Summary

• Information Technology Professional with varied experience and specialized training in UNIX HPUX, AIX, Solaris and Linux , VMS, Microsoft Operating Systems and MPE computer operating systems and hardware architecture. Experience includes system design, installation, management, scripting/system programming, procurement and operation.
• Excellent customer service, dependable, flexible, excellent written and interpersonal communication skills, team player and punctual. Industry experience includes Medical, Pharmaceutical Health Industry, Government, Educational Institutions, Law Enforcement, Electronic appliance manufacturing and Training.

TECHNICAL CAREER HISTORY

Confidential

Systems Administrator/Data Center Support, Subject Matter Expert SME

• Perform detailed daily inspections of all equipment in the data center
• Coordinate and assisted with the installation of High Performance Computing
• Experience with HPC with multiple high end processors and super fast storage drives
• Perform varied system administration duties on AIX, HP, DELL servers
• Trouble shooting RHEL Linux and determining Root Cause for defect prevention
• Use of Change Control and ticketing system to manage incidents and changes
• Coordinate installations of new equipment with other organizations
• Coordinate power, telephone lines, fiber cabling
• Admit and decommission equipment into and out of the data center
• Inspect Physical Security
• Assist other engineers local and remote in troubleshooting hardware issues
• Asset management making sure all equipment is recorded in the asset data base
• Physical memory upgrades of over 50 HP Proliant blade servers.
• Experience with the IBM Storewize V5000 and V7000
• IBM and HP High performance computing.
• Assist with server builds and repairs, racking, and decommissioning

Confidential

Systems Administrator/Technical Analyst, Unix systems Administration, Disaster Recovery, Account Focal, Mentor

• UNIX support of client accounts. Managing Computer systems running HPUX, Solaris, Linux and AIX. Attend daily meetings, customer meetings and team meetings to discuss progress. Expert knowledge of change management, on call rotation and disaster recovery.
• Installation and programming of UNIX operating systems
• Installation of Red Hat Linux/HPUX to customer's specifications
• Installation of RHEL Patches and updates
• Creation of file systems and environments for housing DataBases
• Participated and designed disaster recovery drills 17 while in the industry
• Resolve daily incidents on small to large servers including superdomes
• Change management, execution, documentation and incident level management
• Coordinate and assisted with the installation of High Performance Computing
• Experience with HPC with multiple high end processors and super fast storage drives
• UNIX file system maintenance, PA-RISC, Itanium, Proliant Generation 5/6/7 Blade servers
• HPUX vPars and AIX Vio LPARS, Oracle and Red Hat Linus non and virtual servers
• Security Administration, patching and vulnerability maintenance
• VmWare and HMC experience for Linux and AIX virtual servers
• OS Maintenance, patching and security compliance of various platforms including Windows

