TECHNICAL SKILLS

• Data Center (enterprise environment) processing
• storage (ex: RAID5 standard requirement) and hands - on support
• eDocument
• Report
• Image
• Interchange applications administration (database-index
• scan & storage peripherals)
• Domain Administration
• Domain Controller server
• Active Directory (Users & Computers / Domain &Trusts)
• Group Policy (GPO) and (SYSVOL) Synchronization
• DOS batch file programming
• Windows registry support
• IBM-compatible hardware setup
• support
• Image software lifecycle patching
• package deployment
• creation
• configuration
• execution (Std / Auto) / (Acronis True Image Plus 2014
• Norton (Symantec)
• Ghost 75+
• Prism Deploy
• IBM Tivoli Bigfix
• Zenworks4
• WYSE
• SMS
• SCCM
• Sysprep (WIM)
• WSUS
• MBSA
• MSI
• WMS
• WDS
• WMI 1.5
• SQL
• VBscript
• Powershell
• Net Install
• PowerVault
• OpenMgnt)
• Linux Servers Ubuntu 12.x
• Debian (LAMP
• ssh) build
• configure
• maintain
• setup
• support
• “Lights-Out” remote systems access
• maintenance
• support: PCAnywhere
• WebEX
• iLOx
• RC iDRACx
• BladeSystem OA
• RSAx
• RIB
• DameWare
• RDP
• VNC
• LanDesk
• iTivity
• PowerTerm
• McAfee
• Veritas
• Sophos antivirus defense suites
• client / server v.7.0.x - v.10.x
• ARCServ
• HFNetCHK support
• Microsoft Exchange Server
• Lotus Notes
• Novell Groupwise configure
• install
• support
• Microsoft Office 97 / XP / 2000 / 2002 / 2003 / 2007 / 2010 / 2013 Pro suites configure
• install
• support
• Microsoft Systems Management Server 2003 / 2008 / 2008 / 2012 + (SMS / SCCM / SCOM / WSUS / WDS / SQL)
• Microsoft Windows Desktop NT / 2000 / XP / Vista / 7 / 8 / 8.1 / 10 deploy
• virtualize (VDI)
• Microsoft Windows Server NT / 2000 / 2003 / 2008 / 2012
• Failover Clustering (MDHA - Multi-Data Center High Availability)
• Database server SQL v 2000 / 2005 / 2007 / 2008
• Microsoft Windows Server 2003 / 2008 / 2012 Roles
• Network Systems (cable wireless)
• LAN / WAN
• SAN
• NAS
• HBA
• Server (Std
• Blade
• Virtual)
• Desktop
• Printer (HW / SW)
• Kepner-Tregoe (KT) Analytical Troubleshooting (ATS)
• Protocol TCP/IP
• IPX/SPX
• DHCP
• DNS
• WINS support
• Remedy
• ServiceNow
• Attask
• Heat
• Helperstar
• Titan Frontline support / Tracking / Logging Software
• appCritical support services
• Roxio EasyCD Creator
• DirectCD
• MP3 & cd archive backup configuration
• support
• Veritas / NetVault Backup Exec / NetBackup Enterprise (all media) Backup / Recovery
• Tivoli Storage Management (TSM) configuration
• maintenance
• support
• Virtualization hosts / guests VMware 2.x / 3.x / 5x / ESX - ESXi
• Vsphere Client
• Microsoft Server 2008
• 2012 Hyper-V
• Live Migration build
• configure
• connect
• maintain
• support
• VPN (Cisco VPN 3000 Concentrator Series Manager- PTPP & IPSec )
• WatchGuard Mobile
• SmoothWall support

PROFESSIONAL EXPERIENCE

Confidential

I.T. Infrastructure Support Specialist

Responsibilities:

• Build, configure, maintain, move, setup, support Microsoft Windows Server 2003 / 2008 / 2012, data center, Microsoft Windows Desktop 7 / 10 (Microsoft Surface, WYSE 3040, VDI, thin client), corporate office applications, equipment, file systems access and storage
• Domain Active Directory Users & Computers / Domain & Trusts, Group & Policy support (Group Policy GPO / SYSVOL synchronization)
• Team participation for migration, move, network planning, requirements, responsibilities, security, standards (application, hardware, OS, software), equipment procurement / provisioning, Data Center and office (deskside) operations
• Asset and Change management, maintain, support software lifecycle patch management / update, asset inventory (Systems Management Server SCCM WSUS / WDS), critical security / service packs (Software Update Services SCCM WSUS / WDS), desktop, application, custom transformation installations Microsoft Installer(MSI) to Windows systems
• Virus / Malware repair, data / storage (equipment migration / replacement / repurpose / restoration), operating system replacements (windows server / desktop / linux server), infrastructure security upgrade

