SUMMARY

• Highly motivated professional wif over 16 years experience on Citrix/Windows technologies, skilled in the virtualization projects

TECHNICAL SKILLS

• XenApp 6.5 / 7.6 / 7.12; XenDesktop 5.6 / 7.6 / 7.14; Web Interface; StoreFront; NetScaler; Secure Gateway; Access Gateway(CAG); SD - WAN; ShareFile; Citrix App Layering (ELM); Unidesk; XenServer; GPU pass-through; Citrix Multimedia Delivery (HDX); Streaming Application Delivery; App-V; AppDNA; Citrix Profiler; EdgeSight; VDI; VMWare View; Provisioning Server (PVS); Profile management (UPM); Folder redirection; MOF; Windows 2003/2008R2/2012R2/2016; Windows 9x/2000/XP/Vista/7/8/10; MSI Packaging; Admin Studio; Terminal Server (TS); MS Exchange 2000/2003/2007/2010; Office365; Microsoft Clustering; SMS/SCCM; VMware ESX/vSphere; Active Directory (AD); Group Policy (GPO); DNS; DHCP; DFS; MSSQL 2000/2005/2008; ISA 2000/2004/2006; IIS; WSUS/SUS; Scripting; Powershell; vbs.

PROFESSIONAL EXPERIENCE

Confidential

Citrix Consultant / SME

Responsibilities:

• Setup App Layering 4.6.
• Create OS Layer (Server 2016).
• Create Platform Layer (XenApp 7.15)
• Layer 20 business critical applications.
• Assist to define the strategy dat will help customer take full advantages of Citrix technologies.
• Assess the environment; build Architecture Diagram and RoadMap for new Citrix build.
• Build new XenApp/XenDesktop 7.14 farm (PVS 7.14; SF 3.11) and migrate users from legacy farm.
• Configure NetScaler 11 (HA, Load Balancing, Gateway and GSLB).
• Support new and old (XenApp 6.5 / XenDesktop 5.6) farms.

Confidential

Citrix Consultant / SME, MIS

Responsibilities:

• Architecture and build XenApp 7.6 farm (PVS 7.6; SF 3.5).
• NetScaler 8400 SDX configuration (Provisioning, Load Balancing and Gateway).
• Build and configure XenMobile 10 (MDM & MAM)
• Migrate the Enterprise Applications suite to new XenApp 7.6 farm.
• Support and update (HRP07) XenApp 6.5 during the project.
• Implement Citrix monitoring (EdgeSight, Director and custom powershell scripts).
• Architecture and build XenDesktop 7.6 farm (PVS 7.6; SF 3.0; NS11).
• Lead the project providing best practice knowledge of Citrix implementations.
• Migrate the Enterprise applications to new farm.
• Perform end user troubleshooting to isolate, diagnose, and resolve problems wif applications.
• Review Citrix environment (XA 6.5; XD 7.1; PVS 6.1; NS 10.5; SF 1.2) and perform the comprehensive Citrix Health Checks.
• Apply upgrades and rollup packs to Citrix infrastructure components.
• Design and build DR site (XenApp, XenDesktop, PVS, SF, NS).
• Effectively troubleshoot various latency, bottlenecks, and other performance-based issues wifin Citrix environment.
• Implement EdgeSight to monitor infrastructure and performance.
• Share critical information wif peers to ensure dat documentation and processes are current and accurate.
• Lead technology reviews of existing Citrix implementations and develop practical solutions to facilitate the organization’s strategic direction.
• Design and provide technical leadership for virtualization projects (XenApp 6.5; XenDesktop 7.1; PVS 7.1; SF 2.6).
• Leverage scripting technologies to automate build, maintenance and support tasks.

Confidential

Sr.Citrix Engineer / SME, End User Service

Responsibilities:

• Migrated PS4.5 farms to XenApp 6.5 / 7.5.
• Lead the continual improvement of Citrix environment by researching issues, suggesting improvements, and keeping abreast of the technology roadmap for upgrades.
• Implemented and configured NetScalers.
• EdgeSight alerts, reports, upgrade and configuration.
• Provided Level 3 Support on escalated issues/problems.
• Poweshell scripting to automate maintenance/routine tasks.
• App-V 5 implementation and packaging.
• Unidesk Application layering.
• Coordinating wif different application, vendor and technology teams.
• Provided expertise in XenDesktop, XenApp, PVS, server, network and storage systems required to support a virtualization infrastructure.
• Migrated the PS4.5 farms to XenApp 6.5 (2000+ users).
• Architecture, design and implementation of XenDesktops farms.
• XenServer deployments (include GPU pass-through).
• NetScalers (MPX) setup and configuration.
• Citrix Provisioning Server (PVS 6.1) implementations (XA/XD projects).
• Support XenApp / XenDesktop / VMWare View environment.
• Worked closely wif other IT groups to ensure successful transition of support for newly implemented technologies.
• Security requirements and policies for virtualization platforms.
• Developed performance monitoring and capacity analysis.
• Design virtual infrastructure to ensure scalability and the ability to expand capacity to support corporate growth.
• Develop test plans to support design requirements
• Create operational readiness documentation including runbooks and operating procedures to support virtualization operating systems.
• Powershell/batch scripting.

