Summary of Qualifications-

Systems Administration/OS: Windows Server 2012/2008/2003 Windows OS 7/Vista/XP Active Directory/Core Services Office Professional Suite Project Management: Project Planning Risk/Change management First-rate communicator Stakeholder management rapport Excellent status reporting skills MS Project 2007/2010 Hardware Maintenance: Fiber Optics Copper cable fabrication PBX Telephone installation Languages: Spanish Experience: Confidential

Lead Technical Engineer

Provides direction to a team of Technical Support Engineers responsible for installing and troubleshooting data center equipment at healthcare installation locations for the VA.

Responsibilities Include:

• Administering clustered servers with MS Server 2012 SQL Server 2012 to include clustered storage DAS
• Manage server storage with RAID 5.
• Install and configure Hyper-V and mange virtual machines with High Availability
• Configuration of Motorola handheld devices
• Document process and system implementation
• Lead and Manage the Technical Support Engineers

Confidential

• Technical project manager for cyber security related projects at the Air Force's Combat Information Transport System CITS level. Provide operational evaluations, problem resolution, and testing for new and existing systems at the network boundary.
• Complete PMO tasks between the business departments, operational users, as well as external vendors to be used for project planning. Represent the PMO in project update meetings and apprise management of project status, issues, and risks.
• Deploy to gateways on network engineering tasks to install new hardware or site surveys for network modernization projects. Track project plans and schedules actively mitigating risk and report on project performance for multiple-million dollar projects by employing exceptional organization skills.

Confidential

Sr. Systems Administrator

• promoted Responsible for the management of resources at the OS and infrastructure level. Troubleshoot and integrate new and existing servers to provide service enhancements, application deployments and upgrades.
• Perform technical analysis and develop necessary operational system architectures, including hardware identification and internal configuration for JWICS at fixed and deployed sites to keep systems current with evolving technologies.
• Recommend software and hardware enhancements and implement new services while achieving maximum server uptime and availability.

Systems Technician/Project Coordinator

• Collect technical requirements and provide recommendations on operational viability of the Geospatial GIS system for the Digital Mapping and Recon Tool DMRT program throughout Colombia. Acquired up to 1M in equipment and coordinated distribution to country-wide location increasing interoperable collection, processing, and exploitation capabilities while enhancing the interdiction of illegal narcotics. Program supported on a 50 rotational deployment.
• Review and build project plans and provide technical advice to program management.

Confidential

Field Technician

Signature Government Solutions

• Provide support services for a 3-month systems upgrade project for DoD schools in Europe. Update IT procedures and policies to align them with organizational goals.
• Configure, upgrade troubleshoot PC and laptops and peripherals. Configure and troubleshoot complex software. Image/re-image computers utilizing government provided resources. Manage computer patches, software upgrades and OS deployments with SCCM. Confidential

Sr. Computer Systems Technologist -

• Responsible for managing the FBI, State Department personnel's unclassified and classified workstations, and telephones. Log and track requests using Remedy trouble ticket database within the required response time.
• Administer user email accounts and permissions using group policy in MS Active Directory. Create/ install software images and deploy to enterprise. Manage workstations using Altiris, SCCM, and Remote Desktop. Confidential

Systems Administrator

• Troubleshoot to isolate and diagnose common system problems document system events to ensure continuous function.
• Maintain user profiles, logins, home directory space, and file system permissions email services coordinate backups. Implement security/permissions using group policy within an Active Directory environment. Deploy manage enterprise software utilizing SCCM. Confidential

Field Service Tech/Project Lead

• Lead multiple projects for 7th Air Force to install/upgrade communication systems, provide fiber optic infrastructure and replace system hardware. Perform technical site surveys and provide senior technical knowledge and leadership to staff.
• Repair and/or replace hardware to include switches, servers, and utilities, on TBMCS-FL and JWICS systems. Install and perform fault isolation for fiber optic and copper cable infrastructure.

Confidential

OSP Assistant Manager/Project Coordinator

• Project lead for cable plant installation, repair and maintenance for base-wide fiber optic and copper network. Perform risk analysis, project planning, and provide status reporting. Engage with customers to collect requirements and maintain relationships. Excellent requirements gathering and stakeholder management made for successful project delivery.
• Allocate project assignments and report on task progress. Perform site surveys of fiber/copper for new installations testing and certifying standards. Redline and update diagrams, inventory physical plant and provide emergency restoration services.

Confidential

Computer Desktop Support

• Resolve C4I technical issues within a global Active Directory AD infrastructure. Install and configure PC hardware and software and re-image systems using Symantec Ghost.
• Project lead for several IT projects at the local organization to upgrade PC mobile systems, provide a change management database, and system Exchange migration.

Confidential

Information Systems Technician

• Supervisor for a communications/ADPE watch-team managing users on Navy C4I Integrated Ships Network Systems ISNS NIPR/SIPR.
• Operate long-haul communications media, local circuits, and crypto. Manage shipboard circuits utilizing HF, UHF, SHF, and SATCOM communications. Process incoming and outgoing messages traffic using DMS.