RESUME OF CAREER TO DATE

Confidential

POSITION:

Systems Engineer

• JOB ROLE: Design, integrate, and install, Video Teleconferencing and A/V distribution Audio, Video, and Control system technologies, network infrastructures, and architectures for SCIF environments and Intelligence Fusion Centers.
• REPORTING TO: Government Sponsor / Project Manager
• HIGHLIGHT: Integrated, installed and configured a state-of-the-art command center for the Department of State DS . This command center is the first of its kind anywhere in the world and includes an AMX NI-4100 integrated controller, AMX Medero touch panel, Planar video wall, Thinklogical VX-160 video matrix router, Thinklogical T-4200 Chassis with Velocity KVM 5 transmitters, Velocity KVM-24 Receivers, AMX Met-7 keypads, ClearOne audio mixer, Crown Audio CTs-600 amplifier, and a Cisco TANDBERG 6000MXP VTC. This command center design will be what DS uses for all future embassies, consulates and Intel Fusion Centers.

DUTIES:

• Work closely with clients to ensure that system requirements are fulfilled to include collecting and recording detailed operational, functional and technical requirements.
• Develop project scopes, system specification documents and overall system cost estimates for projects.
• Define functional specifications for new features or products and develop control hardware and software requirements
• Perform site surveys and design systems to fit specific site requirements including IT Network connectivity, functional capability, and human factor requirements.
• Provide analysis and Engineering in support of critical mission systems.
• Create detailed system documentation Engineering, Installation drawings per Government SIPH requirements to be used by Technicians, Installation teams...i.e. component level, wire diagrams, power, cooling and I/O Cabling wiring specifications.
• Strong working knowledge of A/V devices Extron, AMX, Touch Panels, ThinkLogical, Planar Displays, Audio Mixers/Amplifiers, Clearone and A/V industry standards and best practices.
• Knowledge and experience in the installation of a wide variety of cabling CAT5/6, VGA, S-Video, RG-6 coax, Axlink, Single and multi-mode fiber, DVI and audio cabling systems.
• Design Pre-Installation and Test Check-out PITCO and System Operational Verification Tests SOVT plan and procedures to certify functional and operational integrity of Systems.

Confidential POSITION:

Network Engineer Deployment Team

• JOB ROLE: Assist in the deployment of Military Health System MHS equipment involving a wide range of IT activities develop, implement, install, maintain and ensure compliance with MHSi plans, policies, standards, infrastructures, and architectures.
• REPORTING TO: Government Sponsor / Team Lead

DUTIES:

• Work collaboratively with customers and vendors to mitigate, resolve and prevent incidents and issues quickly.
• Develop after action documentation and analysis for issues as required and determine permanent solutions to unique or chronic problems.
• Configure, install, maintain and troubleshoot the following Cisco 3560 switches, Juniper SSG 140/320/520 VPN devices, MRV console access device, and Intrushield 1400 sensor.
• Perform concurrent circuit changes to ensure no loss of data and as necessary disconnect the existing Community Of Interest COI circuit.

Confidential POSITION:

Network Engineer

• JOB ROLE: Oversee the technical maintenance, management and troubleshooting of all connected security stacks Firewall, Router and Switch in support of the Defense Research and Engineering Network DREN and Secret Defense Research and Engineering Network SDREN .
• REPORTING TO: Network Operations Manager
• HIGHLIGHT: Worked collaboratively to develop proof of concept for an enterprise-wide virtualization effort by creating a virtual datacenter architecture consisting of VMware ESX/ESXi 4 and VMware vCenter Server 4. Responsibilities included overseeing personally the completion of vendor/hardware qualifications, architecture/design, installation, configuration, and migration and documentation. Environment supported both production and development environments containing hundreds of servers running SQL, IIS, Exchange, SharePoint, and proprietary developmental software

DUTIES:

• Design, install, configure VMware ESXi within vSphere 4 and 5 environments with VirtualCenter management.
• Build configure and deploy VMs and templates. Completed Physical-to-Virtual P2V , Virtual-to-Virtual V2V and Virtual-to-Physical V2P migration of Windows 2003 2008 as well as Linux Red Hat Ubuntu servers from VMware, Hyper-V and legacy hardware.
• Architect, design and implement EMC Clariion CX3 and CX4 SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN backed applications.
• IBM DS-Series Architecture, configuration and installation.
• Hands-on experience in iSCSI, NFS, and Fiber Channel protocols, Fiber Channel Cabling, switching and zoning.
• Customize layer 2 and layer 3 networking between VMware, networking components and storage for high availability and maximum performance.
• Develop, test, and maintain a disaster recovery plan for critical VMs and application data.
• Perform systems monitoring and analysis to provide stable, dependable network systems and services.
• Collect and prepare operations reports and metrics for management using dbeacon, nuttcp, MRTG, IPSonar, Orion and Ironview.
• Develop after action documentation and analysis for issues as required and determine permanent solutions to unique or chronic problems.
• Configure, install, maintain and troubleshoot the following Juniper Routers: M7i, M20, M120, J4350, J6350 and J6300.
• Configure, install, maintain and troubleshoot the following Juniper Firewalls: ISG 2000, NS-5400, NS-5200, SSG550, and SSG550M.
• Configure, install, maintain and troubleshoot the following Foundry switches layer 2 and layer 3 : FES X424, FES 12GCF and FGS 624P-POE.
• Configure, install, maintain and troubleshoot the following General Dynamics NSA Type 1 Encrypters: KG175A, KG175B, and KG175D
• Conduct JUNOS, IOS and ScreenOS upgrades for routers, switches and firewalls as well as perform regression testing of code and new equipment before deployment.
• Troubleshoot Multicast issues for specific sources and groups using but not limited to mping, Multicast ClearPath and JUNOS.
• Troubleshoot network performance issues using flow filters, nuttcp, traceroute, ping etc. in conjunction with historical data from Orion Network Traffic Analyser NTA , sflow and raw statistical analysis and WAN Utilization reports from Verizon CNIC .
• Troubleshoot protocol based issues i.e. BGP, OSPF, PIM using traceoptions, port mirroring, packet sniffers etc.

