System Engineer Resume Profile
PROFESSIONAL SUMMARY
A professional senior systems engineer and Architect with more than 17 years of IT experience. Technical strengths include 17 years engineering and administering Microsoft Windows Server 2003/2008/2012, Exchange 2007/2010, MSSQL 2005/2008/2012, DNS, DHCP, WINS, IIS 7. In addition, a SME on Active Directory. Seven 7 years combined experience in Linux Red Hat Enterprise Server/Centos 5, 6 and Oracle 10/11g database administration. Ten 10 years in Virtualization technologies which includes planning, deployment, configuration and administration of host systems and virtual machines. Execute VMware ESXI VMware ESXi, or ESX and vCenter 4.x, 5.x. related projects by designing platform solution, providing guidance and expertise. Perform project management techniques, strategic planning, risk management, change management, Vulnerability remediation management and problem solving skills. Extensive experience in managing project life cycle and reporting project status - Ability to organize, develop, document, execute, and improve processes supporting department/section Key Performance Indicators. I have excellent written and verbal communication skills.
PROFESSIONAL EXPERIENCE
Sr. system Engineer/AD Architect/
Confidential
Project Lead in providing the highest level of technical expertise in the architecture, design, development, implementation, integration, migration and operation management of a nation-wide Microsoft Active Directory Windows 2008/12 and Exchange 2007/2010 infrastructure that supports Blackberry. Facilitate the definition of project scope, goals and deliverables. Plan and schedule project timelines. Provide direction and support to project team. Present reports defining project progress, problems and solutions. Develop policies and procedures to address common issues found by Level 2 staff to avoid similar future issues. Interact with other IT project teams and external vendors including Hardware and Software. Own and lead all Technical and Architectural Solution Design, implementation, and administration of Microsoft Windows 2008/2012 Directory Services to include sites, GPO, DNS, DHCP, FSMO roles, trusts, Kerberos KDCs, replication topology, etc. Prepare and maintain documentation of directory and messaging services components and connectivity. Participate in developing and maintaining backup and recovery procedures and processes. Resolve escalated Help Desk tickets and use Remedy Application as management reporting tool. Install, build, secure USGCB/STIG , maintain, troubleshoot, administer and upgrade Microsoft Windows Servers, Exchange including Exchange mail stores with all required server roles. Perform day-to-day AD and window server tasks.
VMware Infrastructure Engineer: Maintain and administer virtual server environment. Create and manage maintenance process procedures for Vmware version updates patches on all ESXi Hosts. Ensuring seamless failover and testing during maintenance tasks. Develop and implement processes to streamline management and VM builds within our ESXi environment. Troubleshoot and work with various vendors to resolve potential possible issues to the virtual infrastructure. Develop and maintain proper documentation for procedures processes designs builds in regards to the virtual infrastructure. Manage, monitor and troubleshoot physical server environment Firmware and Bios updates and working with respective hardware vendors for ordering troubleshooting. Perform remediation strategy for outstanding issues, which includes STIG and upgrade. Ensuring seamless failover and testing during maintenance tasks. Perform builds and upgrades of the full stack of VMWare software including vSphere 5.0, vCenter 5.1, vSphere Update Manager. Assist with Windows Server 2008 and Red Hat enterprise server/ Centos 5/6 Linux OS build and support. Perform Management of VM templates, migrations, upgrades, deployments, and retirement. Manage VMware resource allocation. Provide on-call support for our server infrastructure or application failures resulting in the need to engage on-call IT personnel
Senior Systems Engineer
Confidential
As project lead, I facilitated the definition of project scope, goals and deliverables for migration of Windows Server 2008 R2 to windows 2012 R2 Active Directory in a new Indigo Data center. I led the design, implementation and technical support of a high availability multi-domain directory infrastructure platform. Responsibilities include AD replication model / AD replication topology Authentication and Authorization DNS Group Policy Interactive logon Kerberos TCP/IP Security auditing Operations masters DFS Domain and forest trusts Certificates Windows time service Active Directory Schema User and Group management Delegation Tools to troubleshoot AD dcdiag, dnscmd, netsh, repadmin, w32tm PowerShell or scripting for AD. Also, provide technical and project leadership across a diverse team for multiple Active Directory programs and projects. Provide capacity planning and performance monitoring to sustain and improve platform availability and efficiency. Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, and server. Provide 3rd level support of Active Directory for end users, application and administration teamsProject Lead, Private/Public Cloud Infrastructure Design The Cyber Computer Center CCC provided private/public offerings. Hosted the Western Union as a client on it public cloud offering. Led a team of technical and non -technical personnel to plan, design and deploy VMware private and public cloud infrastructure which consists of multiple technologies with expandable capabilities, service and value to our clients. Executed VMware ESXI 5.1and vCenter 5.1 related projects by designing platform solution, providing guidance and expertise. In addition, I participated in installation, configuration and management of VMware App, VMware vCenter, Move Central Secure SFTP , Solar Winds and My SQL server 2008. Commended for improved infrastructure efficiency, high availability and enhanced security. I participated in CCC development Business Continuity Plan and Disaster Recovery Plan. Server HW deployed: UCS C210, UCS B230, Netapp FAS621, Netbackup 5020. Software used: Netbackup 7.5.0.1, MS Windows Server, 2008/2012, Active Directory, Xen Citrix Desktop 6. Monitoring: EM7, Solar Wind. Security: QRadar, Checkpoint, Cisco ASA 5500 series firewall
Project Lead Change Management Patch Management Manager
CSN/CCC Production systems needed to minimized security exploitation risk to our customer's, to achieve this goal I designed vulnerability and patch management program. I led the planning and implementation of the project. Author documentation that includes design specifications, requirement traceability matrix, Visio diagram, test, back-out plan, rollback and acceptance plans, and step-by-step implementation specifications. Develop policies and procedures to address common issues. Manage Trusted Thin Client, support team which includes monitoring and maintaining 24/7/365 day readiness and operational status of the systems to ensure optimal performance Provide Change Management leadership for the deployment of application or infrastructure related changes.
