Summary Statement:

• Dynamic, self-motivated professional with Expert Data and Voice Networking knowledge and experience. Ability to resolve extremely complex technical problems, multitask and troubleshoot network issues in a high-pressure environment. A Leader that inspires individuals to work toward common goals and accomplish desired results. Dedicated to customer support and consistently promoted to positions of increasing responsibility.
• EXPERIENCE SUMMARY: Network Engineer/MCSE NT 4.0 experienced in the installation, configuration, maintenance and support of Server and Workstation hardware and software. Excellent troubleshooting, migration and implementation experience. Mature organizational ability to effectively handle multiple tasks simultaneously under pressure, using my technical background and detail-oriented skills to minimize organizational stress.
• SKILLS: Operating Systems: Windows 2008 Server, Windows Vista, Windows 7, Cisco, Windows Vista beta tester, Windows 2000 and 2003 Server and Advanced Server, Exchange 5.5, 2000, 2003,IIS Server 6, Windows NT 4.0 Server and Enterprise Server, Windows NT Workstation 4.0, Windows 2000 Professional, NT Terminal Server, Citrix, SCO Unix 5.04A, Windows XP, Windows 98/95, Windows 3.11 for Workgroups, Novell NetWare 3.11-5.0, Macintosh, DOS, OS/400, Hp/Gateway/Dell blade Servers configuration and installation.
• Software: NT Server 4.0, NT SBS 4.0 4.5, Exchange 5.5, 2000 and 2003 Outlook, Office 2000 Premium, NT Terminal Server, Citrix MetaFrame 1.8, Novell 3.11 5.0, Microsoft Office, ArcServer for NT and Novell 6.5 6.6, Veritas 8-9 Act 4.0
• Networks: Windows 2000 and 2003 active directory, Windows NT 4.0 Server, NT Terminal Server, Windows NT 4.0 workstation, Windows 2000 and 2003 Server and Professional, AS/400, SCO UNIX LAN and WAN configuration. Cisco Routers 1600, 2500, 2600, 3600, Cisco Switches 1900, 2820, 2950, 4000, 6500 Cisco

EXPERIENCE:

Network Engineer/WEB SEO Specialist

Confidential

• Responsible for maintaining the operation and functionality of all CSFlournoy Inc. Data network, Video Security server, phone Network and GPS tracking network.
• Develop Android and Iphone Apps via Java script .
• Project management functions from start to finish of all I.T projects.
• Research, design and implement new technology's to CSFlounoy Inc.
• Troubleshoot and maintain PBX VOIP functionality.
• Implemented a network backup and disaster recovery strategy using a NAS devices, external hard drives and Offsite storage.
• Troubleshoot, resolve, maintain the daily operation of all server, database, routing, switching, PBX, network, desktop and printing on CSFlournoy Inc network.
• Setup and implemented and maintain a server security policy across LAN using Group Policies.
• Setup and install video surveillance cameras and video surveillance equipment and server.
• Responsible for all Search Engine Optimization and web marketing.
• Created several new websites for CSFlournoy Inc.
• Created a WEB marketing strategy that has proven to be effective across all search engines.
• Experience in Micorosft web development technologies ASP, ASPX
• Experience with HTML, CSS, JavaScript XML, Jquery, Deepzoom, Silverlight 2.0
• Designed a web marketing strategy to expose CSFLournoy Inc on Google's first page keyword search results

Network Engineer/Server Support Engineer

Confidential

• Provide Active Directory server and switch/router solutions and support for about 50 clients in the Richmond area. Install and configure data and VOIP/VPN network infrastructures. Cisco UC 500 series router installation and VOIP phone installation and troubleshooting. Install and consolidate of Windows 2003 servers. Exchange server 2003 and 2007 installations maintenance and troubleshooting. Troubleshoot and resolve WAN IP routing issues across WAN links and VPN tunnels. Built desktop and server based computers with drive arrays. Provide network infrastructure consulting with customers to provide network infrastructure redundancy. Provide network and phone cabling to new customer sites.
• Troubleshoot and resolve a verity of application and desktop issues. Implement, install and maintain site backups and disaster recovery. Implement, install and configure MFC scanning to email and users folders. Create AD group policies on client networks in-order to improve protection and security. Provide remote support to end users. Provide router and firewall troubleshooting with port forwarding to servers.
• Provide Network diagramming and documenting of new and existing sites with Visio drawings. Setup and install video surveillance cameras and video surveillance equipment. Setup, install and maintain weather warning, lighting detection system for the public safety.

