Summary

• Network: TCP/IP, DHCP, WINS, DNS, SMTP, ISDN, FTP, TELNET, RAS, VPN, PPTP, RDP and Citrix.
• Hardware: HP and Dell Power Edge Servers, Dell Power Vault 220s and 770n SCSI storage devices. LTO Tape Library with SCSI Interface, Various Desktops Laptops, Cisco Catalyst Switches, and 3COM Hubs. HP Proliant GL760s and DL 380s. Various IBM servers including the IBM x455 Itanium. IBM Blades. MySAN storage device for iSCSI LUN setup and configuration. Asigo switch.
• Server
• Support: Configuration and Imaging of servers including Domain Controllers. Disk Management and Replacement, Memory, drives, and RAID 1 and RAID 5 disk configuration and rebuilds. Antivirus software configuration, Security updates, patching, CommVault Galaxy installs and configuration. Daily server support monitoring Event IDs, troubleshooting hardware and software issues. Domain Controller builds with Active Directory support and DNS configuration. GPO. GPMC. DFS. DSQuery, Light Batch scripting. Microsoft Virtual Server 2005 and MS Hyper V for VM server builds. Citrix Metaframe Xenapp 6.5 server, SQL cluster builds and IIS web servers. Hyper Visors: VM Ware, KVM, and MS Hyper V. HP iLo, SUN iLOM and Dell DRAC with Open Manage, VM Ware vMotion, vSphere Client and websphere, Storage: MySAN, Dell, Netapp. Windows Storage Server, iSCSI, NetApp OnCommand 3.1, FAS3270, 3250, D2246 and D4486.
• Summary: Dynamic, team-oriented professional with a positive can do attitude. Customer service oriented with excellent interpersonal and communication skills. Resourceful attitude to always accomplish any task, and committed to seeing it through. Professional image and attitude coupled with integrity and sound moral values.

Experience

Confidential

Title: Senior Windows Engineer

• Windows Server support for Samsung R D group across multi-platform environment which includes Engineering apps, Windows and Linux hardware and server OS, various storage devices. Active Directory support in 2008 and 2012 domains. GPO, LDAP queries, Print server support. VM Ware vCenter and Vsphere support. Virtual server builds. Batch scripting for Active Directory user drive mappings and light powershell. SQL 2010 database build and configuration.
• Additional function includes support development and software engineering groups with industry standard tools such as: Matlab by Mathworks, Xilinx ISE, Exceed, ADS, Altera, and Modelsim. Build and deploy .msi packages/silent installs to users for needed apps.
• Windows 2008 Domain migration of 200 plus users and computer objects. Storage migration includes NIS and CIFS shares from Netapp to Netapp filer. ADMT tool for user/group domain migration and shares moves. RES Automation Manager build of Runbooks for computer object moves.
• Exchange 2007 and 2010 support. Troubleshooting various email issues. Transport service, etc. Setup, installed, and configured Exchange on virtual VMware servers.
• User PC/Laptop domain migration utilizing Acronis disk imaging software to expedite hardware upgrade for user base. Batch file scripting for home directory and other shared storage mappings.
• Environment includes: HP and Dell physical and virtual. Hypervisors include: ESXi 4.1 and 5.1 and Linux KVM. Windows 2008/2012, Redhat, Exchange 2010, SQL 2012, Citrix Xenapp 6.5, RES Automation Manager software, NetApp filer and Iceweb storage user homespace and Network storage. NetApp OnCommand System Manager 3.1
• NetApp OnCommand 3.1, FAS3270, 3250, D2246 and D4486 installation, cabling, and configuration.

Confidential

Title: Senior System Engineer III

• Work to insure users have proper permissions on network file shares in accordance with Bank policy. Group creation in Active Directory for user accounts requiring specific permissions to network shares. Perform LDAP queries, apply GPO, etc.
• Open file remediation project on an enterprise scope across multi domain forest that includes 2003 and 2008 Active Directory domains.
• Daily function includes remotely connect to servers to resolve permission issues with shares based on Data Ownership and work with server owners to maintain Bank security compliance. Meet with team members, server and data owners, etc. to verify share permissions.

Environment includes: VM Ware servers, Windows 2003/2008, Citrix Xenapp 6.5 servers, and AS400 network servers. NetApp filer for network user homespace and Network storage.

