Systems Administrator Resume
2.00/5 (Submit Your Rating)
Bloomington, IL
OBJECTIVE
- Seeking a position as a Citrix Subject Matter Expert dat will leverage my troubleshooting, support, and project deliverables to assist colleagues and customers wif successful technology implementations.
TECHNICAL SKILLS
- Windows Server 2003
- 2008
- and 2012 R2; Windows Remote Desktop Services
- Microsoft Office 2007
- 2010
- and 2013
- Microsoft Access
- SAP R/3
- MS - DOS
- Citrix XenApp
- Citrix XenDesktop
- Citrix NetScaler
- Citrix XenServer
- SQL
- Exchange Server 5.5
- Exchange Server 2003
- Microsoft Project
- Microsoft Visio
- SMS 2003
- SCCM 2007
- Wise Package Studio
PROFESSIONAL EXPERIENCE
Confidential, Bloomington, IL
Systems Administrator
Responsibilities:
- Citrix Technologies Subject Matter Expert
- Building new Citrix XenDesktop 7.7 environment for Epic Upgrade.
- Proactively decommissioned 32 Citrix servers from teh XenApp 4.5/5.0 environment.
- Actively resolve daily support issues pertaining to Citrix infrastructure at Carle Foundation Hospital.
Confidential D,ecatur, IL
IT Applications Infrastructure Manager I
Responsibilities:
- Manage a staff of 6 direct reports dat monitor and maintain Microsoft Exchange 2010 & 2013, Microsoft Lync 2013, Microsoft SharePoint 2010, Citrix XenApp, Citrix XenDesktop, Citrix NetScaler, Citrix XenMobile, and multiple key applications
- Actively submit AFE requests for maintenance and support renewals
- Actively manage resource allocation to project portfolios
Confidential
Systems Analyst III
Responsibilities:
- Citrix Technologies Subject Matter Expert
- Successfully migrated key business application to new Citrix XenApp server farm while reducing logon times.
- Proactively replaced ageing Citrix Access Gateway appliance wif High Availability NetScaler appliances.
- Eagerly implementing Citrix XenMobile POC infrastructure for Mobile Device Management and BYOD.
- Actively resolve daily support issues pertaining to printers, thin clients, and assigned applications.
Confidential
Systems Analyst II
Responsibilities:
- Successfully resolved application performance issues dat increased uptime.
- Actively resolved corrupt user profile issues and reduced helpdesk related calls by 80%.
- Willingly provided support for Citrix infrastructure and published applications.
Confidential
Systems Engineer
Responsibilities:
- Successfully led wireless email project for teh BlackBerry PDA in US and UK.
- Willingly provide support for enterprise email servers and BlackBerry Enterprise Servers.
- Eagerly administer Systems Management Server (SMS) infrastructure and Windows Image Deployment Environment
- Productively implemented wireless LAN to reduce telecommunication costs.
- Actively resolve daily support issues pertaining to printers, thin clients, and PCs.
Confidential, Peoria, IL
Systems Analyst
Responsibilities:
- Readily aided in teh preparation of computer equipment for Y2K.
- Vigorously maintained servers and user permissions for 600+ customers.
- Aggressively switched computers and peripherals from static IP addresses to DHCP.
Confidential
Systems Analyst
Responsibilities:
- Effectively maintained computer hardware and software for teh administration building and processing areas.
- Actively assisted users wif computer problems while working on teh helpdesk.
- Energetically helped wif teh network conversion from Token Ring to Ethernet.
Confidential, Decatur, IL
Sales Associate
Responsibilities:
- Eagerly assisted customers wif electrical product purchases.
- Stocked shelves and performed asset inventory.
- Cleaned and repaired lights, lamps, and ceiling fans.
- Passed forklift test and delivered pallets from loading dock to sales floor.
- Filled in as assistant manager of department.
Confidential, Decatur, IL
Sales Associate
Responsibilities:
- Actively assisted customers.
- Stocked shelves and inventoried merchandise.
- Cleaned sales floor, storage room, and kitchen area.
- Assisted wif store closure process.