System Administrator Resume Profile

Skills Summary

Provide support in designing, implementing, supporting and troubleshooting hardware, software and networking issues. Responsible for hardening systems to maximize security.

Project Experience

Confidential

Configure and deploy firewalls and switches to remote locations.
Maintain existing systems and builds new systems to security specifications.
Perform systems equipment troubleshooting, preventive maintenance, system backup and configuration control.
Ensure all IS security-related documentation is current and accessible to properly authorized individuals.

Confidential

Provide work direction to field engineering personnel.
Develop and analyze alternative implementations of communications system configurations.
Perform systems equipment troubleshooting, preventive maintenance, system backup and configuration control.
Support field managers in project planning.

Confidential

Established new routing paths and domain infrastructure to improve classified tactical network performance which resulted in increased efficiency.
Configure Windows clients to maintain a low-visibility profile while performing many non-standard functions in support of HUMINT and SIGINT operations.
Recommend new tactical and low visibility communication systems and ancillary items to support SIGINT operations.
Administer multiple deployed and strategic networks to support operations.
Responsible for the development, operation, and maintenance of tactical communication onboard multiple SIGINT and forward deployed platforms. Communication types include: SATCOM Ku and Inmarsat, UHF Radio/SATCOM voice, CDMA/GSM network cell phone and data, and locally procured internet ISDN, Cable, and WIFI . Many of the communications modes require a low visibility profile.
Responsible for CONUS and OCONUS HUMINT communications.
Assisted in the initial collaboration of a unique special communications system and designed latest iteration currently being used by the organization's training facility.
Instruct HUMINT collectors on how to safeguard data and remain inconspicuous to the observer while communicating.

Confidential

Configured and maintained 10 Dell Servers, 100 Dell workstations, and 80 Dell laptops running Microsoft Windows Server 2003 and Windows XP.
Provided tier level I, II, and III IT support.
Configured Cisco routers and switches interfaced directly with MSE elements to troubleshoot tactical network outages.
Installed and maintained network devices that supported the implementation and integration of various tactical and strategic NIPR/SIPR networks.
Built, configured and maintained multiple Windows NT, 2000 and 2003 servers and server services in support of multiple NIPR/SIPR networks.

Confidential

Responsible for installation, configuration and troubleshooting of desktop PC's and notebook computers on an unclassified and classified environment running Windows server 2003, 2000, XP and NT.
Diagnose and resolve hardware and software problems related to desktop, notebook, BlackBerry and Palm Pilot devices and terminal clients.
Create and manage user accounts, computer accounts, distribution lists, and group policies for classified and unclassified systems.
Deploy patches using SMS.
Communicate with all teams such as the Infrastructure, SAN Team, and Cisco Engineers to resolve user problems.

Confidential

Provided support to 180 end users in multiple geographic locations.
Configured and maintained different protocols on PCs for networking capabilities.
Configured PCs for Internet access for local and remote end users using VPN.
Installed, upgraded, and provided end user support for all Microsoft Suite applications.
Demonstrated an excellent working knowledge of Microsoft Windows 98, 2000 Pro, XP,
Server 2000 and Exchange Server.

Confidential

Repaired and upgraded computer hardware to include replacing hard drives, adding memory, and installing CD ROM drives.
Provided systems administration support to the entire facility which included installing, configuring, upgrading and maintaining various workstation and server software and hardware.
Provided technical support, training and consultation to 150 end users.
Administered over 30 servers, to include managing MS Exchange account.
Executed setup and implementation of 4 different computer networks including creating and installing CAT5 cabling and switches.
Provided purchasing support by maintaining constant contact with international vendors to secure supplies while adhering to strict budgetary guidelines.
Briefed senior management on progress of assigned projects.
Administered nightly, weekly and weekend network backups for all systems and stored data to tape.

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