Systems Administrator Iii Resume
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Springfield, VA
SUMMARY
- Detail - oriented professional with over 14 years of experience in information technology and telecommunications
- Demonstrated proficiency in maintaining operating systems and networks, and developing solutions in alignment with enterprise objectives
- Excellent troubleshooting skills for both hardware and software platforms
- Active Top Secret/SCI Security Clearance (with Counterintelligence Polygraph)
CORE COMPETENCIES
- Application Administration
- Problem Resolution
- Technical Support
- Virtualization
- Fault Isolation
- Technical Writing
- TCP/IP
- Customer Service
- Cryptography
TECHNICAL SKILLS
Platforms: Windows 7/8.1/10, Windows Server 2008/2012, Mac OS
Applications: VMware, Citrix XenApp, FileZilla, MS Office Suite, Visio, Symantec GhostActive Directory
Networking: PCoIP, routers, switches, C2S patching, DNS servers
PROFESSIONAL EXPERIENCE
Systems Administrator III
Confidential, Springfield, VA
Responsibilities:
- Build and manage user accounts via Active Directory for geospatial intelligence customers
- Provide VMware vSphere Client virtual desktop infrastructure configuration management
- Install/deploy Windows system images for HP Z800/820 high-end workstations and 1U rackmount servers, resulting in significant cost and time savings
- Configure and manage Teradici PCoIP Zero Client portal devices
- Update firmware for Dell PowerEdge blade servers, increasing equipment security and stability
Senior Technical Support Analyst
Confidential, Washington, D.C.
Responsibilities:
- Provided Oracle Database Administrator support; update user account passwords, unlock user accounts and review Trace Logs
- Analyzed captured data from four remote red switch nodes using Joint Worldwide Intelligence Communications System (JWICS) servers running Virtual Network Computing viewer and Confidential applications; configure Confidential software to archive capture data to Microsoft SQL tables for management review
Systems Analyst III
Confidential, Washington, D.C.
Responsibilities:
- Evaluated SNMPc network application software for Cisco and Juniper switch statuses; reported WAN and T-1 outages to the network architecture and WAN maintenance shops
- Developed circuit outage response standard operating procedures and created detailed circuit network topology diagrams via Microsoft Visio, resulting in faster fault isolation and restoration times
Network Technician
Confidential
Responsibilities:
- Monitored and maintained Raytheon secure switching units, providing multilevel secure voice and conference calls up to the TS/SCI level to over 1,000 subscribers including the Joint Chiefs of Staff and the Secretary of Defense
- Keyed and programmed various encryption devices, including KIV-7Ms and KIV-19Ms, ensuring that Defense Information System Agency (DISA) circuits were secured end-to-end
- Installed and tested Linux-based Enhanced Command Console workstations for the National Military Command Center (NMCC)