We provide IT Staff Augmentation Services!

Network Support Resume Profile

3.00/5 (Submit Your Rating)

Professional Summary:

  • 6 years of extensive hands-on experience in Cisco network design, deployment and troubleshooting.
  • Experience of routing protocols like EIGRP, OSPF, RIP, and BGP, MPLS/VPN
  • Worked on Cisco 6500, 7200VXR, 12000 series Router and Cisco 4500, 6509, 7613 series switch.
  • Proficiency in configuration of VLAN setup on various Cisco Routers and Switches.
  • Experienced in trouble-shooting both connectivity issues and hardware problems on Cisco based networks.
  • Enhanced level of experience with QoS, OSPF, BGP, ATM, T1-T3 Frame-Relay
  • Network analysis and capacity planning experience using tools like Sniffer, Ethereal, and Tcpdump.
  • Experience configuring Virtual Device Context in Nexus 7k,5k and 2k
  • Recommended Security considerations for the Intranet data center, integrating security, providing solution design details and configuration details
  • Experience with Checkpoint Firewall policy provisioning
  • Extensive hands-on experience with complex routed LAN and WAN networks
  • Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.
  • Experience with convert Checkpoint VPN rules over to the Cisco ASA solution.
  • Experience on Cisco 7600, Cisco 6500, Cisco 4503, Cisco 3750, Cisco ASA, Juniper NSM, Juniper ISG1000, Juniper IDP and Bluecoat SG cashing and web filtering
  • Experience in the setup of HSRP, Access-Lists, and RIP, EIGRP, and tunnel installations.
  • Experience with Quality of Service: Congestion Management and Avoidance, Policing, Shaping, and Link Efficiency.
  • Worked on Palo Alto Firewall.
  • Worked on F5 Load Balancers Configuring Irules, Profiles, Nats/Snats, Load Balancing.
  • Excellent Verbal, written communication skills and Interpersonal skills with ability to work with large teams as well as independently with minimum supervision Team Player
  • Experience with Project documentation tools implementing and maintaining network monitoring systems and experience with developing network design documentation and presentations using VISIO

Technical Skills:

  • Operating System: VMWare ESX5 and VDI, Windows 2008/2003, Barracuda web proxy.
  • Networks: Cisco Routers 1601, 2511, 3661, 3662, 2800, AS 5300,7200, 7500 , 3Com Switches, structural cabling, Cisco switches 1900, 2900, 3500, 3750, 3850, 4000, 6000 , Nexus 7k, 5k, Pix firewalls, 515, 525, 535, ASA 5520, 5540 , As5300, IPS.
  • Routing Protocol: BGP,OSPF, EIGRP, IGP, RIP.
  • Layer 2: STP, VLAN, VTP
  • Layer 3 redundancy: HSRP, VRRP, GLBP
  • Monitoring: LMS Prime, Netbrain, Solarwinds, Nagios
  • LAN technologies Ethernet/ Fast Ethernet/ Gigabit Ethernet networks, VLANS, VTP, STP, 802.1q
  • WAN technologies Frame Relay, PPP, ATM, ISDN, PPP, MPLS exposure to DS1, DS2, OC3, OC12, T1/T3, E1/E3 and leased lines.
  • Infrastructure services DHCP, DNS, SMTP, FTP, TFTP, POP3
  • IP Telephony VoIP SIP, H.323, MGCP , CCM, Gateways/Gatekeeper, Quality Of Service QOS
  • Communication Concepts VPN, Multicasting, CDMA, W-CDMA, GSM

Confidential

Network Engineer

Responsibilities:

  • Managed and performed architecture of internal servers, 5720 node networks, two ISA servers, load balancing and VPN for leased line and satellite, three routers 2621, 2511, AS5300 for dialup and E1.
  • Maintained both mail server and web server on a daily basis.
  • Administered, installed and maintained Cisco 3662-3661-2511-1601 Brocade and routing between 100 node with using Cisco routing protocols IGRP, BGP, EIGRP, and OSPF. Implemented and supported Pix firewall 535.
  • Install and troubleshoot and implementation Juniper NetScreen SSG520, 140, 520, 204, 208, firewalls, VPN, SSL, IP Sec, Security, Dialup, and Setup module E1.
  • Architect and manage Core and Distribution routers. Access Cisco switches 2970, 2960, 2950, 3550, 4000, 6000 and implement Pix firewalls ASA, 535, 525, 515 and routers 1800, 2800, 3660, 2621, 1601, 1700, 2610, 7200, 7500, 12000 .
  • Implementation of E1 equipment in remote locations. Maintain Cisco 3662-3661-2511-1601 and Cisco architect routing protocols IGRP, EIGRP, BGP and OSPF.
  • Install/troubleshoot LANS, WANS, routers, switches, software/hardware, call distribution systems.

Confidential

Network Engineer

Responsibilities:

