System Admin Resume Profile
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Technology Summary
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Experience
Confidential
System Admin
- SCCM admin handling software packaging/deployment, OS deployments, Windows Updates, and inventory data collection/reporting
- Endpoint support including Citrix XenApp and XenDesktop VDI environment hosted on VMWare ESX
- Implemented SCCM software update process to automate update deployment to local and remote users and offices
- Utilized skills in scripting to automate repetitive tasks associated with system maintenance as well as PC deployments
- Admin for Active Directory, BlueCat based DNS/DHCP, Cisco based wireless infrastructure
- Provided 2nd and 3rd tier support serving 500 internal and 6,000 external customers
Confidential
Technical Architect
- Primary focus of PC/laptop builds to facilitate hardware lease renewal
- Tier II trouble ticket resolution through remote and on site troubleshooting.
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