SUMMARY:

• IT professional with over 15 years of IT experience in the areas of Systems Engineering, Network Engineering, LAN/WAN, and support, telephony, e - mail, help-desk management and management.
• Experienced with Windows Server Family OS at the Servers Level and associated technology including, VMWare ESX and EXSi, SQL, IIS, DR, Firewall, Storage, Anti-Virus, Altiris Deployment Server, iLO, DRAC, Fiber Channel/Storage etc.
• Skilled in implementing technologies to support large enterprise networks, groups and end-users on a corporate level as well as multiple locations with a proven ability to translate business needs into technology requirements that support the company's business objective and successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation
• Experience performing IP addressing that assist in configuring Microsoft servers with DNS, DHCP, RAS, WINS, FTP and VPN and maintained network for optimum distribution and load
• Experience with distributed computing infrastructure (servers, networks, desktops, management) in a mixed Windows, UNIX and RedHat environment including VMware and Citrix.
• Provide support for all networking protocols and connectivity issues related to the deployment of Windows Servers in the environment. Including SQL/DB2 database back server configuration (HA)
• A results-driven IT professional with extensive experience in engineering, administration and support of information systems.
• In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of large 2000/2003/2008/2012 enterprise networks.

PROFESSIONAL EXPERIENCE:

Confidential, Santa Ana, CA

Systems Engineer

Responsibilities:

• Perform Physical to Virtual migration task within a VMWare environment which includes Servers OS and LUNs
• Migrate existing VM servers across multiple different data centers
• Server builds (BareMetal Physical and Virtual) according the client request
• Client application support from a server perspective including tuning disk, ram and cpu for application performance
• Knowledge of Active Directory including Users and Computer/Sites and Service for new site implementation.
• Knowledge of Windows Server Roles and Features 2008R2/2012R2

Confidential, Los Angeles, CA

Sr. Systems Engineer - Wintel/VMWare Infrastructure

Responsibilities:

• Project Lead to roll-out and implementation of Dell VRTX Chassis configuration for small office infrastructure managed within VMware Host Clustered environment to support Physical to Virtual migration of legacy servers and SCCM upgrade from
• Knowledge of Active Directory including Users and Computer/Sites and Service for new site implementation.
• Knowledge of Windows Server Roles and Features 2008R2/2012R2
• Perform Physical to Virtual migration task within a VMWare environment which includes Servers OS, LUNs, and Profile etc.
• Manage and support for VMWare VSphere/Client including provisioning, migration, compliance, tuning etc.
• Assisted in SCCM 2012 configuration and deployments in a large-scale global environment using migration features/vendor
• Assisted in application deployment from SCCM 2007 to SCCM 2012 environment
• Create new application using configuration manager (ConfigMgr) console SCCM 2012
• Working knowledge of PowerShell Scripting
• Staging new and existing application for future Self-Service Web Portal (Service-Now)
• Providing and maintaining internal procedural and technical documentation
• Working with project managers to deliver projects to agreed design and standards
• Work with 3rd party vendors to identify root cause on any support issues

Confidential, Atlanta, GA

Sr. Systems Engineer

Responsibilities:

• Data Center Server engineers responsible for server solution design, implementation, application integration and support of Distributed technology solutions across the enterprise.
• Support over 500+ Servers Physical and Virtual in a mixed Windows, RHEL, and Unix Environment
• Migration experience across the enterprise including physical and virtual migrations
• Provide Server build in the Virtual Environment with VMware and Hyper-V
• Provide tactical support, strategically planning, deployment of client based solutions, and operational management within the distributed environment
• Knowledge of networking protocols and connectivity, project management experience
• Primarily HP-Hewlett Packard hardware including DL-Rack Mounted and BL-C-Class/P-Class servers
• Ability to provision HP Class Server Rack Enclosures and configure interconnect for network connectivity
• Assist in facilitating SAN/Copper Cable Activity
• Ability to follow outline provisioning processes to maintain the integrity of server builds
• Perform Quarantine and Decommissioning task of all out-of-warranty server hardware
• Maintain accurate inventory of Data Center assets.
• Windows Administration in a HP Server Environment Blades and Rack Mount Server HPSA and Opsware Perform patching, tuning, updating and compliance
• Perform Site Survey, Installation and configuration of physical server for Server Refresh Project for Major Financial Institution
• Perform troubleshooting of VM servers issues including connectivity issue with Data Center
• Perform root-cause analyses to assist with out-of-scope onsite issues with VM servers.
• Responsible for the Virtualization Environment P2V and V2V Application analyst for Windows 7 migration
• Framework experience using HPC in a secure environment

