Summary of Qualifications

• Experienced in organizations that are not fully formed and matured i.e. comfortable bringing order to chaos, but knowing what order looks like and how it comes about.
• Creative and results-driven professional with a diverse background in design, development, and delivery high performance cost effective solutions.
• Adept in assessing legacy and emerging technologies to meet business objectives, while working closely with business units to present design and implementation plans.
• Seasoned Director, network/systems engineer, chief architect, team lead, and 3rd level support technician of multiple network infrastructures serving from 50-2000 end users and over 4000 devices.
• Directed numerous mergers, acquisitions, and relocations for office and infrastructure, integrations, and upgrades serving from 10-2000 local and remote employees, datacenters, including up to 4000 end nodes.
• Spearheaded an IT department from ground zero and grew to support over 600 employees. Founded privately held business with 3M in annual revenues and 25 employees
• Deep and broad experience with Windows Server 2003 / 2008 , Active Directory, DNS, DHCP, Windows Clustering.
• Skilled and experienced manager, team lead, coach, and senior technical resource inspiring junior team members.
• Hands-on experience constructing numerous system and network deployments for security, physical access barriers, structured cabling plants, datacenters, HA, DR, routing, switching, firewalls, intrusion detection, token authentication, access list, filters, logs, proxies, VPN, systems, applications, email, Internet, Vlans, and WANs.
• Experienced in highly available HA network perimeter and interior design, implementation and support
• Strategically employs standardization and deployment methodologies.
• Articulate in, departmental policies, Standard Operating Procedures SOPs , Service Level Agreements SLAs , and Documentation.
• Project manager skilled in both strategic and tactical planning as well as budgeting for large enterprise infrastructure rollouts/migrations/upgrades.
• Proficient in IT compliance for Food and Drug Administration FDA 21 CFR part11 and GxP, Securities and Exchange Commission SEC Sarbanes Oxley 404 regulations, and validation control/methodology for regulated environments.
• Articulate in quality network/system architecture design, SOPs, disaster recovery, security assessments, work processes, WAN/LAN Policies, Service Level Agreements SLA's , and Documentation.
• Versed in analyzing and composing business process, design requirements, specifications, data modeling, and business rules.
• Increased IT departmental value, visibility, and productivity by improving focus on business priorities, refining responsibilities, initiating training programs, establishing, and providing timely reporting.
• Established, contributed and managed multiple call centers supporting from 70-2000 customers in 24/7/365 critical operations.
• Dedicated, motivated, conscientious, and multi-tasking hard worker with proven ability to work independently or with a team to produce results.
• Thrives in fast paced environments demanding exceptional quality and accuracy.
• Excellent analytical and problem solving skills.

