Summary

Over 17 years in IT industry. Background ranges from consulting, systems administration, network administration, and information security in environments ranging from professional to large scale complex enterprise environments. Excellent verbal and written communication skills, ability to interface effectively with non technical end users technical administrators/engineers and management

Technical Skills Summary

• Network Technologies: Cisco routers, switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, VLAN, VTP, STP, SVI, Frame-relay, PPP, Access Control List ACL , Network Address Translation NAT , Port Address Translation PAT
• OS Enterprise Apps: Oracle, Citrix, Webex Conferencing, Polycom, Cisco IOS, Norton Anti-virus, ISA firewall, Proxy Server, VM Ware, Terminal Server, Active Directory, DNS, WINS, DHCP, Remote Desktop, Varonis DATAdvantage, Varonis Data Privilege, Varonis ACL Fix Tool
• Desktop Technologies: Windows 7 /Windows 98/2000/XP/VISTA, Microsoft Office Suite 2010, Share Point, Lotus Notes, Impromptu, Power Play, Camtasia, Cognos, Internet Explorer, Mozilla Firefox, Google Chrome, HP Open View Service Opera, Tree Pad Lite, Beyond Compare 3, Archibus
• Mainframe Security RACF, Rapid 7, Sophos, Websense, Veracode, Geofeedia, Hootsuite

Technologies:

Summary of Professional Experience

Confidential

Senior Engineer

• Assist developing security policies and procedures for users and user groups with shared folders access.
• Perform and execute the remediation process of file servers and file folder directories via the Varonis ACL fix tool.
• Provide backup support to the Varonis IDU server.
• Create, maintain, and update the remediation dashboard which records the remediation progress for each file server within the three main regions.
• Ramped up an offshore security team from India to perform as a backup for the duties listed above.

Confidential

Information Security Assistant

• Performs security monitoring and reporting activities related to security alerts, internal and external monitoring/scanning of the environment and reporting of items for compliance purposes.
• Monitors security intelligence services on a daily basis for early warning of events.
• Supports disaster/business recovery planning administrative activities to maintain related documents and call contact information.
• Participates in key IT Security initiatives to ensure security controls are properly addresses as assigned.
• Participates on project teams designing security specifications for new applications as assigned.
• Conduct security awareness and prevention training to all users and business areas.
• Assists with security projects and looks for opportunities to improve processes and recommend appropriate level of security controls. Documents procedures, usage, and researches problems associated with IT Security.

Confidential

• Conduct training needs assessment for all departments throughout the headquarter home office
• Make and present recommendations upon training needs analysis results for best course of training
• Research vendor resources for soft skills training
• Collaborate with onsite consultant to conduct Microsoft Office 2007 training
• Coach members of various departments on presentation skills
• Conduct refresher training with clients
• Maintain student registration for offered courses
• Confidential Conducted training needs assessment for administrative units and programs
• Developed and created course outlines and training materials based upon client's needs
• Scheduled and advertised upcoming training events
• Prepare training modules for the rollout of Microsoft Office 2007
• Create training materials and courses for the implementation of agency-wide intranet via Microsoft SharePoint
• Conduct instructor led, online, and one-on-one training of Microsoft Excel, Word, Access, Outlook, SharePoint, Blackberry hand held units, Webex, and Polycom video conferencing equipment to all clients
• Conduct refresher training with clients
• Created a student training registration database via Microsoft Access
• Conduct and record course evaluations via student surveys
• Confidential Conducted online training of the Vortal X website content management control panel
• Developed course outlines and training modules for content management system
• Conduct refresher training for recently trained users
• Confidential Created and modified real estate property content web pages via SharePoint Services technology
• Communicated with IT technicians to resolve technical issues
• Confidential Provided computer and internet safety training to staff members and children
• Researched online learning tools to implement for all types of training
• Served as Subject Matter Expert for training other staff members on internet and computer technology
• Confidential Created Oracle 11i course outline, documentation, training materials and online Computer-Based Training modules
• Conducted instructor led, one-on-one and online training of various Oracle Financials applications
• Conduct training needs assessment for customized training courses
• Maintain and updated training intranet website
• Update and revise training courses in accordance to new versioning of application as needed
• Evaluate training course surveys to modify class materials and course training
• Maintain online training registration database and training calendar.
• Confidential Provide quality client services to ensure clients a comfortable transition to new technologies
• Lead trainer for the primary Workers' Compensation underwriting application
• Conduct train-the-trainer for the primary Workers' Compensation underwriting application
• Co-lead trainer for the Microsoft applications such as Word, Outlook, Excel, PowerPoint, and Access
• Coordinate with Help Desk with training and client support for the Y2K initiative
• Participate and collaborate with implementation team for five major application rollouts
• Participate and provide feedback for User Acceptance Testing on new applications
• Coordinate and schedule specialized training for assigned business units
• Confidential Sonar operator of the 53A active sonar and SQQ 19/28 passive sonar suite
• Conduct water temperature versus water depth analysis via Expendable Bathythermograph
• Monitor and adjust sonar dome pressure
• Maintain the day-to-day operation of the 53A active sonar cooling skid
• Perform schedule checks and maintenance on various pieces of sonar equipment
• Conduct sonar grams frequency analysis and classification of various submarines