Confidential

Systems Administrator / I.T. Infrastructure Support

Responsibilities:

• Build, configure, maintain, setup, support Microsoft Windows Server 2003 / 2008 / 2012, data center operations / factory manufacturing / global corporate applications and file system storage (RAID5 standard requirement)
• Domain Controller Active Directory Users & Computers / Domain & Trusts, Group Policy administration (GPO / SYSVOL synchronization)
• Support customer / owner / user needs and actively develop solutions to meet responsibilities, requirements, security, standards
• Large enterprise environment, data processing, storage and significant Data Center hands-on support (build, cable, configure, connect, maintain, migrate, rack, setup hardware, software operations )
• Team participation for planning, responsibilities, requirements, security, standards (application, hardware, OS, software), equipment procurement / provisioning, Data Center operations dynamic workloads
• Asset and Change management, support / maintain software update / lifecycle patch management, asset inventory (Systems Management Server SCCM WSUS / WDS), critical security / service packs (Software Update Services SCCM WSUS / WDS), desktop, application, patching, custom transformation installations Microsoft Installer(MSI) to Windows-based systems
• Responsibilities to administer (research, support) data centers, remote global customer data sites, offices, maintain (lifecycle, patch), failover clustering, decommission, move, repurpose, retire an Active-Directory-environment of networked servers (Microsoft Windows Server 2003 / 2008 / 2012, physical / virtual hosts VMware 5x / ESX -ESXi / Microsoft Windows Server 2012 Hyper-V / Live Migration, IIS, Exchange, Citrix Access

Confidential

Systems Administrator / Systems Services Support Specialist

Responsibilities:

• Build, support, Microsoft Windows Server 2008R2x64/ ENT,clinical / financial / hospital operations production application(s), includesActive Directory User & Computer / Domain & Trusts, Group Policy (GPO) administration / SYSVOL synchronization
• Build, migrate, support, Microsoft Windows Server 2003, 2008, virtual hosts VMware.5x/ ESX - ESXi / Microsoft Hyper-V, Microsoft Windows Desktop operating system 7, Linux LAMP Servers Ubuntu 12.x, Debian RedHat OS, clinical, financial and hospital operations production application(s) upgrade, configure, maintain, setup, support
• Support customer / owner / user needs and actively develop solutions to meet requirements

Confidential

Systems Administrator / I.T. Infrastructure Support

Responsibilities:

• Build, migrate, support Microsoft Windows Server 2003, 2008, 2012, virtual hosts VMware.5x / ESX - ESXi, Vsphere Client, Internet Cloud site Office365 & Exchange, Microsoft Windows Desktop operating system 7,financial and productionapplication(s)

Confidential

Systems Administrator / I.T. Systems Support

Responsibilities:

• Microsoft Windows Desktop operating systems XP to 7 & 10 migration that includes provisioning, Active Directory User & Computer / Domain & Trusts, Group Policy (GPO) administration, machine / peripheral preparation, builds (new image creation), installs (Acronis True Image Plus 2014) / backup / image / recover (WMS, PXE boot), new / existing Dell equipment, moves, desktop / customized factory station applications, hardware & software support, decommission, replacement (physical) and retirement.
• Support customer / owner / user needs and actively develop solutions to meet requirements

Confidential

Systems Administrator, Systems & Servers / Technical Systems Support

Responsibilities:

• System administration to 6000+ physical / virtual (guest) servers running Microsoft Windows Server 2000 / 2003 / 2008, Citrix 4.5.7, virtual hosts (VMware 2.x / 3.x / 5x / ESX - ESXi), built servers with Internal / External Arrays, Fiber channel HBA connections (EMULEX, EMC) to SAN, RIB (Compaq Remote Insight Board) / ILO (HP Integrated Lights Out Adapter) / RSA (IBM Remote Supervisor Adapter) / iDrac (Dell integrated remote access) configuration
• Large enterprise environment. data storage, processing and significant data center hands-on support responsibilities to build, configure, cable, connect, maintain, migrate, rack, setup (hardware, software operations)
• Responsibilities to support Microsoft Windows Server 2003 / 2008, virtual hosts VMware 2.x / 3.x / 5x / ESX, Microsoft Windows Desktop operating systems 2000 / XP / Vista / 7
• HP (Standard DL/GL, Enclosures, Blades) / Compaq / IBM server hardware, SAN, TSM, IIS, dotNet Framework, Citrix Access Gateway & Presentation Server 4.5.7 and associated server software products
• Team participation for planning, responsibilities, requirements, security, standards (applications, hardware, OS, software), equipment procurement / provisioning, data center operations dynamic workloads, Asset and Change management, support / maintain software update / lifecycle patch management, asset inventory (Systems Management Server SMS), critical security / service packs (Software Update Services SUS), desktop OS / application patching and custom transformation installations (Microsoft Installer MSI) to Windows-based systems