Confidential
Senior Systems Engineer/Consultant/AD Architect/Exchange Administration
Redesign Active directory Microsoft server 2008 R2 through migration from 2003, consolidation and decommissioning obsolete sites, domain and servers. Migrated users, servers to consolidated domain. Redesigning DNS, DHCP and other services. Established standards for Active Directory and Domain Controller Server Configuration, naming convention, DFS Namespace Design, DFS Root Design and Active Directory Sites. Finish transition and migration of Windows Exchange 2003 servers to exchange 2010 servers. Build new windows Server 2008 R2 to replace old windows servers 2003. Transfer Active Directory FSMO roles to from Windows servers 2003 to Windows 2008 R2. Close North Caroline Data Center and Decommission old Domain controllers and servers. Migrated Windows 2003 public folders to Exchange 2010. Remove orphan Domains and DCs. Transfer DHCP Server roles to W2K8 and change its WINS and DNS scope properties. Clean Active Directory of orphan objects to maintain security. Restructure the enterprise DNS by consolidating Red Hat Linux Bind servers and Windows DNS Servers. Provide planning documentation for disaster recovery of servers, domain controllers, Exchanger and backups. In conjunction with Internal Audit IA , ensures business objectives and risks are effectively managed. Work with Microsoft Services to assess FINRA AD environment and provide key information to assist FINRA leadership and their technical teams with validating the deployed architecture and propose any changes that would better align FINRA with Microsoft's recommended practices. Provided documentation and implemented servers and Active Directory hardening guidelines, patching, configuration and system upgrades/updates.
Confidential
Sr. System Engineer/ Project Lead /Active Directory Architect
Project lead and Program Manager for Active Directory Infrastructure redesign restructuring. Analyzed the company current application, hardware, OS, site and Network and determined how the domain and sites should be placed. Met with various business groups to understand how the Restructuring AD will meet the needs of each group. Participated in the design, installation of CatalystRX Confidential. Plan and implemented migration from windows server 2003 to Windows server 2008 R2 functional level in the entire sites nationwide. Plan and designed the upgrade from exchange 2007 to 2010 SP2. Audited the companies FTP system in compliance with SOX and HIPPA. Redesigned and implemented a new FTP system to met compliance. Introduced tools to monitor and backup active directory database. Also created a repository site to document all sever builds, application procedure manuals and project plans. I served as single point of contact for all Active directory issues and resolution. Performed AD security and clean up of stale accounts. Establish standards for Active Directory and Domain Controller Server Configuration and naming convention. Create policies for DC restore, backup, desktop lockdown and software distribution. Build, install and configure windows 2008 servers and Linux servers for the New Datacenter using HP blade system/Servers HP Proliant DL BL series , HP virtual Connect. HP Insight and other management tools. Manage all servers. Install, configure and manage DHCP, DNS, MS SQL 2008, FTP, Exchange 2007/2010, IIS, Linux, and terminal Servers. Perform optimization, backup, restore, inter-operability, capacity planning, operational redundancy, contingency planning, integration, and operations of all components, hardware and software in AD network enterprise. Provide server, patch and policy management services. Maintained and provided a weekly engineering report detailing projects, status, priority, resources and other information. Troubleshoot and resolved network problems including IP conflicts, Application, SQL, Resources allocation and connectivity issues. Design, implement and perform project management for server virtualization using VMware Server ESX/ESXi 4.1 Workstation 7.5 to include SAN storage, VM migration VM failover HA , and Physical to Virtual P2V migrations. Began the redesign of call center/Help Desk to conform to ITIL standards. Provided an integrated knowledge and toolset ADMT V.3 Quest to facilitate the AD migration of one CatalystRX acquisition to their AD infrastructure.
