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Tier 2 System Administrator Resume

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Cedar Rapids, IA

SUMMARY

  • Analytical, systematic, and detail - oriented professional with 17 years of experience in system administration, encompassing the operation, configuration, maintenance, and repair of complex information systems.
  • Powered with superior ability to recognize, mitigate, and resolve potential problems, as well as address needs and challenges to maintain system security and integrity in classified and non-classified environments.
  • Recognized as self-starter and hands-on team player with strong capacity to proactively learn new technologies, as well as present technical information and ideas using terminology appropriate for the intended audience.
  • Proficient with server operating systems, VMWare Virtualization, Active Directory, Remote Desktop and terminal services, along with prevalent network protocols and backups and recovery.

AREAS OF EXPERTISE

  • System Administration and Configuration
  • VM Creation and Configuration
  • Configuration Management Methodologies
  • Active Directory Design and Management
  • Virtual Machines Migration
  • Root Cause Analysis and Troubleshooting
  • Group Policy Design and Management
  • CISCO VLan Creation
  • Technology Integration and Optimization
  • Technical Project Management
  • Risk Mitigation
  • Citrix Published Application Creation

PROFESSIONAL EXPERIENCE

Confidential, Cedar Rapids, IA

TIER 2 System Administrator

Responsibilities:

  • Establish, administer, and support more than 100 VM guest OS’s in vCenter 4.5/5.1, Windows 2003/2008R2/2012R2
  • Create and maintain VMware Datacenter Clusters including configuration of HA, DRS, Storage DRS, and ESXi Host MPIO storage access
  • Render keen oversight to the entire phase of creating guest OSs, including OS upgrades, patching, and troubleshooting
  • Maintain multi-domain MSP environments, including Active Directory and Group Policy
  • Uses vSphere 4.x and 5.x to access, configure, and maintain ESXi 4.x and 5.x.
  • Uses Sysprep to generalize VM templates for future deployment
  • Uses Veeam to migrate VM’s from differing vCenter Clusters and VMware P2V to migrate physical servers to virtual

Confidential, Iowa City, IA

Network and System Administrator

Responsibilities:

  • Provided exemplary support to Windows 2003 Citrix Presentation Server 4.0, including patching, published applications, and load balancing, along with Windows Server administration comprising of DNS, DHCP, WINS, WSUS
  • Applied technical skills in managing file and print servers, NTFS permissions, Security Groups, Exchange 2007, 2 active directory domain controllers, along with VMWare ESXi 5.0 Server, MailFoundry SMTP Filter
  • Oversaw the deployment of Group Policy (Windows 2008 R2), including printers and GP Preferences
  • Ensured proper maintenance and configuration of Data and Voice VLAN’s on Cisco 3750’s and 2960 switches with Avaya POE phones

Confidential, West Burlington, IA

Network and System Administrator

Responsibilities:

  • Capitalized on industry expertise in supporting Websense Email and Surfcontrol Web Filters, along with VMWare ESX Server 3.5, Exchange 2003, Microsoft ISA server, and three active directory domain controllers with 1500 user accounts
  • Proficiently worked with Windows 2008 File server and Windows Vista desktops, including server administration, encompassing DNS, DHCP, and WINS File and Print servers
  • Maintained appropriate organization of Cisco network equipment, including 20+ 2948s, 20+ 3750 Stacks, 2 6509s, PIX 515, and VPN 3005 Concentrator that included creation of IPSEC Lan-to-Lan tunnels, 4404 Wireless Controllers, 1242/1252 Access Points, Cisco ACS 4.1 RADIUS server, VLANs, and static routes
  • Developed virtual disks and run HBAs on HP DL380 servers
  • Administered the migration of Windows 2000 domain to Windows 2003 domain on new hardware

Confidential, Keokuk, IA

System Administrator

Responsibilities:

  • Served as global NOC specialist in charge of supporting Windows 2K/2003 Server Systems for England, France, Germany, Japan, and Spain,
  • Utilized HP OpenView in system monitoring, encompassing Microsoft Exchange 2000/2003, File and Print servers, DHCP, DNS, WINS servers
  • Provided Level 2 support for more than 6000 users, 3000 nodes, 23 Exchange Servers, and 14 Active Directory Domain controllers, along with hardware consisting of IBM Blade Servers (HS20), IBM DS4300 SAN, and Compaq Proliant DL380
  • Made use of Qlogic Sansurfer tin creating Blade zoning fabric
  • Piloted the migration of Exchange mailboxes, as well as the development of AD users/groups, permissions, and group polices

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