SUMMARY

• Over 10 years Information Technology Systems experience, specializing in, Intel based Netware and Windows NT/2000/2003 servers on Wide and Local Area Network systems. A hybrid, delivery focused Technology Specialist, with a passion for technology integration and support.

TECHNICAL SKILLS

HARDWARE: Compaq Proliant Severs, HP NetServers, Dell Power Edge, DAT and DLT Tape Libraries, Ethernet, Token Ring, Bay and Madge Ring Switches and Adapters, RAID and RAID Controllers, Shiva Remote Server.

SOFTWARE: MS Windows 2000 and 2003 Server, Windows NT Server 4.0, Terminal Server, Novell Netware 4.11.5.1 and 6, Citrix Metaframe XP, Citrix NFUSE, Windows 9.X and XP, Compaq Insight Manager, Enterprise Administrator, NetIQ, PCAnywhere, Microsoft Office Suite, Microtest DiscView, ArcServeIT 6.6 and 2000 for NetWare and Windows NT/2000 Server.Tivoli Storage Manager (TSM), Symantec Antivirus Corporate edition antivirus software,WebJetAdmin, Web based Management portal, BindView. GroupWise 4.1/5.2, MS Exchange, Outlook98/2000, Nescape Navigator, Internet Explorer, Boderware Firewall, SecureZone Firewall DNS Server/VirusWall, Session Wall 3. TCP/IP (DHCP), IPX/SPX, DNS. Remedy.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Snr Technical Consultant providing Active Directory (AD), Novell EDirectory Services (NDS), Windows NT/2000/2003 and Novell Netware Server support on Intel Based Compaq Proliant Hardware. Maintenance and monitoring of over 2000 Win2k/2003 Terminal and Novell Servers using Compaq Insight manager and EMS reporting tool
• Provide LAN administration of Win2K/2003 AD, WinNT domain and NDS accounts, using NetIQ DRA, Enterprise Administrator, ConsoleOne and Nwadmin.
• Build, install and configure Windows NT 4.0 and Win2k/2003 servers according to validation specifications using SOP,21 CFR Part 11,SOX and IQ / OQ .
• Experience with System Development Life Cycles (SDLC), and Work Breakdown Schedules (WBS)
• VMWare Sever Installation and configuration for server consolidation. Use Virtual Center Console for VM monitoring. Server and Farm monitoring and support.
• Windows and veritas Cluster Support - Use of Veritas Cluster Manager for cluster server monitoring.
• Citrix Server administration including configuration of dial-in accounts, user profile maintenance and applying file access permissions.Server/Farm monitoring and worldwide remote access and published apps support.
• Provide security measures, maintain patch management with PatchLink Update and manage virus definition with McAfee ePolicy Orchestrator(ePO).
• The use of Management Portal for Web based management of the Company network Infrastructure.
• Support and setup Network printers on Win2K and Novell print servers. Use of WebJetadmin, Cannon netspot, Xerox and Tektronix utilities for configuration and administration of printers.
• BrightStor Arcserve and Veritas Backup Exec installation, which includes configuration of manager and DLT Tape Libraries. Backup Job configuration and backups of all Servers. Use of Tivoli Storage Manager (TSM) and Arcserve for backups and restores.
• Provide third level support for the desktop support staff, monitoring incoming requests in Remedy and responding to each ticket promptly.
• Use of BINDVIEW report generation tool.

Confidential

Responsibilities:

• Consultant providing Windows NT 4.0, Windows 2000 and Novell Netware Server support on Compaq Proliant Hardware.
• Build, Install and configure Windows NT 4.0, 2000 and Novell servers according to validation specifications using IQ/OQ for validation. Daily monitoring of server health and available disk space using Insight Manager. Server RAID configuration.
• Novell NDS infrastructure Optimization, NDS partitioning and replica design.
• Apply firmware and support pack updates on Win2k/NT, Novell 4.11 and 5.1 servers. Install various applications on file servers according to validation specifications such as Netshield virus Scan.
• Vmware Sever Installation and configuration for server consolidation.
• Project Lead for the rollout of Novell Zenworks 2, Integration, distribution and management of desktop applications using NetWare Application Launcher (NAL).

Confidential

Systems Administrator

Responsibilities:

• Build and support local and remote Netware 4.11 and windows NT4.0 Servers.
• Provided third level support desktop support staff. Wrote and maintained technical documentation.
• Project Lead for the project to upgrade all remote office Tower HP NetServers to Rack mount Compaq proliant 6400, which included physically changing and enhancing server specifications to comply with our remote offices standards, the installation and configuration IntraNetWare 4.11 and NT4, NDS optimization and Novell/NT integration. DLT Tape drives, Microtest Discport Installation and configuration of CD Servers and Towers.
• Project Lead for the deployment of Windows 95 on the desktops to Windows NT4, Novell Application Launcher, Zenworks and GroupWise 4.1 to Exchange 5.5 and outlook98. Conversion of remote Office LANS to WANS using lease lines and Frame - Relay links.
• Hardware and software support of all servers. Network monitoring using LAN Analyzer, Netmonitor, HP OpenView, TrueView, Managewise and Hummingbird.
• Implementation of remote-access solution to enable mobile users to access the network from different locations using Pcanywhere and Shiva Dialout. Installation and configuration of dial-up ASYNC modems, ISDN terminal adapters, Shiva LandRover Servers and APC power switches.
• Arcserve 6.1 installation including, configuration of Arcserve Manager and DLT Tape drives. Backup job configuration, backups of all servers using Arserve for Netware and NT.
• Administration and management of DOCSOPEN, Switchboard and Nal accounts.
• Creation and Management of workstation, zenworks remote control policies and application objects.
• Third Level support of the desktop group, involving PC hardware and software, connectivity, printer configuration using Jetadmin and resolution of printing issues.
• Boderware Firewall Server administration using nescape and crypto card.
• GroupWise 4.1/5.2 administration, managing accounts, maintaining, restoring and rebuilding Post Office Databases. Moving user E-mail accounts to and from remote offices, dealing with GroupWise remote issues, such as logging into gateways, modem configuration etc. Administering the E-mail Gateways in all remote Offices - investigating ISDN Modem problems as well as issues with GroupWise NLMs. Exchange 5.5 administration involving creating and moving recipient accounts.