IT Manager/Network Administrator/System Engineer

Confidential

Managed and administered Active Directory with group policies between two Richmond Sites. Resolving Active Directory replication problems between domain controllers DNS, WINS, NTDS, FRS. Provide solution for Wan communication between sites. Manage troubleshoot DHCP, DNS, IP, NTDS and FRS issues between sites. Setup, managed, administered configured and maintain firewalls on both sites. Setup Managed and administered remote management of Network switches, Firewalls, Domain controllers, Application servers and desktops. Installed and configured VPN L2TP with Radius server for remote access. Installed and managed and administered configured Fax server with SMTP and IIS interfaces for inter-site faxing and Email message handling. Managed and administered all users, files, printer, servers, firewalls, switches, routers and mail servers. Managed and administered POP3 and SMTP email accounts. Implemented, managed and maintained all network and voice technology into this mortgage environment. Configured and administer IIS of internal and external web sites. Ensure offsite tape storage is maintained at the proper level and backup media is properly labeled and rotated along with troubleshooting backup problems and disaster recovery planning. Continue to analyze and implement new technology solutions while maintaining and administrating both sites. All servers configured with RAID 5 drive redundancy.

Network System Engineer

Confidential

• Provide planning, design, installation, maintenance and management of the network, including LANs,
• communications with the remote branches, issue resolution, modem communication, onsite technical training and network security. Effectively communicate with internal and external clients through discussions, documentation and reporting, as well as provide network troubleshooting to isolate and diagnose common network issues. Ensure offsite tape storage is maintained at the proper level and backup media is properly labeled and rotated. Establish users, user environment, directories and security, in addition to configuring network printing rights, software on servers, PCs and peripherals for network installations. Provide technical and user training on remote access, server functionality, backup procedures and computer operations to support the business needs, in addition to developing and adhering network standards. Supply network technical support to users, along with supplying planning and technical support for installations. Recommend and perform system maintenance, upgrades and repairs both locally and remotely. Installed, upgrade, and configure network printing, directory structures, rights, security and software on file servers. Conduct quality assurance testing on all servers and systems, in addition to maintaining integrity and relevance of data in systems and network management tools. Supply all levels of network technical support by resolving technical user issues, along with upgrading network hardware and software components as required. Provide troubleshooting and maintenance of servers and peripherals. Ensured backups, restores, archives and specialized processing are completed in a timely and efficient manner, as well as interpreting project plans. Perform other duties as assigned. The technical environment consists of Microsoft Active Directory Windows 2000 server Windows NT Windows 2000, 2003 and XP operating systems Novell Heat help desk ticketing system AT T Definity switch and Lotus Notes/Domino.

Network System Engineer/ Active Directory / Migration Consultant

Confidential

Responsibilities include transitioning all Small State Agency from NT 4 domain model to Microsoft Active Directory Forest model. The transition involves building new Windows 2003 Active Directory environments along side of the existing NT4 domains. Inclusively consolidating servers and services. After carefully configuration of the core server services such as Active Directory DNS,DHCP,WINS, Routing and remote access and Exchange 2003. The new 2003 environment is now prep and ready for migration using Microsoft's Active Directory Connector and or ADM migration tools that are to be used. The new network backbone is now ready for user, computer, mail and data migrations. After successful completion of the migrations a new backup and disaster recovery plan is implemented. External servers are now started and configured for remote users such as Outlook Web Access, VPN and dial-in access. Knowledge of installing and troubleshooting Citrix XP Presentation Server and pushing published applications to the ICA clients remote monitoring and management tools are also now configured and implemented.