Technical Capabilities

• Software: MS Office, Visio, Outlook, Exchange 5.5, Exchange 2000, Exchange 2010, Sharepoint 2007/2010, Project, Visio, Visual Basic.Net, Visual Studio, Novell GroupWise, McAfee WebShield, Norton enterprise level Antivirus, Symantec Ghost, WordPerfect, Remedy Magic, CA Arcserve, Terminal Server, Procomm , Seagate Crystal Reports, Ultimus BPM, Stellent ECM, Attachmate Extra, Go Global, Websense, Checkpoint FW-1, Checkpoint Secure Remote VPN, Cisco Works 2000, Netview, Wireshark, HP Insight Manager, Seagate Backup Exec, Veritas Netbackup, Microsoft WSUS, Microsoft Active Directory, Microsoft ISA, Microsoft IIS, Microsoft Proxy, RSA SecurID, IBM Tivoli TSM, Symantec Enterprise Vault, Citrix Metaframe, Citrix XenServer, VMware Vsphere - Vcenter, GFI Languard, Solar Winds Netflow, Quest recovery Manager, Quest Change Auditor, Quest LiteSpeed, Dell Kace, SolarWinds Orion SAM NPM, Dell OpenManage, Crestron Fusion,
• OS: Cisco IOS, Windows 7, Windows 8.1, Windows NT, Windows XP, Windows Vista, Windows 3x, Windows 95, Windows 98, Server 2000, Server 2003, Windows Server 2008, Windows Server 2012, SBS Server, Novell 3.12, Novell 4.0, Novell 5.0, Apple iOS, VMware
• Virtual: Vmware 5.1, Citrix XenServer/XenApp 6.5
• SAN: Pillar Data, Dell Equallogic, XIOtech, EMC Clariion
• Database: DB2, MS-SQL 2005, MS-SQL 2008, MS-SQL2012, MySQL,
• Hardware: Cabletron, Nortel VPN router, Nokia VPN-1, Nokia Checkpoint FW-1, Cisco 1600 / 2900 / 3500 / 3700 / 4800 / 6500 / 7200 / SOHO series, Dell/Hewlett Packard/IBM servers and desktops, Quantum/ADIC/HP/IBM tape libraries, Fortigate VPN appliances, Enterasys A / C / S / N series, APC, iPad, iPhone, Blackberry, Intel, PC, Apple, Linksys, Sonicwall, Force 10
• Network: Frame Relay, ISDN, DSL/ADSL, HDLC, T1, NAT, IPSec, SSL, RSA, VPN, VLAN, 802.11, 802.11a/b/g, PPP, PPTP, L2TP, Radius, LDAP, TACACs, SSH, SMTP, FTP, HTTP, HTTPS, UDP, TCP, TCP/IP, IPX/SPX, FDDI, BGP, OSPF, EIGRP, IGRP, RIP, Dark Fiber, Metro-Ethernet, MPLS, Firewalls, iSCSI, Fiber Channel
• Telephony: Avaya Definity, Nortel option 11, Avaya IP office, Lucent Legend, SIP, VOIP,

Professional History

Confidential

• Mentor and lead junior staff to resolve service calls and initiatives
• Completed merger/acquisition of 200 end users and associated infrastructure.
• Assessed and reconfigured active directory group policy removing duplication, and obsolete items while streamlining processing. Establish new OU design standards for AD and implement. Design and implement DFS for file shares and critical data replication
• Install and configure new Exchange 2010 and Enterprise Vault servers for new site. Migrate 200 users from acquisition into new site.
• Numerous VMware installations and optimizations.
• Support ongoing fiber channel SAN upgrades, changes, and modifications
• Reconfiguration and implementations of Cisco GRE tunnels to support VOIP and site communications coupled with an optimized QOS policy. Support moves, add, changes of Vlans, switches, routers, firewalls. Configure Cisco ASA firewall rules, policies and VPNs.

Confidential

• Consultant for a highly technical educational environment consisting of over 3000 students and faculty, across multiple sites within the School of Management.
• Implement diverse audio/visual automation and control systems using Crestron fusion, EMS, and iPad interface
• Build and deploy virtual VMware and physical Dell windows systems
• Infrastructure Engineer for virtual/physical windows and network systems performing migrations, optimizations, and upgrades
• Script and automate Windows 7/8 and application deployment using Dell KACE and Microsoft AIK's to construct answer files as required for various hardware including desktop, laptops, and Microsoft Surface Pros
• Deploy 150 iPad interfaces with MDM profiles
• Provide research, direction, and analysis for high-availability, disaster-recovery, and operational monitoring
• Design, build, and deploy data center infrastructure connectivity and inventory solution
• Complete build out and migration for new data center
• Lead UPS, PDU, racking, cabling, and alerting installations