Confidential
Sr. Systems / Engineer /Administrator/AD Architect/ Database Administrator
Project Lead for TSA Projects: No Fly, SBINET, STIP and Bridge
Tech Lead in infrastructure technology team in development and deployment of STIP, NO-FLY and SBINET project for TSA. Responsible for the design, development, implementation, integration, and migration of Microsoft Active Directory Windows 2003/2008 for TSA ITE/DEV enterprise network. Architected TSA Exchange 2007/SharePoint in ITE environment to cover application testing, migration design planning, performance testing, and team education. Perform systems and active directory administration services to include Users, Group, DNS, DHCP, Site, Domains, Terminal Services and Name Servers in development and production environment. Design and implement Backup and Restore Solution using Symantec Netbackup and Acronis True Image. On SBINET project, the major role is to reach out to the Application Development teams, capture their non-functional / technology requirements then develop infrastructure technology solutions and designs to provision an agile on-demand platform. Designed and implemented Exchange Server 2003/2007 including front-end / back-end configuration, Outlook Web Access and highly available MSCS clustering. Supported TSA Bridge project in ensuring of its conformity with the Information Technology infrastructure Library ITIL standard. Design, implement and perform project management for server virtualization using VMware Server ESX/ESXi Workstation 6.5 to include SAN storage, VM migration VM failover HA , and Physical to Virtual P2V migrations. Evaluated multiple target hardware platforms Servers windows, Unix and VMware , choose the right hardware, then Install, configure and maintain them. Identify and evaluate emerging technologies, both hardware and software, that fit the ever changing business requirements overall goals and to enable TSA to define a Technology Roadmap towards compute simplification and efficiency. Introduced several technology innovations in the company such as Adoption of Acronis True Image Echo Server as backup solution, VMware fail over tool, remote Server imaging Unix and windows and Acronis as image management system. Analyze, design and document physical and conceptual technical architectural model, developing recommendations and making presentations to various Engineering Teams. Perform installation, configuration and administration of Microsoft Windows Application servers, File servers, Terminal servers, Exchange servers 2003/7, SQL servers 2000/5 and Oracle Database 10/11g Servers UNIX and Windows platforms . Perform optimization, backup, restore, inter-operability, capacity planning, operational redundancy, contingency planning, integration, and operations of all components, hardware and software in TSA AD network enterprise. Provide server, patch and policy management services. Maintained and provided a weekly engineering report detailing projects, status, priority, resources and other information TSA requires to make informed decisions. Troubleshoot and resolve network connectivity, email, database, performance, permission and etc issues. Implemented version changes and upgrades of Lab, Test, Pre-production and production environments, to include trusted and un-trusted security zones. Test and install approved upgrades and patches using GPO push or pull or manually.
ADDITIONAL WORK HISTORY
Confidential
Network Administrator
Provided solutions to a variety of backup problems that occurred over time. Managed backups with the P7000 Tape Library and Symantec Netbackup backup software . Ran tape inventory and created volume pools. Scheduled backups for resources in Exchange 2003, IIS 5.0 and SQL 2000/2003 servers as well as performed manual backups/ Restore them.
Confidential
Lead in Creation and build of Image and document repository using Filenet and Data cap software. Built and entire Active directory infrastructure using Windows 2000. Perform backup, management and maintenance. Design a car fact retrieval system for sales persons on the field or auction.
System Engineer
Confidential
Lead a team of 21 engineers in Design and implementation IRS Tax Exempt Determination System TEDS LAN/WAN Architecture that span Across West Virginia, Ohio, Kentucky and Washington, DC in a Windows NT/2000 and Solaris 8 Plat-form. Designed and implemented TEDS Hardware Architecture
Nuclear Regulation Commission DR Project
Participated in Designed and implemented an enterprise document tracking system: document management, Image Capture and electronic workflow, using FileNet Server/Client Services. Installed, Configured and administer Microsoft SQL 7 Enterprise Edition as the Database of FileNet Search Engine. Designed, Install and Administered Windows NT 4.0/2000 Server/Workstation Network for NRC Software Development Environment Team.
Network Engineer
Confidential
Team Lead /Escalation Manager
Provided Helpdesk and LAN/WAN supported to over 4,000 users Installed and configured Windows NT 4.0 Workstation and Server SP3-5, Windows 95/98 and Intranet ware. Administered and supported Windows NT 4.0 and Novell Netware. Performed Software/HW distribution, Maintenance, Update and testing.