SUMMARY:

• I have more than 15 years of experience in the Information Technology (IT) field. My experience has spanned the spectrum from help desk technician to network administration; also from content development to network design/engineering.
• I have served as lead network/systems administrator for a small to medium sized network, e - mail systems administrator and lead help desk analyst. One of my career highlights was to be involved in the relocation, implementation, and support for the Manhattan
• I was also one of the Sr. Systems/Knowledge Base developers for a database used proprietary programs used by USPTO examiners. While serving in the capacity
• Systems Administrator/Network Engineer for the Confidential fulfilled the role as one of the principal designers of a 200 server, 20,000 user LAN.
• I possess more than 10 years of experience with systems architecture, hardware, network operating systems, and their associated protocols and numerous commercial off-the-shelf (COTS) applications
• I also continuously track the industry to acquire the knowledge required to be a results-focused and detailed-oriented IT engineer, with a commitment to professionalism that will represent the employer’s and clients best interests.
• Through proven experience, recognition has been received from management and peers for integrity, dependability, and flexibility in meeting demanding workloads on time and/or ahead of schedule and below cost.
• To effectively serve as a Sr. Network/Design Messaging Engineer for a small, medium, or enterprise network, or join a team of engineer/designers in a large enterprise environment using my extensive and experience.

TECHNICAL SKILLS:

Software: Operating Sys/Management Applications/Data Protection Applications Windows Server 2012/2008/Active Directory MS Exchange 2007, 2010, 2013 /Outlook Office 365\Windows Desktops 8/10 Symantec Backup Exec 2014\CommVault\EMC Avamar & SourceOne Virtualization Platforms Hyper-V\VMware\Azure(IAAS) Forefront Protection for Exchange \ Exchange Online Protection Trend Micro ScanMail for Exchange Enterprise Mgmt Tools (SolarWinds, SCOM, SCCM, Dell UCCS) Microsoft Office Suites ( ) Symantec Endpoint Protection Foundstone Vulnerability Assessment Symantec Corporate AntiVirus/Mail Security/Premium Spam Ironport Email Gateway yena/DameWare System Administration PROMODAG\Quest Exchange Reporting Quest Spotlight on Messaging\Message Stats BitTitan Migration Software SharePoint- /OCS/Lync/Skye for Busines Fortimail Email Appliance Veeam Backup and Replication Suite Skype for Business Sever 2015

Hardware: Server Platforms/LAN - WAN Access/Wireless /UPS Management Servers (Dell Power Edge Series, HP/ DL/ML/BL, IBM x-series ) Cisco Switches Dell, HP, Gateway Workstations Cisco VPN\Cisco Ironport APC -UPS Systems, APC InfraStruXure Manager ADIC Tape Library Network/Laser Printers/Copiers (HP, NEC, Canon, Lanier, Epson) Blackberry Wireless E-Mail (All Models) Dell Power Vault Tape Drives/NAS Appliances FoundStone Vulnerability Appliances

PROFESSIONAL EXPERIENCE:

Confidential

I.T. Consultant

Responsibilities:

• Performed mailbox/distribution list/ pst migrations from Exchange 2007/2010 to Exchange 2013/O365.
• Performed public folder migrations from Exchange 2007/2010 to Exchange 2013/2013.
• Extensive use of PowerShell scripts to migrate/manage/troubleshoot Exchange 2010/2013 environment.
• Serve as point of escalation to assist Help Desk and NOC to resolve difficult user support issues.
• Identify and resolve active directory problems affecting Exchange environment.
• Identify and resolve clustering configuration problems affecting Exchange environment.
• Identify and resolve SMTP routing issues problems affecting Exchange environment.
• Develop documentation for deliverable plans for exchange issues and recommendations.
• Respond to and resolve operational mail problems and adhere to service level agreements.
• Ensure capacity of messaging environment is at or exceeds contractual levels.
• Developed pilot lab for proof of concept that consisted of approximately 1000 mailboxes after which 10K mailboxes were migrated.
• Gathered and performed analysis for business requirements foran on-premises/cloud strategy mixed usage environment.
• Supplied technical guidance for configuration, migration and operations for over 10,000 user account environment.
• Executed automated procedures using Windows PowerShell.
• Performed migration from Exchange 2007, 2010, G Suite to Office365.
• Administered and supported Office 365 and Microsoft On Premises Exchange policies.

Confidential, Baltimore, MD

Principal Archiving Design Engineer

Responsibilities:

• As the archiving design engineer for the Social Security Administration, my responsibilities included researching, evaluating andrecommending an enterprise email\records management solution for the agency which is comprised of approximately
• 100,000 users dispersed cross over 200 locations nationwide. Upon completion of reviewing the Request For Information (RFI), I prepared a written summary of each of the 21 submitted responses from the vendors based on the findings after performing a thorough review f the proposals.
• Also as part of the project I created an architectural (physical and logical) design of the WAN topology aswell as the LAN (site) topology along with hardware and software specifications. I also was responsible for submitting the written requirements for the solution from an email archiving perspective.

Confidential

Sr. System Administrator\Engineer

Responsibilities:

• Successfully completed the migration of 4000 mailbox/distribution lists from Exchange 2003 to Exchange 2007.
• Reconfigured 60 original storage groups naming convention and implemented storage limits to meet AFI regulations.
• Installed and configured WSUS 3.0 to streamline applying of several hundred patches for unclassified/classified servers and workstations.
• CommVault Backup/Restore Administrator - Used to perform backups/restores for mailbox data.

