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Unified Communication Voice Engineer Resume

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Carson, Ca

SUMMARY

  • Perform site surveys and mission upgrade of Force Protection FMV equipment in support of an ongoing operation.
  • Installation of new software and hardware components related to radio communications.
  • Cisco Switch configuration to include: VLAN Trunking, Spanning Tree and port security.
  • TACLANE configuration (KG - 175D, KG-250) installation and configuration to the network.
  • Confidential PTP600 radio installation and configuration for software versions 8 and 9, including AES and FIPS configuration options.
  • Perform setup, configuration, and troubleshooting of workstations, Cisco Switches and routers and other type of peripheral equipment and software.
  • LAN/WAN installation and maintenance for both classified and unclassified networks.
  • ASA firewall, Instrument detection System and Security System monitor internal and external.
  • Testing and monitoring security configurations for protecting all network server and configuration.
  • LAN/WAN installation and maintenance for both classified and unclassified networks
  • Support and troubleshoot C5ISR PSS,FMV, PGSS,PSDS2, PTDS,UAV,RAID TOWER, NGREPv3,VBRICK to disseminate video feedback to CENTRIX black core network.

TECHNICAL SKILLS

Hardware/Software/Network Experience: Networks & Protocols Frame Relay, Fast and Gigabit Ethernet, TCP/IP, OSPF, Layer 2 Protocols,VPN, VLAN, NAT, PPP, BGP, EIGRP, RIP v2, OSPF, VOIP, MPLS, MPBGP

Operating Systems: CISCO IOS, SQL, Windows XP, Windows NT/20003/2007 server, MAC OS,Windows 2003/2007 Enterprise server, Linux Red Hat 8.0, TAC/ACS

Hardware: HP-SAN and NAS Storage, Compaq /HP Servers, BlueCoat, HP, Dell-Poweredge,Routers/Catalyst, Confidential Cluster servers, HP/Compaq, RIPRNET/SIPR TACLANECISCO ASA-5505, Cisco Pix Firewall 501, Cisco 6509 VSS VSL.

Software: Visual Basic and WMI scripting, Retina scan & GFI Languard, Microsoft IIS, Microsoft Exchange 2003/2007, Remedy, Cisco Secure, ACS4.2, CCM, Microsoft Office Sharepoint 3.0, Backup-Exec Software, Visio2007, WSUS & SMS server, Tumbleweed MMS Relay, VMWARE Infrastructure, CRL LDAP server, CUCM5.0, KIWI tools, SOLARWINDS, SNMPV3, COS/QOS traffic management, ACS4.2,CiscoWorks, Cisco CUCM8.5, H323, MGCP, SIP. Solar Winds, SNMP

PROFESSIONAL EXPERIENCE

Confidential

Unified Communication Voice Engineer

Responsibilities:

  • Responsible for managing, maintaining, and troubleshooting cisco unified communication system, unity connection,UCCX, CER, UCS and C240 Virtual Systems, UCCE, CVP, CUSP, ESXI and Vsphere application.
  • Monitor system capacities and provide detailed statistics regarding network performance as well as internal/external VOIP system
  • Managing and supporting the e911 system on cisco CER servers.
  • Experience with PRI and SIP trunks.
  • Experience in LAN/WAN/VoIP projects and supporting LAN/WAN/VoIP networks.
  • Responsible for managing Cisco routers, switches, access points, and voice gateways.

Confidential

Network Administrator

Responsibilities:

  • Worked in the Data Lan / Wan shop configuring, troubleshooting Routers/Switches.
  • Provided support to over 2000 users on the Camp Leatherneck network.
  • Worked with U.S. Army and U.S. Marine NIPR, SIPR, CENTRIX and Black Core.
  • Remotely managed remote users in accessing Lan/Wan on any network issue to support the mission
  • Managed and monitor CUCM 7.0 Call Manager to support Cisco Ip phone at Site.
  • Managed Cisco Secure TacAcs to those who have access routers and switches.
  • Answer phone calls thru out the day to help customers with issues before having to elevate and dispatch techs.
  • Worked with web based Remedy System and Solar Winds.
  • Supported 455 Wing Command staff directly for any issues with PC systems
  • Dispatched techs for any issues that could not be supported by the Help Desk
  • Worked directly with Disa for any security issues with Army and Marine issues that support our mission.
  • Troubleshoot Lan/Wan network connectivity issues layer 2 and 3.
  • Installed and configured routers and switches requested by clients.