Confidential

System Engineer III/Active Directory Security Team

• Build and maintain network infrastructure on AD security team in multi domain environment with thousands of users. Also work to insure proper group membership and user permissions to access network shares on numerous servers throughout a multiplatform environment.
• VM build out of DC and Member servers in multi domain forest.
• Group and OU creation. GPO, LDAP
• Troubleshooting various server access issues on a daily basis. Create user, groups, shares, and set network permissions in an NT server environment.
• Daily function includes working from Outlook email group and proprietary web ticketing system on a daily basis. Solved approx. 10-20 level III support issues on various platforms.

Environment includes: VM Ware servers, Windows 2003/2008, Citrix Xenapp 6.5, and AS400 network servers. NetApp filer for network user homespace and Network storage.

Confidential

Systems Administrator

• Work to ensure daily DAT posting process is 100 successful. Tasks include: Server monitoring, working with Doubletake, Rsync, and other proprietary apps that make up the DAT posting process. Includes caching servers with AT T, troubleshooting various issues. Responsible for solving a permissions issue developers were having with file Permissions when moving files from UNIX to Windows servers. This was an essential fix in the DAT posting process.
• Troubleshooting various server issues on a daily basis. Includes hardware and software installs on IBM Blade servers, Dell R and Power Edge series servers.
• Rebuild of IIS/Web servers that make up DAT posting process. 3 Blade chassis with over 30 total HP Blade servers rebuilt from Windows 2000 to Windows 2003 servers. Install of various apps, and configurations essential for process servers needed to perform posting and McAfee Download process.

Environment includes: VM Ware servers, Windows 2003/2008 servers, IIS, and SQL servers.

Hardware: IBM and HP Blade, Dell R and Power Edge series, and HP servers.

Confidential

Systems Administrator

Tenet Active Directory Team

• Responsible for supporting Application, SQL, IIS, Web, and QA servers and 120 Domain Controllers working as a member of Active Directory team in a multi domain environment.
• Troubleshooting various server issues on a daily basis. Includes hardware and software installs on Dell 2850, 6850, and HP DL760s.
• Supporting CommVault QiNetix 5.9 backup software to Dell LTO Tape Library for 30 application servers.
• Using Remedy ticketing system to monitor, track, and provide resolution to open incidents, changes, and requests to the Active Directory team.
• Domain Controller builds and configuration. Disk RAID 1 and 5 configurations. Includes imaging, running DCPROMO and monitor system health during promotion to DC and Global Catalog server.
• Created one-way and two-way Domain Trusts with domain for client sites.
• DNS host entries, forward and Reverse Lookup zones.
• Configured AD Sites and Services with proper active subnets per site for proper authentication
• Server patching with the latest Microsoft recommended updates manually to App servers and via WSUS to Domain Controllers in a test and production environment.
• DRAC Configuration on all Dell services. Dell ITA and Open Manage install and configuration.
• McAfee Virus Scan Enterprise 8.0 for server AV solution. Setup through EPO for automatic updates.
• Remedy Ticketing for queue management of Incidents, Requests, and Tasks.
• Healthcare Solutions Development HSD Team:
• Support for healthcare solutions development team as dedicated IS resource in data center environment. Approximately 100 physical and 100 virtual servers supported on a daily basis.
• Project based work for development team working with healthcare development lead architect to complete any IS related issues for the team.
• Build out of server datacenter. Includes server builds on multiple types of hardware and OS platforms including MS Server 2003 and 2008 Enterprise including Hyper-V and MS Virtual Server and Red Hat Linux.
• MS Appcenter clustering of physical and virtual servers for various projects.
• NetAPP hardware install and configuration.
• Schema modification for Exchange server install. Troubleshoot exchange in testing and production environment.
• TSM Backup solution for off-net storage. Worked with TSM for all backups needs for environment in production and development settings. Configure TSM scheduler and troubleshoot issues on a day to day basis.
• SAN setup for IBM Blade center. Install fiber channel cards on Blades and configured Emulex fiber cards cards via HBAnywhere utility.
• WSUS server build and configuration and deployment. Includes Group policy configuration. GPO. GPMC.
• Active Directory and DNS administration including Sites and Service, DNS, and Domain Trusts configuration.
• DFS server support and administration.
• Citrix Metaframe server 4.0 administration.
• Remedy Ticketing for queue management of Incidents, Requests, and Tasks.
• Department of Education/FSA Team:
• Supporting government contract with over 480 servers in mutli-domain Windows 2000/2003/Citrix/ESX server environment.
• HP hardware including DL380s.
• Citrix Metaframe server 4.0 administration.
• ESX server administration and VM server builds.
• TSM Backup and NetBackup solution for environment.
• Active Directory support.
• Remedy Ticketing for queue management of Incidents, Requests, and Tasks.