Confidential, Bethesda, MD

Sr. Messaging/Mobile Engineer

Responsibilities:

• Designed and documented Disaster Recovery plan for the Exchange Messaging/Mobile systems to include hardware, applications and data failures.
• Planned, designed, and implemented an E-Mail Archival System (Quest) including message and retention policies.
• Defined and implemented additional SMTP/Bridgehead Server to balance inbound/outbound email load as well as to reduce single point of failure.
• Successfully migrated 5000 mailboxes along with distribution list to new EMC-SAN without the lost of a single mailbox and zero database corruption.
• Implemented Exchange Daily Status Report to report on critical aspects of the messaging/mobile environment using several Exchange monitoring and reporting application (i.e. Quest Spotlight/Exch-PROMODAG/Quest Msg Stats)

Confidential, Reston, VA

Sr. Exchange NOC/Engineer

Responsibilities:

• Manage the application of software upgrades, security patches and planned maintenance
• Responsible for communicating all messaging performance degradation to the Customer Support staff
• Develop and maintain technical documentation and project plans for Messaging environment
• Maintain strict change control of messaging infrastructure
• Measure capacity and performance trends to determine long-term needs
• Provide systems metrics, root cause analysis and proactive monitoring
• Continuously Identify areas of improvement in the server and client arena and implement improvements when approved
• Work with the Disaster Recovery Team on creating, testing and updating disaster recovery plans
• Provide other technical services as necessary for the successful completion of projects

Confidential, Washington, D. C

Sr. Systems/Design Engineer-Consultant

Responsibilities:

• Manage Windows 2000/2003 Active Directory with MS Exchange 2000/2003 for DOT/ 10,000 users across 50 states, consisting of over 200 Windows 2000 Servers, 62 Exchange Sites.
• Lead Engineer for 11 remote administrators in field offices sites.
• Mentor entry-level technician in troubleshooting and performing daily operations.
• Train mid-level engineers on timesaving technologies such as scripting and group policy.
• Maintain backup systems using ArcServe 11 and Backup Exec 9
• Blackberry Enterprise Server support for HQ and field Sites
• Troubleshoot network issues including e-mail, file/print & network protocols.
• Draft detailed documentation such as configuration management/operations guides and metrics reporting.
• Track all configuration changes to the network in compliance with change management requirements
• Perform weekly audits of network security logs.
• Team member for architect, migration and upgrade of Federal Highway Divisions AD (2000) and Exchange (2000) environment to OST'S (Office of Secretary of Transportation) 2003 AD and 2003 Exchange Forest as a Child Domain.s

Confidential, Washington, D.C

Lead Sr. Network Engineer

Responsibilities:

• Coordinates the efforts of network design and maintenance efforts of technical support personnel, drafters, technical writers, and network personnel.
• Reviews literature standards and current practices relevant to the solution assigned projects.
• Recommends corrections in technical applications and analysis.
• Evaluates vendor and developer's capabilities to provide required products or services.
• Develops and performs network modifications including; network architectural and configuration changes; network performance analyses; hardware/software enhancements to the network infrastructure.
• May provide technical consultation to the organization and work leadership to lower level employees and/or peers.

Confidential, Washington, D.C

Sr. Network Engineer/Analyst

Responsibilities:

• Analyzing complex LAN/WAN system issues, and providing remedies through planned or designed solutions; evaluating and testing software; configuring network and desktop operating systems, software, network switches, security and communications media and their associated protocols.
• Remotely assists with the installation and diagnosis of problems relating to software, hardware, patches and technical bulletins utilizing enterprise management tools including SMS, HP Openview, Dell Open Manage DOM), Compaq Insight Manager(CIM), and NetIQ AppMgr.
• Assumed the lead technical/engineer position for the installation of approximately 93 Blackberry Enterprise Servers and configuration of more than 300 Blackberry wireless e-mail handheld PDAs. This also included configuration of Exchange Server 5.5 protocols, establishing communication between mail and Blackberry servers and the Outlook mail client.
• One of the principal engineers in designing the network for the Executive Office located in Washington, D.C.

Confidential, Washington, D.C

Network Engineer/Analyst

Responsibilities:

• Installed and configured more than 100 Compaq Proliant 3000 servers for file/print (F/P) and Exchange 5.5 services in small, medium and large network environments.
• Configured F/P Servers WINS Manager Mappings, DNS, RAS and Trust Relationships. Also created several hundred-user accounts, which included managing roaming profiles, configuring home directories, and transferring data from a SCO UNIX-Server centric environment.
• Configured Exchange Servers for use with the X.400 Connector, TCP/IP MTA Stack and Directory Replication. Created and configured several hundred custom e-mail accounts and Distribution List.
• Upgraded and configured more than 80 Cisco Switches (2900XL, 2916, 2924, and 5505) with current IOS.
• Installed, configured, and maintained the following commercial-off -the shelf (COTS) applications, ARCserveIT backup and disaster recovery software/Compaq DLT 7000 Tape Drive, InoculateIT virus software, Power Chute UPS software, and Word Perfect 2000/MS Office productivity suites.
• Re-imaged and configured several hundred Dell Optiplex GX1/150 workstations while preparing them for use with the following services: DHCP, TCP/IP, Outlook e-mail client, and several other proprietary software applications (i.e. Lexis-Nexis, CDB Infotek, and WestLaw).