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Backup Support Engineer Resume

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TECHNICAL SKILLS

Operating Systems: Microsoft windows 2003\2008\2012 Active Directory, Windows 2003, 2008 Server R2, Windows Server 2012 R2, MS Hyper - V server 2008 R2, Microsoft Exchange v5-v10, MS SQL Server, Windows 7, 8 and v10, Citrix ServerVirtualization VMWare VSphere ESX\ESXi 5, 5.5 and 6.0 Server, VMware converter 5.5

Backup: Symantec veritas NetBackup 5, 6, 7 and v8, Opscenter, HP Storage Data Protector A.05.10, CommVault v5.9 - 8.0, Veritas Backup Exec 7.11- 10

Software: TWS (Maestro), Tidal Enterprise Scheduler v5.31, Cisco workload Automation v6.3 Service Now, Remedy, C-Support, Numara FootPrints 8.0, HP Operation Manager, HP Open View, NetIQ, Dameware, MS Office 95-2010, pcAnywhere, Symantec Utilities and Virus Scan, and McAfee Virus Scan, Microsoft Operation Manager, Bloomberg gateway, Macgregor XIP, ITG Broker lines, PAM, statstreet and SimpCorp, ftp, sftp, Shavlik v9.1, SCCM 2012, SCVMM 2012 sp1, System Center Operations Manager (SCOM), SRM Site Recovery Manager.

Hardware: HP DL 360, 380 G7, G8 servers, Blades BL460, 460c G7, G8, And IBM SERVERS, EMC Storage, Library, DataDomain, Brocade Switches, Blade center c7000, PDU, Avocent switch PM3010v, IBM Tape Library TS3584, DataDomain 4500, Symantec Appliance 5230, DELL EMC VMAX 950F, Dell Poweredge servers, Oracle Storage Tek SL3000, IBM X series Servers and Sun Enterprise series servers, HP ESL 9000 Tape Library, ADIC Scalar i2000 Tape Libraries, Spectra Logic 120, LTO3-LTO5, Compaq DLT/SDLT tape drives, HP DAT and DLT / SDLT tape drives, OCE 3090 printer.

PROFESSIONAL EXPERIENCE

Confidential

Backup Support Engineer

Responsibilities:

  • Member of Veritas Managed Backup Service and Commvault 2nd level support team
  • Manage, maintain and support NetBackup v7.7.3 - 8.1 and Commvault v10, 11 Master and Media Servers
  • Manage, maintain and support of Symantec Appliance 5230, 5240
  • Provide support for backup related issues such as snapshot error, client connectivity issues, Disk pool related issues, MSDP pool related issues, Storage servers, new and existing backups and restores in local and cloud environment (AWS and Azure)
  • Upgraded OpsCenter, Master Servers, Media servers and clients from v7.7.6 to v8.1
  • Upgraded Veritas Netbackup Appliances to v3.1
  • Strong knowledge of NetBackup agents including Oracle RMAN, Microsoft SQL Intelligent and Script based policy, Microsoft Exchange(DAG), NDMP, SLP, Duplication, Replication, AIR, Import jobs, VTL, Vault\Media management, Disk, Media\Tape and Cloud storage.
  • Generate and schedule customized backup reports and Alerts using OpsCenter 7.7.6 - 8.1

Confidential

Product - DataCenter Support Specialist

Responsibilities:

  • Systems administration of MS Windows includes Windows 2003 and 2016 Servers, Active Directory, LDAP, Group Policy, Windows Cluster environment, and VMWare ESXi
  • Managed user accounts using Active Directory 2008/2016 to create new domain accounts, provide controlled access to existing network shares as well as creating new ones using Hyena.
  • Setup VMware vSphere/ESXi 6 environment and upgraded existed hosts, migrated all VMs and NFS volumes to new environment from vSphere/ESXi 5.5 environment.
  • Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.
  • Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running virtual machines between hosts.
  • Deployed several VMs from Templates and customized their configurations as-needed, Created clones from existing VMs
  • Updated drivers and firmware using sphere update manager 5.5
  • Worked on VMWare conversion tools to run pre- and post-conversion tasks.
  • Lead physical to virtual migration project for the team and Converted 400 plus VMs from physical to virtual using VMware converter 5.5.
  • Monitor health and performance, troubleshoot issues, Capacity planning using vRealize Operation Manager vROps.
  • Monitor entire IT environment using HP Openview, HP Operation Manager, SiteScope, manage Incidents, Change Control with ServiceNow
  • Deploy Patches and updates on Monthly basis using Shavlik v9.1
  • Participated in regular 24x7 on-call rotations and coordinated with the offshore team for night-time scheduled activities.

Confidential, East Fishkill, NY

Systems Administrator

Responsibilities:

  • Implemented and administered the consolidation of the current environment to a virtualized environment, in order to reduce hardware costs, data center maintenance costs, and centralized management needs.
  • Supported and remedied backup-related issues of TSM, improved backup success rate.

Confidential, Ramsey, NJ

Senior Systems / Data Center Administrator

Responsibilities:

  • Provided Systems Administration and Support of Active Directory, Windows 2003 and 2008 Servers, Microsoft Exchange 2007-2010, IIS 6.0, Linux and Citrix Presentation Server 4.0.
  • Managed disaster recovery and defined backup policies. Oversaw media management, device management, and scheduling.
  • Designed, implemented and administered consolidating the current environment to a virtualized environment, in order to reduce hardware costs, data center maintenance costs, and centralized management needs.

Confidential, Princeton, NJ

Systems Engineer

Responsibilities:

  • Systems Administration and Support Active Directory, Windows 2000 and 2003 Servers, Windows NT 4 and Citrix Presentation Server 4.0
  • Manage backup using Arcserve 2000, Veritas Backup Exec v10 and Veritas Netbackup 5.1
  • Upgraded 50+ legacy Servers to IBM X Series 346, installed and configured windows 2003 Server SP1
  • Installed and Configured ESX 2.5.2 Server

Confidential 

Analysis and Design

Responsibilities:


  • Systems Administration and maintenance of Active Directory, Windows 2000 and 2003 Servers.
  • Backup and Restore using Tivoli Storage Manager v5 (TSM), HP OmniBack II v3 and Veritas Netbackup 4.5/5.0/5.1, defined backup policies, media management, device management and scheduling, managing backup of twelve hundred servers, more than 500 TB of data with SAN and over the network with HP/UX and Windows media servers.
  • quarterly Disaster Recovery drill for operating companies of Confidential & Confidential .

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