Network Engineer Resume Profile

Summary of Qualifications

Highly motivated, professional network engineer with excellent design, implementation, and support capabilities. Over 19 years of computer network experience ranging from network monitoring up through and including top level design, installation and support. Established a solid track record of exceeding customer and company expectations.

Professional Experience and Accomplishments

Confidential

SIP Transformation Consultant

Configured and supported turn up of Cisco Unified Border Element for customers.
SIP field trials for unsupported code and hardware platforms to allow customers into management.

Senior Network Engineer/ VoIP Delivery

Responsible for post sales design and implementation of Voice over IP and data networks.
Demonstrated a thorough understanding of Voice over IP VOIP , switched LAN, and routing protocols.
Led several high level engineers in delivering a 100 site Hosted IP Centrex solution in a 60 day time frame.
Accountable for installation, resolutions, and the training of other engineers on the issues ranging from logistical challenges to remote configurations of routers, switches and IP phones such as Aastra, Cisco, and Polycom.

Senior Network Engineer/ Internet Dedicated Access

Remote implementation of dedicated internet access circuits to customer premise. Access circuits consisted
of T1, T3, OC48, Multilink, Ethernet, and GigE circuits, requiring a thorough understanding of TCP/IP and LAN/WAN technologies. Responsibilities also included troubleshooting of layer 1 thru 3.
Experienced in network designs that encompassed implementations such as muti-homing, dual-diverse back up, failover and standard networks. This required a solid foundation in routing protocols such as BGP, OSPF, and EIGRP. An understanding of VLAN's in a switched environment was also required for this job.

Senior LAN/ WAN Engineer/ Team Lead

Team lead spearheading a group of ten engineers supporting the insulation of CompuServe's billion dollars a year corporate private networks. These networks consisting of dial, inter-nodal private links, X25, Frame-relay, and various forms of dial backup.
Achieved a comprehensive understanding on a variety of link configurations with hardware including Verilink, TA's terminal adaptors, private nodes, Stratacom nodes, Cisco routers and switches. This necessitated a detailed understanding of routing protocols EIGRP, OSPF, RIPv2, and AppleTalk. Also responsible for overseeing CompuServe CHAP Challenge Host Authentication Protocol for more than 100 thousand host names and training of engineers as CHAP changed from 16 bit to 32 bit servers.

IP Engineer II

Product lead for CompuServe's largest product roll out entitled Remote Office, which was a dial-on-demand solution. This product consisted of Cisco 1600 series routers consisting of analog dial lines and ISDN for a single line access for small office users. Charged with the set-up processes, trouble shooting, installation procedures and training for a team 18 senior engineers. Also worked hand in hand with customers to build specific access-lists to control traffic and costs, including a time based access-list.
Collaborated with a team of 18 senior engineers on top level design, install, and support. If issues persisted tasks included opening cases and working with vendors such as Cisco, Verilink, and Juniper. Would follow through with vendor until issue was resolved.

Network Control Technician

Packet level trainer of 4 shifts of 50 engineers. Relied upon to train and coach staff on products such as CompuServe, x25, intermodal links, dial back-ups, async ports and point-of-sale POS .
Participated as the over flow to all five divisions in the NOC consisting of Dial-access, Point-Of-Sale, Packet, Frame-Relay Stratacom, and IP networks. Responsibilities also included items such as monitoring systems to in-depth trouble shooting for tickets to bring about resolutions. Worked phones with both customers and field service technicians to address customer issues.

Confidential

Mechanical and electrical maintenance and repair of NCR, Ommiron, as well as Sharp cash registers.
Administered the task of cash register programming and performance.

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