Confidential, Atlanta, GA

Sr. Systems Engineer

Responsibilities:

• Responsible for provide PCI compliance, administration support and perform system management tasks in the Confidential enterprise environment.
• Work on various teams implementing specific technical solutions recommended to move the organization closer to PCI compliance.
• Skilled with all aspects of a Windows Server environment and intermediate Linux skills.
• Framework experience using VDI across a clustered virtual environment.
• Experience at the Enterprise level with Active Directory and work well in project and process driven and regulated environments.
• Ability to review data retention processes, sever hardening policy, GPO policy settings and aspects of network/server security including penetration and vulnerability testing and remediation.

Confidential, Atlanta, GA

Windows Systems Migration Engineer

Responsibilities:

• Network functions as needed this includes user profile creation, adds, removes, password change, permission grants/revokes.
• Assist Exchange team in defining and migration user mailboxes using E2E as a tool to migrate users during non-business hours. Also use the Exchange Management Console to manage user accounts.
• Working knowledge of Microsoft SCCM installation and configuration. This included running query and reports and deploying packages
• Perform high level troubleshooting and supports user connectivity and equipment
• Familiar with Microsoft Exchange (2003, 2007sp3, 2010) Migration of user accounts. Including client side set-up on laptops/workstation and mobile devices BlackBerry, Windows Smart Phones, iPhone and iPad.

Confidential, Atlanta, Georgia

Sr. Windows Systems Engineer

Responsibilities:

• Lead Data Center Engineer for over 500+ collocated Servers by perform migration, installation, backups, maintenance, storage configuration and support of system, software and hardware infrastructure and user support on multiple projects.
• Experience with distributed computing infrastructure (servers, networks, desktops, management) in a mixed Windows, UNIX and Novell environment with VMware and Citrix.
• Responsible for problem analysis and resolution by utilizing diagnostic and reporting tools including TSM, Netcool, Vantive, HP Performance Center, SMS, IBM Director 5.20 and BMC Discovery tools.
• Managed, installed and configured Avaya IP Phones System including Racking the Control Unit, Install the Combination Card into the Control Unit, install the System SD Card for the OS configuration and Patch down the NIC Cable once the OS configuration is completed.
• Perform PCI compliance scan for all networks vulnerabilities and submit to stakeholder.
• Ability to review critique and approve business, architect, SOX and operational documentation.
• Managed Exchange Mail-Box Users via Exchange Management Console.
• Engineered IBM Director 5.20 into Confidential footprint as a single point of control for all IBM hardware that worked in tandem with other 3rd party monitoring tools.
• Perform all aspect of server build on a Windows Server 2000/2003 and 2008. Including Physical and VMware Virtual Server migration.
• Application packaging using Admin Studios and Install Shield and deployment tool such as SMS, Altiris RDP and Windows Deployment Service.
• Provide support for all networking protocols and connectivity issues related to the deployment of Windows Servers in the environment. Including SQL/DB2 database back server configuration (HA)
• Worked with AIX team to upgrade/deploy new Service Pack and Technology Levels (TL).
• Perform Citrix Presentation server deployment and migrations. Also, support and installed application in MetaFrame.
• Knowledge of Wintel Intel/AMD based servers from HP, Dell and IBM including rack mounted and blade server.
• Responsible for configuring and supporting the DR environment using Tivoli Disaster Recovery Management and Netbackup to restore company data locally and across the WAN and SAN.
• Create Roaming User Profile between Windows 2000 and Windows Server 2003 to Windows Server 2008
• Microsoft Enterprise Project Management to obtain effective implementation of best practices to execute my project on time, on budget and with high quality results using MS Project 2007 and MS Web Access 2007
• Performed (HA) Clustering on the most mission critical application in Confidential to promote 99.95% up-time across all financial servers
• Performed OPSWare and Matrix42 deployment into Confidential environment to perform policy enforcement, patch management, application deployment and compliance reporting across the enterprise.
• Performed onsite survey for all hardware, software and systems to be migrated to VMware 3.x and 4.x. Also, preformed the migration from the physical to virtual environment.

