System Engineer Resume New York, NY - Hire IT People

TECHNICAL SKILLS:

Languages: C#, Java, C/C++ and Knowledge of HTML and Perl

Database: MS SQL Server 2000/2005, T - SQL, Stored Procedures, MS Access

Operating Systems: Microsoft Windows 98/2000/XP/Vista/7/Server 2003, DOS, UNIX

Software: MSFT Sharepoint Server, MSFT Dynamics 3.0 CRM, MSFT Office XP/2003/2007

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

System Engineer

Responsibilities:

Constantly monitored backup jobs, internet bandwidth, and ensured Cisco Firewall, Router and Switches were working properly.
Configured Cisco Firewall to map public IPs to any of the servers for outside access.
Worked on project to help staff members work at home by customizing laptops, configuring Polycom phones and setting up Cisco VPN client and Citrix application.
Customized MS Sharepoint Server for directors’ use and provided user training on how to access it.
Constantly monitored and actively ensured the servers’ software and hardware integrity.
Configured and set up phones, voicemails and extensions, which involved using Asterisk server’s interface.
Provided Help Desk support for all users in all locations, encompassing Queens, Bronx and Manhattan.
Set up roaming profiles and Queuemetrics logins for LifeNet staff members.
Was responsible for setting up new MS Exchange email accounts and disabling them.
Proactively recommended to program directors on equipment upgrades in order to provide an optimal working environment.

Confidential, JFK, NY

Passenger Service Agent

Responsibilities:

Checked in passengers for international and domestic flights. Assisted passengers at the gates when boarding flights.
CERTIFICATION and TRAINING:
MCAD - Microsoft Certified Application Developer in Microsoft .NET development(C#)(2005)
CCNA - Currently working on certification