Summarty

A Senior level Systems Engineer with over 15 years of experience supporting High Availability systems. Proven analytical troubleshooting skills from working with a computer manufacturer and dealing with a wide variety of enterprise infrastructures. Experienced consultant with a background in Windows/Storage and application environments across a variety of industries. Focused on delivering superior customer service and turnover of information to ensure customer satisfaction.

Professional Experience

Confidential

• Storage Engineer-Systems Integration Sr. Advisor
• Storage Area Network Architect responsible for design, implementation, integration, and deployment of Enterprise class storage products within mission critical environments.
• Planning Engineer responsible for understanding customer requirements, overseeing the project, and drive evaluation and adoption of data center solutions for server and storage systems.
• Storage SAN Engineer providing the customer with the correct tools to optimize performance of the Compellent array.
• Storage Network Architect duties include documentation of the migration data with minimal downtime as well as the design for Disaster Recovery Solutions, to maximize Recovery Time and Recovery Point Objectives of the Project.
• Storage SAN Engineer generating storage and productivity reports. I have been awarded several on the spot rewards for efficiency improvement ideas which were quickly adopted. Implemented a task force to highlight inefficiencies in new procedures.
• Technical Project Manager on several 100K projects as well as managing 3rd party and independent resources.

Confidential

SAN Engineer/Storage Architect/Storage Administrator

Support the heterogeneous storage environment for a large customers of IBM. Maintained and implemented several SAN and NAS based storage systems including: IBM SVC, IBM DS, EMC VNX, Celerra. and IBM XIV. Supported these SAN's using: EMC ECC, Navisphere, IBM Storage Manager, EFCM, Brocade, McData, SVC, Cisco Fabric Manager and Device Manager. Team Focal on several Projects using Microsoft Project for hardware, software and data migrations. Architect and Designer on a 4 pedabyte SAN using DS8100, DS4800 XIV, SVC, and Brocade Directors. Team Member on a fast growing, multiple pedabyte VMWare SAN using ds5300, SVC, over 150 blade centers and Cisco Directors. Coordinate transition of several environments to the client. Train the new staff on the environment for hand-off.

Confidential

LAN/SAN/DR Engineer

Implement and manage disaster recovery plans using VMware. Setup/migrate/maintain EMC Clariion and IBM DS4800 SAN. Design an effective SAN Fabric using Brocade. Application response path implementation and monitoring using Concord Ehealth. Systems monitoring and trend analysis using HPSIM, Concord and Spectrum One Click. Installation and troubleshooting Windows 2000 2003 Server. Design and implement Active directory forest and Group Policies. Building HP, Dell and IBM servers. Project Manager on complete redesign and construction of the Data Center and disaster recovery site. Project included Systems, Storage, HVAC, Communications Cabling, Electrical Infrastructure and distribution, Server distribution for heat load and training support staff on the new Data Center equipment. Design and implement a Backup/Restore system using IBM Tivoli Storage Manager TSM 5.2 and IBM 3583 3584 tape libraries. Support SQL2000, SMS 2003, Exchange 2003, Sharepoint and Project Server.

Confidential

Software Application Support

Project lead for Windows 2000 Professional and Office XP rollout. Responsible for the position of software trainer providing training in all of the Microsoft Office 2000 and XP products. Develop Crystal Reports, views and stored procedures for departments as well as well as training users in the use of the product. Develop and evaluate courseware for classes. Class sizes range from one-on-one training up to 25 students. Student makeup was from very basic to power users.

Confidential

Internet Systems Engineer

Charged with evaluating and designing network solutions to meet the customer's requirements. Provided pre and post-sales engineering support for both Federal and Commercial account managers. Supported the Genuity product line including: VPN, Managed Hosting, Managed Security, Remote Access and bandwidth. Provided on site consultation services for clients including design, implementation and project management. One of the many projects assigned to me involved cross certification between two separate Certificate Authorities, one for certification of the management tunnels and the other for 2500 remote user certification.

Confidential

Senior Network Engineer/Network Manager

Implemented and maintained a medium sized network 550 users using Compaq, Cisco, HP, Sun, Linux and Qualstar, implementing a fully redundant network using redundant Cisco 3640, Pix Firewalls, HP 4000m switches, Cisco 2640, and Compaq servers, project lead on several network related projects, performing application and system support of 65 NT 4.0 and 2000 servers including SQL 7.0, SMS 2.0, Exchange 5.5, IIS 4.0 and TrendMicro Neat Suite. Responsibilities included administering the production web servers and load sharing hardware BigIP . Responsibilities also included managing a team of administrators to support the corporate network, managing telecommunications, reporting web server statistics, and evaluating and purchasing networking equipment for both corporate and production networks.

Confidential

Technical Instructor III

Responsibilities included technical instruction, on average, a class of sixteen engineers in the configuration and maintenance of an ATM switch including security, shaping, and QoS . The switch was a vendor specific product dealing with UNI to Port ATM MUX. This position required extensive travel across the United States as well as the setup and tear down of the class environment.

Confidential

Network Administrator Supervised five employees while also managing the day to day functions of an NT 4.0 based network, using NT Workstation, Windows 95 and Windows 98 clients. Project lead on system administration and Y2K testing on servers. Manager over several projects including a successful forklift Exchange 5.5 migration. Setup and maintained building and network security with use of badge readers, sniffers, and cameras. Worked with the following technologies: Firewalls, Routers, TCP/IP DHCP DNS NetBEUI WINS and IPX/SPX, 15 servers, logon scripts, policies, Netware Integration, Trusts. Troubleshoot SNA failures, Exchange client and server failures and Cisco Router configurations/failures, ATM, Frame Relay, and switch maintenance.

Confidential

Software Engineer Performed testing and level 2 support for OS/2 Warp networking software. Troubleshoot network and system failures in a lab environment. Installation and testing of OS/2 Warp Server, LotusGo, NSM, Lotus Notes, and Netscape in 14 different languages and document any defects found. Evaluate and repair server and printer hardware. Project lead on the design, setup, maintain, and test NT domains, servers, and print servers.

Confidential

Network Support Engineer II/Deskside Support Supported 250 users in a Multi-Domain NT 4.0/Macintosh/Unix environment. Provided support for migration of data. Performed Account Management, Server/Client Backup/Restore, Server Management and Maintenance. Assisted users in Windows NT, Win95, MS Office, Netscape Communicator and other supporting software. Performed a complete evaluation, tear down and rebuild of 11 Compaq, Hewlett Packard and Terabyte servers. Setup new PDC s, BDC s, File, Application and Print Servers. Trained technicians in the support of NT, 95, MSOffice and Backup Software. Performed break/fix on all hardware platforms.

Confidential

Technical Manager

Technical Lead for a ten person data entry team. In charge of format translation, technology evaluation, scheduling, and general system maintenance and system analysis.