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Systems Administrator Iii Resume

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Springfield, VA

SUMMARY

  • Detail - oriented professional with over 14 years of experience in information technology and telecommunications
  • Demonstrated proficiency in maintaining operating systems and networks, and developing solutions in alignment with enterprise objectives
  • Excellent troubleshooting skills for both hardware and software platforms
  • Active Top Secret/SCI Security Clearance (with Counterintelligence Polygraph)

CORE COMPETENCIES

  • Application Administration
  • Problem Resolution
  • Technical Support
  • Virtualization
  • Fault Isolation
  • Technical Writing
  • TCP/IP
  • Customer Service
  • Cryptography

TECHNICAL SKILLS

Platforms: Windows 7/8.1/10, Windows Server 2008/2012, Mac OS

Applications: VMware, Citrix XenApp, FileZilla, MS Office Suite, Visio, Symantec GhostActive Directory

Networking: PCoIP, routers, switches, C2S patching, DNS servers

PROFESSIONAL EXPERIENCE

Systems Administrator III

Confidential, Springfield, VA

Responsibilities:

  • Build and manage user accounts via Active Directory for geospatial intelligence customers
  • Provide VMware vSphere Client virtual desktop infrastructure configuration management
  • Install/deploy Windows system images for HP Z800/820 high-end workstations and 1U rackmount servers, resulting in significant cost and time savings
  • Configure and manage Teradici PCoIP Zero Client portal devices
  • Update firmware for Dell PowerEdge blade servers, increasing equipment security and stability

Senior Technical Support Analyst

Confidential, Washington, D.C.

Responsibilities:

  • Provided Oracle Database Administrator support; update user account passwords, unlock user accounts and review Trace Logs
  • Analyzed captured data from four remote red switch nodes using Joint Worldwide Intelligence Communications System (JWICS) servers running Virtual Network Computing viewer and Confidential applications; configure Confidential software to archive capture data to Microsoft SQL tables for management review

Systems Analyst III

Confidential, Washington, D.C.

Responsibilities:

  • Evaluated SNMPc network application software for Cisco and Juniper switch statuses; reported WAN and T-1 outages to the network architecture and WAN maintenance shops
  • Developed circuit outage response standard operating procedures and created detailed circuit network topology diagrams via Microsoft Visio, resulting in faster fault isolation and restoration times

Network Technician

Confidential

Responsibilities:

  • Monitored and maintained Raytheon secure switching units, providing multilevel secure voice and conference calls up to the TS/SCI level to over 1,000 subscribers including the Joint Chiefs of Staff and the Secretary of Defense
  • Keyed and programmed various encryption devices, including KIV-7Ms and KIV-19Ms, ensuring that Defense Information System Agency (DISA) circuits were secured end-to-end
  • Installed and tested Linux-based Enhanced Command Console workstations for the National Military Command Center (NMCC)

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