Confidential

Network Administrator

• Network administration for 580 servers 25 virtual using VMware in a global domain environment.
• Active Directory support including: group, user, and container creation.
• Create .kix files for AD scripting for users home directories and drive mappings.
• TSM Tivoli backup administrator performing installation of Tivoli software and daily monitoring of backups and nightly backup reports. Performed backups and restores.
• HEAT ticketing system with Crystal Reports for incident tracking and closure for Server group tickets.
• Dell server builds and configuration.

Confidential

Systems Engineer

• Responsible for server builds and support in a 250 server enterprise domain environment with over 5000 users. Windows 2000 and 2003 environment on Dell hardware.
• Provide Active Directory support Set perms and share access as required . GPO and Group creation.
• Responsible for RAID 1 and 5 configurations - Server hardware replacement. Dell Open Manage.
• Install and manage CommVault Galaxy 4.2.
• Monitor network utilizing WUG What's Up Gold and NetIQ server monitoring tools.
• Use Terminal services RDP to remote into servers in various business units around the country.
• Patch and Update servers either on-site or remotely with software and Firmware includes BIOS and ESM .
• Responsible for DRAC Dell Remote Access to Controller and ERA configuration for remote capabilities.
• DHCP and DNS configuration Create and Activate Scope .
• Symantec AV.
• Monitor Failed Login attempts for virus detection on user machines.
• Research log files for WAN team to locate users in the domain.
• Rack and cage servers in data center. Perform maintenance and parts replacement on Dell servers, Power Vault storage devices, and perform tape backup duties.
• Oversee imaging of servers with Power Quest software.
• Cable runs in Server Room at corp. and at Data Center.
• Projects:
• NSI Double Take rollout enterprise wide Replicate data over the network to SAN in data center
• Domain Controller replacement to 80 business unit jobsites. Imaged all servers with Windows 2003 Standard. Synching data using Secure Copy.

Confidential

Network Support

• Responsible for network support in an enterprise domain environment with 160 servers.
• Includes administration and support of Windows 2000/2003 servers.
• Perform server builds of Dell Power Edge 2550 and 2850 servers.
• Provide Active Directory support, which includes user and computer setup, and file share access.
• Disk management using Dell Open Manage. Also RAID 1 and RAID 5 disk configuration.
• Troubleshoot and resolve network connectivity issues.
• Responsible for network printer setup that includes creating printer on print server and assigning IPs to new printers.
• Monitoring print queues on 4 print servers.
• HEAT ticketing system and Crystal Reporting for Incident tracking for all Network/Desktop support issues.
• Used Terminal Services RDP into servers on/off site.
• Install Cisco Catalyst 2950 series switches and 3Com hubs.
• Facilitate CAT 5 cable runs and Hubbel CAT 5 patch panels.
• Responsible for switch closet rewiring.
• Configure, support and maintain Dell GX 270 and 280 desktops, and C810, 840, and D600s laptops, which includes imaging as necessary with Ghost 7.5.

Confidential

Network Support

• Network and desktop support in a corporate LAN/WAN environment in the Telecommunications industry.
• Provide support for up to 2500 users company wide.
• Provided connectivity support to users on more than 200 servers in a global environment, including NT, Novell, and UNIX.
• Daily backups on NT and Windows 2000 Servers using VERITAS Backup Pro.
• Administration for 2000 Domain using Active Directory.
• Troubleshooting printers on all network platforms including NT and UNIX.
• VPN and RAS support over multiple domains including Shiva and MS VPN.
• Installed, configured, troubleshot, documented, and maintained proper hardware and software configuration for desktop users.
• Perform administrative functions and maintain system security.
• Provide laptop support including IBM and Toshiba with Windows 95/98 NT/2000/XP.
• Monitoring and resetting paging terminals via Telnet connection on UNIX Sun OS 5.6 servers to maintain paging assurance for internal and external customers.
• Support for all MS Office applications including Word and Excel.
• E-mail applications: Netscape Messenger and MS Exchange.
• Windows XP upgrade to 500 users and Migration from Netscape Mail to MS Outlook.
• Created documentation for company Intranet including Windows XP FAQ's for internal use.

Environment: Windows 95/NT/2000/XP, MS Office 97/2000, UNIX Sun OS 5.6, Oracle, TCP/IP