Confidential, Atlanta, GA

Sr. Network Administrator

Responsibilities:

• Remotely QA over 400+ servers install McAfee Epolicy Orchestra, SNA, SQL 2003/2003, VERITAS NetBackup Client, and ensure all services are active and functioning preparedly. Ensure all remote clients are configured correctly.
• Remotely configured all Lexmark proprietary MarkNet print servers. Standardize and Build Windows Server 2000/2003 printer servers to operate over 1200+ Lexmark printers, platform and teller devices.
• Prepared all user accounts ensuring all permissions are set, passwords reset, provision tombstone and verify user containers in AD. Modify platform and server INI files ensuring the functionality of all scripts and bank proprietary software.
• Liaison between roll-out managers and network operation also operate as technical management and team leader. Verify switch and router configuration. Stabilize network connection locally and remotely.
• Application deployment using LDM and BigFix. Manage and maintain software and documentation within the source code. Setup and administer an existing CAT Lab for application testing and deployment. In a team environment develop and execute a quality assurance test plan and procedures for packaged application.
• Provide advanced level support for technical and branch/non-branch employees.
• Enterprise application deployment using LDM and BigFix and Zenworks with some knowledge of Wise Studios and Install Shield (MSI packaging product)
• Active Directory Services Administrator/Novell Service Administrator (4.90 sp1) and some Knowledge of Microsoft Visual Basic or other Windows scripting languages.
• Strong user competence in Microsoft Office and knowledge of testing and staging to include development and execution of test plans and procedures.
• Technical writing for the proper use and installation of application to support field engineers and end-users also cross train on several application, hardware and software platform while working in a mixed Novell/Windows environment.
• Knowledge of imaging using Symantec Ghost for test and QA all packaged application before deployment and perform all duties as a team leader.

Confidential, Atlanta, Georgia

Desktop-Client Analyst / Consultant

Responsibilities:

• Provide technology solutions related to our corporate data communication network including LAN, VLAN, WAN, Active Directory, Exchange Servers, SMS, Cluster Server, VPN and Windows 2000/2003 Servers and Performed XP migration for Confidential and Cox Enterprises from a Win2K environment.
• Identify and resolve network hardware and software related failures and issues also, collaborates with Management and Team in the development, updates and provide recommendation of network strategies
• Ghosting company standard OS onto Dell GXS260/270, Latitude C600\610\640, L400\D600 and Toshiba M3500 using Symantec Ghost and File and Settings Transfer Wizard and maintained network connectivity to all end-users, Performing LAN cable patching
• Performing LAN cable patching and analyzes, identifies, and resolves network operational issues related to data communication while assisting in user move/relocations
• Downloading and installing company preparatory software to assigned users and use remote connection to network or user workstation using VPN or Terminal Server Client Software Crystal Report, Adobe Acrobat 6.0 Professional, Cisco VPN, Crystal Reports, Extensity, FTP Client, Monarch, MS Office Visio Professional 2003, MS Photo Editor, MS Project 2002/2003

Confidential, Atlanta, Georgia

Sr. Network Operations Technician

Responsibilities:

• As a Network Operations Technician I was required to provide Network Surveillance/Monitoring in a (7X24X365) operation using NMS applications like: Net-Cool, What's-up Gold and Max-View Plus.
• Act as a technical escalation point in a NOC environment for all technical support staff regarding all infrastructure issues. These issues include providing support of backbone, internet service, network service and routing-related issues ensuring the timely resolution of all outages and customer related issues by tracking trouble tickets opened by the NOC and providing guidance.
• Assist in developing and procedural documentation on networking equipment for NOC personnel.
• Project Management, Budgeting and Time Management also tracking and reporting of relevant system performance metrics and outages to ensure network and business continuity through network load
• Assist with the re-engineering of the network application upgrades monitoring and maintenance of real time surveillance of network operation and applications like using Satellite Network tool provided by our Israel parent company
• Monitored environmental and power systems at the facilities and maintained network infrastructure by performing disaster recovery and tape backup
• Performed IP addressing assist in configuring Microsoft servers with DNS, DHCP, RAS, WINS, FTP and VPN and maintained network for optimum distribution and load
• Supervised contractors and permanent technicians and interfaced with call center and senior management real time analysis of all network alarms and other Internet Technology includes SMTP, POP3, FTP, SLIP, TELNET,TCP/IP, SNA, ISDN, and some VOIP
• Monitor Carrier Technology such as POTS, VSAT, X.25, Lucent OC12, ISDN, DS1 some knowledge of Oracle, SNMP, UNIX, Solaris, CATV (video), and SONET and monitor backbone providers UUNET and Level 3
• Used Lucent Ethernet Switches to support our local switch and WAN routing in our stack array.
• Provided a 99.95% network up-time and provided 3rd level technical support for all call center personnel while maintaining top notch customer service