Confidential

• Lead Engineer for finance and hedge fund firm with a fast paced 24/7/365 environment with strong sense of urgency expecting high-quality results. Environment consisted of 4 locations, 230 employees, 600 workstations, and 200 servers.
• Standardized and condensed IP Vlans, subnets
• Design, configure, support, and maintain complex enterprise WAN/LAN data, firewall, remote access, and voice infrastructure consisting of enterprise class Enterasys N-7 layer 3 switch, Cisco 6509, Cisco 3000-7000 series switches/routers and Fortigate firewalls.
• Monitor, recommend, and implement security, Intruder detection and compliance initiatives
• Deliver solid technical and security knowledge to build and manage firewalls including VPN tunnels in a multi-tenant environment and satellite offices
• Work with multiple agency security teams evaluating requirements and provide solid technical and security knowledge, then move their circuit MPLS, DS3, T1, dark fiber, metro-ethernet traffic through secure trade floor data center LAN/WAN environment
• Support and maintain Nortel VOIP and SIP system and infrastructure
• Analysis and management of bandwidth traffic for abuse, troubleshooting, restricting rules and appropriate routing. Analyze firewall change requests for accuracy, security and feasibility
• Audited enterprise telecommunications, reducing monthly expenses in excess of 30k
• Install, deploy, support, and maintain windows server environment including services for Exchange, IIS, Sharepoint, MSMQ, etc on VMware 5.1. Environment was 90 virtual. Physical servers were HP or Dell Poweredge. Configured servers to boot from SAN using QLogic HBA's
• Completed enterprise-wide IBM TSM backup upgrade v5.5 to 6.3 and system redesign
• Performed complete DR of IBM TSM backup environment
• Migration of Pillar SAN to Dell Equallogic
• Develop and implement DR solution for utilizing SAN replication, offloading production impact, and dramatically reducing backup window
• Compose corporate IT policies including data retention, IT business continuity plan, and disaster recovery
• Root cause analysis and resolution for active directory, DNS, DHCP, and LDAP authentication
• Restore existing Microsoft SharePoint 2007 server and upgrade to 2010
• Install, upgrade, and support compliance initiatives using Symantec Enterprise Vault and Compliance Accelerator
• Project manager and technical lead for cooling chiller replacement

Confidential

• Small privately held company serving a large number of retail customers. Responsible for all aspects of Operations including IT. Hands-on for many operational functions such as accounting, HR, Procurement, etc. Responsible for all aspects of accounting, human resources, project management, sales, and marketing.
• Grew the business from 0- 3M annually in three years,
• Drafted and maintained financial budgeting and reporting.
• Managed customer relationships thru technology and personnel resources.
• Established a brand name leveraging various targeted and mass marketing.
• Designed, implemented and supported a secure network including Microsoft Server 2003, Exchange 2000, Microsoft ISA, Sharepoint services, Windows XP, Windows Vista, Cisco 800 routers and Cisco 3500XL switches, VPN, Wireless Connectivity, Norton antivirus, Lucent IP Office 500, VOIP, Go Global remote access, Symantec Backup Exec, Symantec Advanced Business Edition, and proprietary business applications.
• Constructed a secure VPN using Cisco 800 SOHO routers, Microsoft ISA for authentication, firewall, and intruder detection.
• Configure and support Microsoft WSUS for workstation and patch management

Confidential

• Medium-sized bio-pharmaceutical company with 600 users and 4000 nodes including life-critical IT systems. Hands-on system/network architect and manager responsible for all technical infrastructures including hardware, software, operating systems, voice and data networks, databases, and security.
• Directed all aspects of departmental personnel, budgeting, planning, operations, and service.
• Performed as senior technical lead, network engineer, and chief architect providing implementation and design oversight for all technologies.
• Cultivated, designed, implemented, and supported infrastructure from a 50 node flat 10mbs shared Ethernet network with 3 servers to a 100/1000mbs 4000 node enterprise-level VLAN segmented switched Ethernet and fiber backbone network with failover, DMZ and Development segment
• Designed physical wiring plant serving 4000 end points, IDF's, MDF, Datacenter, using Cat5E and Fiber backbone.
• Performed all duties for LAN/WAN consisting of 10 - Cisco 29xx, 30 - Cisco 35xx, 2 - Cisco 4xxx, 1 - Cisco 7206, Cisco SOHO series router, 6 - Cisco 1600 wireless series routers.
• Designed Internet failover connectivity using Cisco 2500 routers, BPG routing, NAT, and dual T1's
• Conducted system/network security audits and assessments to meet strict FDA requirements using logs, Wireshark, Netview, Cisco works 2000, open port scanning, audit checklists, Norton, and Websense
• Developed and constructed a secure FTP and Citrix remote access strategy utilizing Citrix published apps technology, RSA SecurID, Cisco SOHO routers at remote offices with Nortel VPN router in the MDF, and Checkpoint Firewall-1
• Built Active Directory forest, policies, Windows 2000/2003, DNS WINS DHCP services, Microsoft Exchange, Norton enterprise level antivirus, Symantec Netbackup, Websense content and email filtering
• Managed Lucent Definity phone system
• Technical lead and project manager responsible for enterprise relocation of over 500 users and entire IT infrastructure including datacenter and all end node components
• Standardize and deploy over 500 computers with Windows and Office XP
• Composed IT SOPs, diagrams, and documentation for all aspects of IT, components, disaster recovery, and end user guides
• Revolutionized business intelligence dissemination by conceiving, designing, managing, and leading the development and implementation of an ECM Stellent and Sharepoint corporate intranet
• Conduct audit and compliance for Sarbanes-Oxley, 21CFR11, GxP GLP, GMP, GAP, GCP, etc
• Aligned and integrated technology efforts with business plans, priorities, and government compliance
• Monitored short-term tactical plans ensuring integration with long-term direction and strategy
• Identified, negotiated, and managed outsourced software design, development, and deployment

Confidential

• Fortune 500 consulting company working onsite at Industrial Risk Insurance GE subsidiary an international company with 18 offices with remote data centers, and 1100 employees.
• Solely responsible for Network Engineering and Level 3 Systems Administration
• Performed the following IT duties vendor relations, cost analysis, and procurement of LAN/WAN equipment, contracts and maintenance agreements
• Configured, maintained, and monitored a frame-relay WAN consisting of 16 Cisco routers and 60 Cabletron and Cisco switches
• Upgraded the physical and network infrastructure to a full duplex FDDI backbone and 10/100mbs switched Ethernet to the desktop
• Completed the conversion from a RIP/IGRP based routing protocol to RIP/EIGRP, BGP and NAT for Internet routing, and Microsoft's DNS, DHCP, and WINS services.
• Lead the IT effort for multiple office relocations including telephone, data, voice, and cabling installation
• Installed and configured over 40 servers including applications
• Completed a nationwide upgrade to Microsoft Windows 95 consisting of over 900 employees with standard configurations and profiles
• Administered International enterprise email system
• Built Citrix solution enabling worldwide remote access to resource intensive custom business applications which entailed in-depth project leadership, resolution determination, and testing with extensive customer involvement
• Accomplished intensive merger and acquisition of client by GE corporate

Confidential

• Stationed at a joint command regional tactical command operations center serving 2000 high-level officers and support staff. Held top-secret clearance.
• Designed, implemented and staffed a customized help desk utilizing several Btrieve databases.
• Provided technical assistance and problem analysis to 2000 users performing hardware/software installation, upgrades, and problem resolution
• Developed departmental SOPs, policies, and training program
• Supervised and trained several personnel within the Network Division, in all aspects of network connectivity, software usage, problem analysis and network administration
• Performed full, differential and incremental data backups utilizing dual tape-cassette auto-changers
• LAN/WAN Administrator of Macintosh and PC ethernet network
• Monitored and maintained gateways, bridges and routers which provided external E-mail capability to remote sites
• Provided secure remote dial-in capability, constructed GCOS 8 programs, and supervised the operations of a classified Bull series 8000 triple processor mainframe WAN
• Developed automated data system departmental budgets
• Designed and implemented a 20 node Macintosh network for an area elementary school