Confidential

Sr. Systems Engineer

Responsibilities:

• Citrix Application/Desktop Virtualization projects (Architect, Implementations and Migrations).
• Virtualization projects (VMWare/XenServer).
• Implement and configure LabTech software.
• L2/L3 support (over 50 customers).
• Systems upgrades including patch management.
• Monitoring of system utilization and application performance.
• Internal process workflow design.
• Support network infrastructures (TCP/IP, DNS, DHCP, etc.)
• Scripting (LabTech, vbs, Powershell).
• Created end user and support documentation.
• Architecting and engineering best practices, implementation and support of multiple large Citrix Server Farms, Zones, Licensing, Printing, Profile Management, Citrix Policies, Web Interfaces, Secure Gateway, PNAgent, EdgeSight.
• Maintained a business-critical Citrix enterprise environment (2000 users / 160 servers / 7 sites).
• Upgraded from PS4.5 to XenApp5.
• Strong background wif deployment of automated packages (msi) using Citrix Installation Manager for automating Windows / Citrix environment.
• Application packaging (Admin Studio).
• EdgeSight implementation.
• Scripting including VBScript, Batch, Powershell.
• Active Directory and Group Policy configuration.
• Business level conversation wif project management and application teams.
• Created platform & build documentation.
• Generated usage reports and break fix logs.
• Participated in setting strategic technology directions.
• Implemented and documented Disaster Recovery (DR).
• Scripting (Application log management, Pending files script, etc.)

Confidential

Sr. Systems Engineer, Windows Team

Responsibilities:

• Supported over 200 mission-critical Windows servers.
• Architected and deployed Citrix PS4.5 farm.
• Resolved high severity incidents following SLA requirements.
• Liaised wif customers to problem resolution.
• Resolved cluster and database incidents.
• Deployed new servers under ITIL Change Management.
• Performance and application incidents.
• Hardware incidents (DELL, HP, Sun).
• Backup incidents (Tivoli, BrightStor ARCserve).
• Network incidents (ISA, firewalls, routers and switches).
• Antivirus incidents (eTrust, McAfee).
• Participated in Virtualisation Project (HP c7000 + VMWare).
• Implemented standards, policies and procedures (SOE, ITIL).
• Trained and mentored junior team members.
• Maintained 50+ Windows servers.
• Redesigned Network Infrastructure (Windows & Unix).
• Planned and implemented Active Directory.
• Implemented DNS, DHCP, GPO, users and groups management, password’s policy.
• Maintained Exchange 2003.
• Implemented virtualization (VMWare).
• Implemented server health checks and audit activities.
• Maintained backup system (Veritas Backup Exec).
• Documentation, Business Continuity and Disaster Recovery.
• Antivirus solutions (Symantec, Trend Micro).
• Patch and update management (WSUS).
• Peripheral devices management (printers, copiers).
• Hardware issues (DELL, HP).
• Network & Firewalls (Cisco, Juniper, WatchGuard).
• Implemented Load Balancer (Radware).

Confidential

Systems / Network Administrator

Responsibilities:

• Planned and designed infrastructure; vendors and ISP contracts, deployed servers (Windows Server 2003 R2) and workstations (Windows XP) & network hardware.
• Implemented DHCP, DNS and Active Directory, Group Policy, user and group management, password’s policy.
• Implemented MS SQL 2000, Citrix MetaFrame XP server and accountant application.
• Installed, maintained and administered Exchange 2003.
• Implemented and maintained network load balancing.
• Antivirus software implemented (Symantec).
• Backup strategy (Veritas Backup).
• Maintained Windows Software Update Services (WSUS).
• Implemented and maintained Microsoft ISA Server 2006.
• Connected branch offices to main office (VPN).
• Peripheral devices management.
• Installed, maintained, troubleshot Windows/Unix servers.
• Maintained Windows desktops (98/2000/XP).
• Installed and maintained Citrix MetaFrame 1.8/XPe servers.
• Developed websites (PHP, MySQL, HTML, JavaScript).
• Responsible for design and implementation of major system upgrades and updates hardware, software, network and peripheral.
• Maintained ISA Server 2000/2004.
• Implemented Antivirus solution (Symantec).
• Handling email servers (MS Exchange 2000/2003).
• Planned, installed and maintained Windows network. Optimised system performance, installed wireless network, trained staff, documented network topology and provided technical support.
• Backed up data, implemented antivirus solutions, acquired and maintained software licensing, audited software.