Confidential

Network Engineer

Responsibilities:

  • Serve as a Network Engineer in support of the C5ISR Full Motion Video (FMV) upgrade initiative in Afghanistan.
  • Perform a wide range of activities to include site survey and network installations as it relates to the interoperability and dissemination of FMV across the NIPR, SIPR and CENTRIX networks in support of force protection and persistent surveillance sensor systems and PSDS2 monitoring in the theater.
  • Provide technical support for the US Army Project Manager Night Vision Reconnaissance Surveillance Target Acquisition Base Expeditionary Targeting Surveillance System ( i.e. Raid Tower, PGSS, PTDS, PGTS, SGS, Confidential MICROWAVE RADIO, PSDS2, NGREP v3, VBRICK)
  • Involved and participated in an in-depth defense program in replacing Cisco devices with an advance Cisco equipment here in the Theater.
  • Conduct site surveys to determine what networking hardware is required to establish network connectivity for the dissemination of FMV, RAID, PGSS, PTDS, PGST to the theater enterprise network.
  • Configuration of communication and network equipment (e.g. OSPF, EIGRP, DMVPN, BGP, MULTICAST, IGMP, MPLS, PIM-DM/SM, GRE AND AES/IPSEC ENCRYPTION.
  • Participated in the installation, upgrading, troubleshooting of Cisco devices and provide technical support to customers.
  • Maintain and manage NIPR and CENTRIX network and other video encoder for dissemination to the PSDS2 regional command center.
  • Identify height requirements to establish line of sight radio connections and installations of such equipment ( Confidential microwave radio)

Confidential

Network and Voice Administrator

Responsibilities:

  • Manage and operate Clusters of Call Manager in ISAF HQ, Eggers, NKC Kabul and participate in the future enhancement of all Voice unified Communication System in Afghanistan.
  • Involved and participated in an in-depth defense program in replacing Cisco devices with an advance Cisco equipment here in the Theater sites in Iraq.
  • Executes all systems and network functions for secure coalition network; manages all user/computer accounts through Microsoft Active Directory as well as controlling IP address distribution and switch management.
  • Administers Cisco Unified Call Manager; manages over 400 IP phones to include Cisco 7961, 7960, 7940
  • Re-structured entire base network; employed Layer 3 routing on core and distribution layer switches, re-organized VLANs for efficient throughput, implemented security features on all network switches.
  • Participated in the installation, upgrading, troubleshooting of cisco devices and provide technical support to customers. Maintain and manage RIPRNET, SIPR, NIPR and CENTRIX network in Iraq.
  • Provide network/systems administrations for Microsoft network migration of active directory.
  • General site administration of Windows 2003 Active Directory Domain, including Domain controllers, File print and application servers including Microsoft Office Sharepoint 3.0and VMWARE ESX.
  • Management of Microsoft security updates patches and Symantec Anti Virus Solutions including retina scanning and Q-Tip
  • Provide on-site technical support in troubleshooting, maintenance, operation and installations of Network DHCP, DNS, WSUS, SAV, SMS and VMSHARE ESX servers including Dell Power Edge, CISCO and Microsoft related hardware and software.

Confidential, Carson, Ca

FBCB2 Integration and Test Engineer

Responsibilities:

  • Generated and executed system software and database testing to verify Force XXI Battle Command Brigade-and-Below (FBCB2) functional simulated testing of different platforms..
  • Participated in the system integration and testing of the U.S. Army’s battlefield digitization force.
  • Participated in accomplishing tasks such as laying out networks, making frequency assignments, and specifying address/circuit assignments/procedures prior to deployment.
  • Involved in the network administration, background tasks such as the monitoring and control of network resources and configuration once operations have commenced.
  • Performed system integration testing such as an interface to a terrestrial communication system (e.g., SINCGARS and/or Enhanced Position Location Reporting System (EPLRS) radio) or to a satellite communications system for operations over long distances or rugged terrain.

Confidential, Cypress, Ca

Network/Messaging Administrator

Responsibilities:

  • Managed and maintained 45 Microsoft Exchange 5.5/2003 companywide including SMTP gateway servers, Secured Email servers, SQL Data Base servers.
  • Managed and maintained 5 tumbleweed SMTP Relay Servers that interface between the Organization and internet mail.
  • Managed and administer 4 SQL servers as a load balancer to the internet Email.
  • Performed Security patching, server upgrade on all Microsoft servers including Windows Exchange 2003, Microsoft Windows Active Directory and Microsoft Enterprise servers.
  • Provide onsite support to internal and external client companywide.
  • Duties include installation, configuring and troubleshooting of backups systems and antivirus software.
  • Review, analyze, research and provide feedback on reported performance metrics for IT Exchange development projects and enterprise IT programs and also write reports on the current infrastructure and make proposals for improvements.

Confidential

Network Engineer

Responsibilities:

  • Provide technical support to a large community of users for both hardware and software and serves as a frontline in detecting, troubleshooting and resolving applications and systems issues.
  • Managed and maintained Windows NT/2000 servers & advanced servers in a cluster environment, Microsoft exchange servers, IIS, SQL and Oracle servers and assists in network troubleshooting to isolate and diagnose common network problems.
  • Assists in the planning, installation, upgrades and configurations of network and hardware and software and components such as NT 4.0 Enterprise server, Windows 2000 active directory servers.
  • Responsible for the installation, configurations and administration of Compaq/Proliant servers, Dell servers and remote monitors.
  • Perform network support and monitoring network backups, disaster recovery using Veritas and Tivoli software.

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