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Systems Administrator Resume

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Bloomington, IL

OBJECTIVE

  • Seeking a position as a Citrix Subject Matter Expert dat will leverage my troubleshooting, support, and project deliverables to assist colleagues and customers wif successful technology implementations.

TECHNICAL SKILLS

  • Windows Server 2003
  • 2008
  • and 2012 R2; Windows Remote Desktop Services
  • Microsoft Office 2007
  • 2010
  • and 2013
  • Microsoft Access
  • SAP R/3
  • MS - DOS
  • Citrix XenApp
  • Citrix XenDesktop
  • Citrix NetScaler
  • Citrix XenServer
  • SQL
  • Exchange Server 5.5
  • Exchange Server 2003
  • Microsoft Project
  • Microsoft Visio
  • SMS 2003
  • SCCM 2007
  • Wise Package Studio

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Systems Administrator

Responsibilities:

  • Citrix Technologies Subject Matter Expert
  • Building new Citrix XenDesktop 7.7 environment for Epic Upgrade.
  • Proactively decommissioned 32 Citrix servers from teh XenApp 4.5/5.0 environment.
  • Actively resolve daily support issues pertaining to Citrix infrastructure at Carle Foundation Hospital.

Confidential D,ecatur, IL

IT Applications Infrastructure Manager I

Responsibilities:

  • Manage a staff of 6 direct reports dat monitor and maintain Microsoft Exchange 2010 & 2013, Microsoft Lync 2013, Microsoft SharePoint 2010, Citrix XenApp, Citrix XenDesktop, Citrix NetScaler, Citrix XenMobile, and multiple key applications
  • Actively submit AFE requests for maintenance and support renewals
  • Actively manage resource allocation to project portfolios

Confidential

Systems Analyst III

Responsibilities:

  • Citrix Technologies Subject Matter Expert
  • Successfully migrated key business application to new Citrix XenApp server farm while reducing logon times.
  • Proactively replaced ageing Citrix Access Gateway appliance wif High Availability NetScaler appliances.
  • Eagerly implementing Citrix XenMobile POC infrastructure for Mobile Device Management and BYOD.
  • Actively resolve daily support issues pertaining to printers, thin clients, and assigned applications.

Confidential

Systems Analyst II

Responsibilities:

  • Successfully resolved application performance issues dat increased uptime.
  • Actively resolved corrupt user profile issues and reduced helpdesk related calls by 80%.
  • Willingly provided support for Citrix infrastructure and published applications.

Confidential

Systems Engineer

Responsibilities:

  • Successfully led wireless email project for teh BlackBerry PDA in US and UK.
  • Willingly provide support for enterprise email servers and BlackBerry Enterprise Servers.
  • Eagerly administer Systems Management Server (SMS) infrastructure and Windows Image Deployment Environment
  • Productively implemented wireless LAN to reduce telecommunication costs.
  • Actively resolve daily support issues pertaining to printers, thin clients, and PCs.

Confidential, Peoria, IL

Systems Analyst

Responsibilities:

  • Readily aided in teh preparation of computer equipment for Y2K.
  • Vigorously maintained servers and user permissions for 600+ customers.
  • Aggressively switched computers and peripherals from static IP addresses to DHCP.

Confidential

Systems Analyst

Responsibilities:

  • Effectively maintained computer hardware and software for teh administration building and processing areas.
  • Actively assisted users wif computer problems while working on teh helpdesk.
  • Energetically helped wif teh network conversion from Token Ring to Ethernet.

Confidential, Decatur, IL

Sales Associate

Responsibilities:

  • Eagerly assisted customers wif electrical product purchases.
  • Stocked shelves and performed asset inventory.
  • Cleaned and repaired lights, lamps, and ceiling fans.
  • Passed forklift test and delivered pallets from loading dock to sales floor.
  • Filled in as assistant manager of department.

Confidential, Decatur, IL

Sales Associate

Responsibilities:

  • Actively assisted customers.
  • Stocked shelves and inventoried merchandise.
  • Cleaned sales floor, storage room, and kitchen area.
  • Assisted wif store closure process.

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