Confidential

Systems Administrator/Technical Analyst

• Designed, implemented and managed UNIX HPUX and Solaris and Microsoft Windows computer systems for several areas of the company. Assigned to specific customer areas whose systems required ongoing support, periodic upgrades and complete redesign. Coordinated the needs of all customers for system design and project proposals. Received and installed the hardware, installed and programmed the software to project specifications, documented and maintained the systems. The systems ranged from personal computers to large networked servers. Team member responsible for overall backup and recovery of UNIX and Microsoft Windows servers.
• Installed new and existing computer hardware and system upgrades and patches
• Installed and upgraded SAP software modules, patches and hardware
• Maintained SAP and Oracle software per manufacturers and customer's specifications
• Computer Network Administration and network hardware installation
• Trouble shooting and programming of network hardware
• Attached computers, printers and scanners to fiber optics and Ethernet cabling
• Maintained detailed documentation of new and production installation and changes
• Coordinated changes through Change Management Control procedures
• Help desk tear 1, 2 and 3 troubleshooting and problem resolution
• Responsible for over 200 HPUX and Solaris servers
• Knowledge of TCP/IP, telnet and FTP for HP, AIX servers and personal computers
• Experience with UNIX HP-UX, Solaris, AIX, Linux and Microsoft Windows over a network
• Interacted with the customer and help desk to resolve incidents and changes
• Coordinated projects with the use of project tools
• Assisted medical areas to implement HIPAA and other Federal and local requirements
• Computer Systems security, user and password administration
• Data management, storage and data recovery
• Disaster recovery, media recovery and off site storage coordination and operations
• Documented changes of all systems under a corporate change management system
• Maintained individual system documentation for GMP/GLP applications
• Change and Incident management expert
• Wrote and followed standard operating procedures SOP
• Coordinated repairs, troubleshooting and documented system changes and repairs
• Networked personal computers and printers in customer areas
• Troubleshooting of servers and personal computers
• Research, purchased and installed system printers and personal computers for projects
• Provided capacity planning for future system growth and data storage for PCs and servers
• Provided on call support for systems administration and backups administration team
• Internal and external espionage detection and deterrance
• Detection and deterrance of computer terrorism
• Intrusion detection of spy-ware and computer virus

Confidential

Programmer Analyst

• Designed, wrote and maintained computer programs that processed data against the Health Maintenance Organization's database. Produced reports for management and installed these in an online Management Information System. Performed system management and operation duties and executed daily, weekly and monthly computer schedules.
• Wrote computer programs in several computer languages, COBOL, Fortran and Pascal
• Produced reports for medical and financial personnel for analysis and decision making
• Wrote Job Control Language for daily, weekly, monthly and yearly reports
• Printed, distributed reports and checks for various areas of the company and clients
• Purchased, installed, maintained and upgraded personal computers and printers
• Recommended and implemented changes to programs and databases

Confidential

Data Analyst

• Worked in a medium size medical practice with doctors, nurses and medical technicians who generated medical data. Prepared and formatted medical data for presentation at weekly staff meetings and for inclusion in medical publications.
• Collected and compiled medical data on a weekly basis
• Assisted staff members with filing, locating patient charts and answering the telephone
• Data entry of medical data

CAREER HISTORY OTHER

Confidential

MIS Coordinator

• Computer and Network administrator of Microsoft Operating systems, printers, faxes and office equipment.
• Installation and maintenance of networked personal computers
• Software support of Windows Vista Business, XP, 7 and Microsoft Products
• Data Storage for file retrieval and system restore
• Computer instructor for Microsoft Office and other applications
• LAN administration, update and repair production equipment at two sites
• Preparation of reports utilizing company data for Federal and State organizations

Confidential

Sales Associate part-time

• Assist all customers in the Electronics Department to find products advertised and featured in house, online and by media.
• Assist customers with laptop, desktop computers and home network design
• Sale of computers, electronic products and home entertainment equipment
• Operated cash register for merchandise checkout
• Assist other departments and the entire store if necessary at busy times
• Stock products sold by the electronics department

Confidential

Police Officer

• Teach and certify police officers in the use of RADAR/LASER for traffic enforcement
• Conduct criminal investigations enforce Michigan State Law and City Ordinances
• Patrol the streets of the City of Parchment and other assigned areas
• School Safety and Crossing guard
• Anti Terrorism and Terrorism Deterrence Instructor
• Assist with the certification of new officers with the State of Michigan - MCOLES
• Provide backup and support to other local police agencies
• Interpret Spanish to English for the City of Parchment and other police agencies
• REID Methods for interviews and interrogations
• FBI Interviews and Interrogations
• FBI Statement Analysis for deception detection

Confidential

Bilingual Instructor

• Meet with students regularly at the Middle and High School
• Assist students with school projects and assignments through translation and instruction
• Maintain communication with the teachers regarding subject material
• Enforce school rules and assist with school parent communications
• Contact Spanish speaking parents regarding academic work and school issues
• Attend parent/teacher conferences and translate for teachers and parents