Confidential

POSITION: Engineer Core Routers M T Series

JOB ROLE: Giving 80 personnel support for network/computer problems

REPORTING TO: Supervisor Escalation Manager's

• Troubleshoot issues with Juniper Core Routers
• Setup and test issues with features and functionalities of JUNOS in a Lab environment per customer requirements and work to ensure they are resolved.
• Create Return to Manufacturer Authorizations or Return Materials Authorization RMAs and track each through to completion.
• Assist customers in configuration issues with GRE Tunnels, BGP, OSPF, ISIS, PIM, and other core relevant issues.
• Provide Tier 3 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web.
• Write technical notes, application notes, case studies, knowledge base entries, and solutions for the customer and document it to the Technical Assistance Center wiki.

Confidential

JOB ROLE: School Technology Specialist

• REPORTING TO: District Technology Support Coordinator, and School Principals
• Hardware, software troubleshooting often for proprietary systems and software.
• On site Support for network and computer related problems
• Antivirus and Client Patch updates
• Setup and connect Ethernet networks, routers, Hubs and Switches
• Provide PC Help Desk support for end-users.
• Build, repair and support computers
• Account Administration for Students, Teachers and Faculty at two separate locations.
• Support Oracle based software and troubleshoot as needed
• Support GroupWise client installations and troubleshooting
• General NDS Tree administration
• imaging Windows workstations using Novell Zen imaging,
• Linux support and administration
• Recommend technology purchases and act as technology advisor for steering committee.
• Train faculty, staff and teachers in district software, systems and networks.

Confidential POSITION: Network Engineer. Server Administrator, IT Technician,

IT Consultant

JOB ROLE: Flexible Shift working with companies to ensure smooth operation of internal network and systems with the minimum amount of system down time from an IT perspective.

REPORTING TO: Business Liaison or IT Facilities Manager

DUTIES:

• Install and Maintain CAT5, CAT6 based Ethernet infrastructure and Cabling.
• Design and Implement Network Infrastructure to suit client.
• Administer SuSE and REDHAT Distribution based servers
• Setup and Administer Microsoft NT, 2000, and 2008 servers
• Control, schedule and maintain daily, weekly, monthly backups and restores.
• Administer user accounts for Microsoft, Novell, Linux, GroupWise based systems.
• Perform Antivirus updates and client patches for systems.
• Provide Tier 1, 2 and 3 level support to end customers working in conjunction with distributors, service providers, via direct contact, telephone, e-mail, and web.
• Provide remote administration and support for critical and non critical issues
• Administer and maintain Access, Dbase, Pervasive and SQL2000 databases for end customers.

Confidential

POSITION: Director PC Technology

JOB ROLE: Provide direct support on technology, computers, hardware and Software to clients and staff.

• Train Students in the setup, administration and maintenance of Client-to-Server and Peer-to-Peer networks based on an Ethernet infrastructure and topology.
• Train Students in the setup administration and maintenance of Oracle database Systems with a Linux Back-end and Microsoft Front-end for Administration.
• Train Students in Installation, and Administration of Microsoft, Novell, and Linux Operating Systems.
• Review and Purchase Course books and Material
• Design and Implement Course Curriculum and Objectives
• Program and Design Computer Based Testing CBT software to support and enhance educational experience
• Develop and Maintain relationships with local business and employers to facilitate student hiring
• Work with the Employment Specialist to provide employment to students upon graduation
• Implement New Technologies to train students including whiteboards, and remote teaching systems
• Consolidate and Improve Classroom environments making them more conducive to Technology based curriculums

Confidential

POSITION: IT Internship

JOB ROLE: Giving clients and staff direct support on technology, computers, hardware and Software.

REPORTING TO: Director

• General hardware troubleshooting and support to patrons.
• Web Design and Programming, including creating animated gifs, shopping carts and Sites
• Printer Maintenance, Administration and Support
• Computer and Network Support to end users
• Train and Instruct patrons in the use of financial software suites Peachtree, Delphi, Microsoft Office .
• Design and employ surveys to gather data and provide Statistical Analysis to help companies improve their business
• Provide support for community based small business training sessions.

Confidential

POSITION: IT Helpdesk support

JOB ROLE: Provide WSU Students and Staff direct support on school technology, computers, hardware and Software.

REPORTING TO: IT Helpdesk Manager

• Maintain Apple and Windows based computer facilities.
• Responsible to Track and Log Incident and Maintenance reports daily for the University.
• Train and Instruct Staff, Faculty and patrons in the use of the Microsoft Office Suite Office, Excel, PowerPoint, Access
• Train and Instruct Staff, Faculty and Patrons in Novell WordPerfect Suites WordPerfect, Quattro Pro, Presentations
• Mentor Patrons in GroupWise email and webmail software.
• Troubleshoot issues with software, network or systems
• Perform upgrades and maintenance as needed.
• Responsible for the maintenance of computers, printers, servers and network connections within the labs
• Responsible to install and debug software.
• Maintain Printers, printing queues, paper, toners and other expendable supplies
• Provide on-site training to other lab personnel, including staff coordinators and student aides.
• Work with Instructors, Faculty and Professors in assisting during lab times for group based sessions.