  • Managed Cisco network, ASA firewall and IPS, Wireless network
  • Managed and implemented Nagios monitoring, LMS Prime, hospital wireless infrastructure
  • Managed Exchange 2007/2010, Blackberry BES, VMWare and VDI thin clients.
  • Educating junior network technicians.
  • Architect and manage Core and Distribution routers. Access Cisco switches 2970, 2960, 2950, 3550, 6000 , Nexus 7k, 5kand implement STP, VLAN, VTP, HSRP, VRRP, GLBP and ASA 5540 and routers 2800, 3660, 2621, 7200, 7500 and routing between 800 nodes which uses Cisco architect routing protocols IGRP, EIGRP, BGP and OSPF.
  • Install/troubleshoot LANS, WANS, routers, switches, software/hardware.
  • Support and install servers HP, IBM, DELL, VMW , routers Cisco, Link sys , different models of ASA Nat, VPN, SSL, IPS , wireless and switch, Windows 2000, 2003, 2008, XP, 7, Active Directory, Microsoft Office 2000, 2003, 2007, XP and troubleshooting LAN/WAN.
  • Maintaining mail servers Exchange 2000, 2003, 2007, 2010 .
  • Implement and design an EIGRP base and complicated solution, Implement and design a multi-area OSPF network Virtual-link, Stub and Totally Stub area, NSSA and Totally NSSA , Implement and design an EBGP and IBGP based and complicated solution, and design IpV4 and IPV6 based and complicated redistribution solution.
  • Architect and manage two ASA 5540 with two modules IPS SSM-20 for clients and configure NAT, PAT, VPN, IP Sec and Authentication AAA and network monitoring.
  • Install and troubleshoot and implementation three Barracuda webfilter410 for proxy server and two Barracuda spam for mail server.
  • Implemented LMS Prime Cisco Cisco Works for more than 65 switches and setup alarms and reports for bandwidth on all of interfaces and utilization CPU and Memory and availability
  • Implemented NetBrain solution for our network to improve troubleshooting, documenting and change management process
  • Expertise in implementing and management two Cisco controller 5500 series and troubleshooting wireless LAN and design

Confidential

Network Engineer

Responsibilities:

  • Involved in installation, configuration, Firmware upgrades, maintenance and support of network Equipments Cisco Routers Switches . Provided support to WAN/LAN users on network/technical issues.
  • Provided support and troubleshooting network related problems Monitored network systems operations and conducted systems performance evaluations and system diagnostics
  • Proactive monitoring of the health and status of the production network, servers and applications using appropriate tools.
  • Installed, configured and administered Cisco ASA firewalls and other Cisco technologies
  • Ensured that every issue received is promptly tracked, controlled and escalated if needed .
  • Create, log troubleshoot notes and maintain outage notification logs and follow documented escalation procedure where appropriate.
  • Work closely with key venders and escalate problems to them as necessary.
  • Maintain documentation of processes, procedures, troubleshooting guides and change management logs.
  • Implemented SNMP on devices to allow for network management.
  • Extensive knowledge on Network Monitoring tools such as Cisco Works.
  • Worked on Packet Analysis tools like Ethereal, Wire shark.

Confidential

Network Engineer

Responsibilities:

  • Determined quality levels for network and system performance.
  • Was responsible for all aspects of software and hardware of company's network and systems.
  • Implemented and maintained network architectures for LAN/WAN.
  • Installed new software releases, system upgrades. Evaluated and installed patches, resolved software related problems. Performed system backups and recovery.
  • Configured Cisco routers provided technical support for the configuration and installation for the customers.
  • Provided technical support to the customers like upgrading, improving and expanding their network.
  • Configured IP, RIP, EIGRP, OSPF and BGP.
  • Experience with convert Checkpoint VPN rules over to the Cisco ASA solution. Migration with Cisco ASA VPN experience
  • Maintained data files and monitored system configuration to ensure data integrity.
  • Maintained DNS, DHCP, Active Directory, Replication other services on the Windows Server 2000 2003 network.
  • Configuring and testing Multicast routing in Data Center Environment
  • Troubleshoot and Worked with Security issues related to Cisco ASA/PIX , Checkpoint, ID/IPS and Juniper Netscreen firewalls.
  • Working and troubleshooting in inter-vendor Palo Alto environments
  • Bluecoat WAN acceleration appliance hardware/software troubleshooting and configuration
  • Replaced old 6500 and WAN routers from DR testing site and Installed Nexus 7K and ASR 1006 routers.
  • Configuring Access lists on the Firewalls and routers.
  • Maintained all servers network equipment with current stable firmware, IOS images access control lists.
  • Transfer web services from Cisco CSS platform to F5 Big IP LTM platform.
  • Was responsible for maintenance of Cisco ASA 5500 firewall for DCA site, adding new rules or changing existing access lists if necessary.
  • Run monthly tests for redundant systems and for scheduled service periods, changed and/or modified equipment that failed load or redundancy tests to ensure uptime.
  • Organized meetings and discussions regarding network optimization and BGP issues.
  • Involved in configuration and management of different Layer 2 switching tasks which includes address learning, efficient switching etc.
  • Configuring and testing Multicast for both IPv4 and IPv6 routing in Data Center Environment.
  • Implemented switching protocols like Spanning Tree Protocol STP in the network, VTP, VLANs, and configured Fast-Ethernet channel between switches.

Confidential

Network Support

Responsibilities:

  • Troubleshoots and evaluates hardware, software, and other network related problems, provides technical expertise for performance and/or configuration of the global networks and systems Desktop responsibilities included software hardware installation configuration.
  • Replace outdated Cisco switches routers in existing data centers installing new Cisco switches routers.
  • Responsible for layer 2 security which was implemented using a dedicated VLAN ID for all trunk ports, setting user ports to non-TRUNKING, deployed port security when possible for user ports.
  • Migration from 2500 series Routers to 2600 series.
  • Configuration maintenance of Cisco2600 series routers with OSPF protocols.
  • Configured and implemented various protocols on 2800 series router for efficient performance of network.
  • Upgrading the network by translating protocols like EIGRP to OSPF.
  • Redistributing from RIP to OSPF and vice versa by implementing Hub and Spoke topology with a Frame Relay Switch.
  • Configuration maintenance of Cisco2900 series switches including VLANS TRUNKING protocols.
  • Used various scanning sniffing tools like packet sniffer.
  • Monitor, evaluate report on health of both Wide Local Area WAN/LAN Networks.
  • Maintaining the whole network and troubleshooting the network issues for efficient performance.

We'd love your feedback!