System Administrator Resume Profile

CAREER SUMMARY

Accomplished INFORMATION SERVICES PROFESSIONAL with strong IT industry knowledge and extensive background in building and managing distributed environments. Proven ability to ensure uninterrupted business operations managing cross platform production environments. Solid track record in the identification, definition and implementation of operational best practices and key performance indicators. Experience in management of staff and budget with the ability to communicate at all levels in a company. Project Management and Technical Writing expertise with the ability to prioritize and manage multiple projects to ensure requirements are accurately met on time, on scope and on budget. Extensive experience at delivering large-scale projects involving mission-critical applications, systems and networks.

PROFESSIONAL EXPERIENCE

Confidential

Provide the following Consulting and Support Services to businesses.
Administer Active Directory and security policies through GPO .
Manage access to resources, design Group Scope and OU architecture.
Perform client management using SCCM, NAP, RMS and WSUS services.
Manage and design DHCP scope and IP addressing schema.
Perform and monitor daily backups and restores.
Install new software, patches, hot fixes and firmware upgrades.
Perform operating System and Hardware refresh.
Manage client and server builds.
Perform PC Technical Support, Repair and Troubleshooting.

Senior Technical Analyst

Confidential

Project Manager for company's document imaging application upgrade created project plan and managed staff and all aspects of implementation and installation built separate test environment and performed regression testing prior to production upgrade project was completed off hours, on time and within budget with no disruption to business including 100 desktop application upgrades.
Configured and maintained 40 Windows Active Directory and SQL servers created installation and configuration documentation for disaster recovery.
Created and managed user and email accounts managed disk quotas, patch levels and virus definitions to ensure compliancy and uninterrupted service to business.
Installed standalone backup server and tape library, monitored daily backups and restores, performed weekly tests, maintained detailed documentation for disaster recovery and to ensure SOX and PCI compliancy.
Built SNA gateway, configured connectivity from mainframe to LAN and application interface including custom report code. Project was completed on time and within budget with no disruption to nightly reporting and processing or business continuity.

Installed and supported all proprietary and 3rd party applications and performed regression testing created installation and user documentation for disaster recovery.
Disaster recovery recreated business critical application environment at off site location this required building 3 servers, 2 workstations and printer installed operating system and all required applications within a defined 24 hour period environment was tested successfully by the business systems group.

Network Manager

Confidential

Managed a network, telecom and data center operations team.
Managed a telecom budget of approximately 500,000. Per year local LD .
Major contributor in a 1,000,000. Per year capital IT budget.
Our team coordinated the following services nationwide for 6 offices: All Servers, Desktops/ Notebooks, Routers, UPS, PBX, Voice mail, Tape backup, Disaster Recovery and Cell phones including help desk and support for these areas.
Managed all service contracts and vendor relations for these areas as well.
During this time frame Lumber was developing an in house full service insurance processing software and database application. Our group actively supported the development, performance improvement, and capacity planning effort for this project.
Maintained 99 system availability for 36 consecutive months within IT capital budget.

System Administrator

Confidential

Managed all operating systems and end user software.
Managed end user accounts, permissions, access rights and storage allocations in accordance with best practices regarding privacy, security and regulatory compliance.
Built and maintained 35 Windows application servers including Exchange server and SMTP gateway.
Performed OS hardening, server design and engineering for supportability of application installations.
Managed 100 servers system wide including backup and restores at 6 remote locations.

R D Systems Analyst

Confidential

Supported application development teams throughout project lifecycles.
Performed and tested routine system backups and restores.
Participated in and supported capacity planning and development of long term strategic goals for systems and software in conjunction with end users and department managers.

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