Confidential

Systems Administrator, Systems & Servers / Technical Systems Support

Responsibilities:

• Working in a large migration effort of multiple data centers to new locations. New data centers will ultimately house 8000+ servers
• Systems Infrastructure administrator performing in data center migration process builds, decommission, installs (new, reimage ISO), machine preparation, onsite migration moves, provisioning, replacement (physical, hosted virtual), repurpose, retirement, support and virtualization
• Large enterprise environment, data processing, storage and significant Data Center hands-on support responsibilities to build, cable, configure, connect, maintain, migrate, rack, setup (hardware, software operations)
• Wrote technical process documentation, following standard CME and internal corporate process to meet client's requirements
• Migrations on custom, owner-specified rotating schedules, authorized by Change Management and Wintel Architecture Review Board. The schedules include preparation, acceptance and coordination of project / incident change requests, group work-orders, custom / specialized machine migrations, such as failover clusters (MDHA - Multi-Data Center High Availability), virtualization, test / development, new-build non-production machines. Builds are continuous (in-house) using ISO and Microsoft Hyper-V
• DELL (Standard DL/GL/R, Enclosures, Blades), SAN, NAS, TSM, IIS, .dotNetx Framework, Citrix Access Gateway & Presentation Server 4.5.7 and associated server software products
• Team organizational participation for planning, responsibilities, requirements, security, standards (applications, hardware, OS, software), equipment procurement, data center operations dynamic workloads, Asset and Change management in a complex environment
• Support customer / owner needs (application, equipment) and proactively develop solutions to meet responsibilities, requirements, security, standards
• Provide explanations and information to customers, owners and teams concerning all issues, especially the most complex and highest priority, arising during migrations
• Preparing Purchase Order (Sharepoint PO), RFC (Request for Change), Group Work-Orders and DCSM (Data Center Server Mgmt) move / rack / build, DCO (Data Center Operations request for subnet / naming / cable) coordinating build & change process with server owner(s)
• Responsibilities to administer data center (remote, local site) build, decommission, maintain, move, replace (physical, virtual), repurpose and retire an Active-Directory-networked server(s) environment (Microsoft Windows Server 2000 / 2003 / 2008, SQL v.2000 / 2005 / 2007 / 2008, IIS, Exchange 2003, Citrix Access Gateway & Presentation Server 4.5.7), virtual hosts License / Microsoft vm2005 / Hyper-V / SCVMM / VMM
• System server administrationsupporting 564+ physical / virtual (host & guest) servers
• Programming small tool-usage Powershell 1.0 / 2.0 / 3.0 scripts for server reporting such as Live Ping and IPConfig

Confidential

Systems Administrator / Technical Systems Support

Responsibilities:

• Working in a large data center migration effort, moving multiple data centers to a new location housing 6000+ servers
• Systems administrator performing administration, builds, decommission, installs (new, reimage ISO), machine preparation, onsite moves, provisioning, replacement (physical, hosted virtual), repurpose, retirement, support and virtualization of networked server Active-Directory-environment (Microsoft Windows Server 2000 / 2003 / 2008, SQL v 2000 / 2005 / IIS, Exchange, Citrix Server 4.5.7, virtual hosts (VMware 2.x / 3.x / 5x ESX))
• Migrations performed on a daily rotating schedule (every 3 weekends monthly). Schedules include mid-week (every 2 middle-weeks monthly) specialized machine migrations of clusters, test / development and new-build machines. Production and Non-Production builds are continuous (in-house) using Altiris / HPSA (Hewlett Packard Server Automation).
• HP (Standard DL/GL, Enclosures, Blades) / Compaq / IBM server hardware, SAN, TSM, IIS, .dotNet Framework, Citrix Access Gateway & Presentation Server 4.5.7 and associated server software products
• Team participation for planning, requirements, standards (applications, hardware, OS, software), equipment procurement / provisioning, Data Center operations dynamic workloads, Asset and Change management in a complex environment