Confidential

Network System Eningeer/

Re-engineer company's technology infrastructure from a loosely connected environments to a centrally managed architecture. Utilized Windows 2000 and 2003 Server's with Active Directory for central single log-on and security. Windows 2000 Professional and 2003 Server Installation and configuration, hardware and software, DNS, DHCP, Active Directory, Terminal Services, Upgrades, Routing and Remote Access, VPN, Security, Website configuration, Sharing Files, Database Servers, File Servers. Routers, Firewalls, Hubs, NIC's, Cabling Hardware, Troubleshoot and repair main components and peripheral devices. Setup systems and install drives, printers, scanners. Installing, Configuring and maintenance of MS Exchange 5.5 and 2000,2003 Servers. Extensive hands-on with Cisco switches, routers, firewalls experience. Knowledge of installing and troubleshooting Citrix XP Presentation Server and pushing published applications to the ICA clients. Specific activities like working with ISP's worldwide to install new and upgrade existing circuits, implementing routing BGP fail-over, load balancing and redundancy using multiple ISP circuits and WAN GRE/IP SEC tunnels or WAN Layer PVC's . Mergers and Acquisitions Support, Planning, implementing and securing Internet networking services and application integration for new acquisitions into IPC Networking infrastructure.

Active Directory / Migration

Confidential

Active Directory / Migration Specialist responsible for administering MS Exchange 5.5 and Active Directory Administration. Responsibilities include migration methods and Red Shirt Support for users after Exchange 5.5 migrations. Perform Exchange 5.5 and 2000,2003 Second Level Support, Group Data base preparation and NT4 support. Duties include Fastlane migration project creation, Robocopy Batch File creation and XACLS Batch Files creation. Create shared mailbox and distribution list comma-delimited file and execute the NDS migration project. Execute the Robocopy Batch File, Execute the XACLS batch files and execute the Perl script to modify home directories. Modify the primary email account for users and set up shared mailbox and distribution list affiliation.

Confidential

Analyst II LAN/WAN Administrator

Analyst II LAN/WAN Administrator responsible for File Server maintenance, supporting NT Terminal Server and supporting Citrix metaframe and Winframe clients. Perform NT server clustering, Load balancing and multi homing configuration. Responsible for Active Directory file rights administration and troubleshooting and set up Storage Area Network and Network attached to Storage configuration. Configured Fiber Channel Host bus Adapters on Network Server and McData EFC Management Console for SAN. Troubleshoot backup problems across SAN environment and performed IP troubleshooting from servers out to the router levels. Responsible for IP troubleshooting extending from servers out to the router levels plus File Server OS tuning and stabilization Netware, NT and Win 2000 . Performed File Server consolidation, on-site client support plus File Server backup and off-site storage management. Provided primary support to all MS Exchange Servers and capacity planners including the OS/2 Server. Additionally supported: Attachmate Gateway including configuration , bound LU setup, and SAA/SNA gateway. Responsible for the integrity of the EWAN printer menu and mange EWAN print server and print queue configurations. Provide capacity planning and project support for SAN and submit change control requests for scheduled or emergency maintenance. Attend daily Severity One meeting and weekly Change Control meetings. Provide client problem determination and resolution and on site executive level support. Responsible for contingency planning and preparedness including computer room organizational and space management. Provide network diagnostics i.e. Sniffer and Fluke and management of NMS consoles. Troubleshoot all above from Server out to the EWAN. All servers configured with RAID 5 drive redundancy, duties also included expanding RAID 5 drive space and configuring RAID arrays. All servers configured with Nic teaming for fault tolerance. NIC teaming configuration and troubleshooting.

Confidential

Network Systems Engineer

Network Systems Engineer responsibilities included LAN installation, troubleshooting, upgrades and migrations. Perform configuration of NT SBS with IIS, Proxy, Exchange services and NT scope setup for DHCP clients. Duties include NT and Exchange administration, remote monitoring of software configuration and configuration of Internet Mail w/ Exchange and outlook for clients mail needs. Provide Exchange Mail Protocol configuration and configuration of NT Terminal Server for WAN environment and configuration for Citrix MetaFrame and WinFrame clients.Provide Y2K consulting, workstation and server troubleshooting and Novell NDS Administration duties.

Confidential

Network System Engineer

Network System Engineer responsibilities included LAN WAN installation and configuration. Server and workstations OS duties included: installations, upgrades and migrations plus multi-platform integration and Service implementation. Upgraded ICS's network from 10mb to 100mb and performed troubleshooting on both hardware and software. Provided training for users and mentor junior staff.