out placed due to reduction in business.
• Lead Mainframe Analyst in 18-month project creating new commercial automobile insurance system.
• Integrate mainframe with website SQL Server database using web service SOAP improving flexibility and accuracy to insurance policy rating string.
• Design/implement enterprise solution for mainframe interface to web-based diary system using web service SOAP. Instruct junior developers in implementation use of mainframe-to-web-service interfaces.

• travel assignment
• Manage support customized software solutions per SDLC specifications on a client-server platform to meet nationwide client base for TMM, a plastics manufacturing ERP. Control customized software. Job out placed due to corporate merger.
• Successfully manage customization requests estimate proposals from 200 US-national customers.
• Analyze, design, develop, test, implement support solutions for customization requests.

• travel assignment
• Analyze, design, develop test custom software for Menards' steel plant manufacturer on Windows-system following SDLC creating detailed technical designs data model. Design software configuration management procedures for custom software.
• Interview Plant Managers to facilitate identification/documentation of formal business requirements for six steel manufacturing production lines.
• Create 60 object-oriented screens programs per specifications that organize/schedule customer orders for steel panels and trim. Review validate quality of deliverables meeting business milestones. Implement robust design eliminating maintenance requests for simple parameter changes.

• Analyze document requirements / reverse engineer following SDLC, State of Indiana Department of Child Services mainframe system.
• Analyze COBOL/Telon/DB2/SQL, document business logic for Child Service Case Maintenance system.
• Write formal business requirements for new automated Income Withholding system to standardize the processes of employee notification and fund collections.

• travel assignment
• Analyze, design, develop, test implement custom COBOL/Telon/DB2/SQL/JCL programs for YUM Brands food services sales system following SDLC creating detailed technical designs data model.
• Modify ten programs for two batch systems tracking VIP-selected customer purchases.

• some travel assignments
• Perform a variety of assignments from Project Leadership to Hands-On Developing while following strict CMM Level 2 SDLC processes procedures including creating detailed technical designs data models. Intranet Webmaster 6 yrs HTML . Job out placed due to loss of business.

Five years: Senior Consultant for EDS Solution Center, Indianapolis IN.

• Lead team of 10, identifying Y2K failure scenarios and facilitating development of business and technical contingency plans for 48 Allison Transmission mission-critical systems.
• Lead Y2K initiative facilitating requirements gathering, data migration, functional testing, and results documentation for 35 Allison Transmission critical mainframe and client-server systems. Extended staff including onshore and offshore support teams.
• Lead team of 4 developing business contingency plans for Payroll and Benefits systems manage schedule meeting strict deadline for LTV Steel.
• Automate support QAD Sales Order Entry process using CIM loading, reducing staff workload by 50 for Workhorse Custom Chassis.
• Coordinate with vendor to resolve product configuration problems in QAD Distribution Module significantly improving data integrity and reducing material issues by 10 for Workhorse Custom Chassis.
• Confidential Develop maintain COBOL/Telon/DB2/SQL programs for internal and external support systems. Support nightly production schedules.
• Coordinate support technical initiatives such as database change requests, database version upgrades, operating system upgrades.
• Twice successfully lead team of 14 developers in disaster recovery drills restoring system and recreating an entire day's business including 600 screens and 6.5 million lines of COBOL/JCL code. Including creation of project schedule, milestones, coordination/training of personnel and management of issues.
• Two years project leader, coordinating schedules and negotiating resolution of processing issues across multiple organizational USA Canada systems.
• Confidential Quality Assurance team lead responsible for software change management quality procedures.
• Support nightly production schedules. Redesign, test, implement support changes to Invoicing Accounting documents to utilize new Phillipsburg Mail Inserter.
• Successfully convert 8 million vehicle accounting records from Chevrolet Dealer Accounting PL/1 system to General Motors corporate COBOL Billing Accounts Receivable System.