System administrator Resume Profile MD - Hire IT People

OBJECTIVE

To utilize work experience and technical training to obtain a challenging position as an engineering technician, entry level network engineer/security, sr. help desk tech or sever administrator

SKILLS

Certificate of Completion CCNA, MCP, Security , Network , A
5 years management experience
MS Outlook 2007 and 2010
Microsoft Office 2003, 2007 and 2010 certified Excel, Project Management, and Word
Team building and customer service training
2 years of Sever 2008 R2 experience installing
Windows 2000, XP, Vista, and A training and completion
Technical Training Certificate Information Systems
MCTS Windows 7

WORK EXPERIENCE

Confidential

System administrator

System admin for Microsoft sever 2003 and server 2008 r2, Windows Server 2000 / 2003 administrations: Windows 2003 2008 Servers deployment configuration and troubleshooting. I was also responsible for troubleshooting Active directory, DNS and DHCP Servers. Managing HW issues -- Vendor coordination, Anti-Virus updates, MS Patch Management and Active Directory Services -- Managing Users Other Resource objects. Managing file servers MS Cluster servers and print servers.
Duties also includes Web based Remedy ticketing system, Monitoring file/print server, virtual servers and client related systems, Exchange servers 2007 and 2010 after deployment, DNS, DHCP, Active directory and Domain Controllers. And troubleshooting all server platforms
Rights include tier 4 admin, and domain admin rights for troubleshooting and configuration
Day to Day activities included but not limited to light maintenance: up dating MS exchange sever anti-virus updates and patches, VMware virtual machines updates, MPC updating, updating and restarting domain controllers across the entire US Coast Guard

Confidential

System administrator/ Desktop support

Desktop support Duties: Local user password reset, assisting users with outlook related issues retrieving old Certificates from PKI , publishing certificates to the Global address List and checking active client Installing software, resolving printer related issues, and creating local printers on the sever network printers and also resolving multiple tickets through Remedy 7.1. duties also include adding and removing users and computers from Active Directory.
Surge Tech: As a surge tech my basic duties included configuring network connections under IPV4 properties, appending DNS suffixes and joining the computer to a specific air force domain. My responsibilities also included setting up both Nipper and Sipper net machines: disconnecting and reconnecting users in various locations on base
Installing applications: Citrix web based applications, Juniper, Cisco VPN and Desktop Manger for Black berry.
My duties also included imaging desktop and Laptop computers with the latest image XP 1.8, Vista 2.4 and windows 7 3.1 consisting of the pre and post process: This also included loading user specific applications and assuring GPO's were pushed to the machines: We would reimage 50-100 devices HP and DELL pulling the image from multiple severs using PXE boot or an external hard drive to accomplish the job. I also have experience with the ghost image process using CD ROM.

Confidential

Sr. Help Desk Tech

Provided technical Helpdesk support via telephone, remotely, online and face to face.
Completed diagnostic repairs and hardware/software installs also laptop setup and configuration including VPN.
Created, assigned and resolved service requests using support application service desk and documented details based on work performed to close tickets. Also Followed up with users to ensure positive call closure
Duties also included user assistance with standard MS Office and office automation application software Microsoft office 2008
Coordinate with tier 3 Network infrastructure assisting with port activation and port security. Checking for consistency with Cat 5 and Cat 6 cables

Confidential

Work Study Student

Responsible for assisting the network administrator with updates, software installments, issuing and resetting pass codes, maintaining and repairing hardware related problems for PC's and Macintosh products
Managed three computer labs ranging from 150-200 computers with software engineering applications, window based applications, and game designing applications
Answered phones and tutored students with Microsoft Office 2003: Project Management, Excel and Word.

Confidential

Responsible for desktop support sales and service calls. I provided support to the field techs, internal and external customers with hardware and software related issues, by implementing solutions as needed.
Promoted to manager and supervised 7 employees on two shifts. My duties included productivity reports, managing work flow, and overseeing warehouse allocation
Configured and installed Windows NT 4.0, 2000, and Windows XP user end systems.

We provide IT Staff Augmentation Services!

System Administrator Resume Profile

MD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship