Technical Skills

Software's/Hardware/Technologies

Professional Experience

Confidential

Senior Systems Engineer /SCOM Administrator

• Architecture, design, implementation, administration, and support of Microsoft Systems Center Operations Manager 2007 R2 and 2012 SCOM .
• MS SCOM 2012 R2 for application, performance, log monitoring of 5000 Windows servers.
• Implementing changes/enhancements to SCOM components and creating custom Management Packs MP as needed
• Identify, research, and resolve technical problems associated to monitoring systems.
• Respond to telephone calls, email and personnel requests for technical support associated to monitoring systems. Document, track, and monitor the incident to ensure a timely resolution.
• Assists in the installation, maintenance, and general support of monitoring systems.
• Routinely review monitoring systems and services to ensure stability and security.
• Assist in interpretation of diagnostic data obtained from monitoring solutions.
• Provide escalation support to Implementation team for standard monitoring implementation.
• Provide implementation support for custom monitoring orders.
• Provide technical consultation to individual contributors and customers in areas of expertise.
• Provide Capacity, Performance and Availability reports for assigned systems.
• Define and recommend monitoring standards for fault-detection, availability, capacity and performance trending for assigned applications and services.
• Develop and distribute trend reports detailing availability, performance capacity metrics for assigned applications and services.
• Engineer methods to optimize the availability, capacity, performance and cost of assigned applications and services.
• Analyze, define, develop, test and implement monitoring standards for platforms and applications utilizing relevant scripting languages
• System Center Operation Manager -Install SCOM 2102 -Install and configure SCOM Management Packs for: Windows Server Operating systems

Confidential

Senior Systems Engineer

• Evaluated and reconfigured company's Linux/Windows Active Directory 2012/VMware setup, including designing a robust, scalable solution.
• Designed, installed, and configured Windows 2012 Active Directory, VMware ESXI, within vSphere 4 and 5 environments with Virtual Center management, Consolidated Backup, DRS, HA, DPM, vMotion and VMware Data. Deploy VMs and templates, Windows 2003, 2008, 2012 servers as well as Linux servers.
• Improved system security through setup and ongoing maintenance of Active Directory. Delivered a cohesive solution managing VMware hosts and containing all VMware servers.
• Researched, recommended and implemented network enhancements that improved system reliability and performance.
• Managed Veeam backup schedule and upgraded install 4 Veeam servers. Optimized system availability averaging 99.9 uptime and equipped company with scalable systems to support fast business growth.
• Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of cloud application.
• As an administrator managed the single sign on cloud service Okta application. Controlled the provisioning and deprovisioning of end users, and the assigning of apps.
• Managed and designed Active Directory integration with OKTA and Box cloud content management services.
• Monitored and troubleshooting message routing configurations and issues. Prepared documentation on primary areas of responsibility and solutions to problems, and regular status reports.

Confidential

VMware Engineer Contracted by United States Nuclear Regulatory Commission

• SeptDesigned, installed, and configured VMware ESX, ESXI, within VSphere 4 and 5 environments with Virtual Center.
• Built, configured and deployed VMs and templates. Completed Physical-to-Virtual P2V , Virtual-to-Virtual V2V migration of Windows 2003, 2008 and 2012, as well as Linux servers from VMware, Hyper-V and legacy hardware.
• Managed Virtualization Environment using VM Ware ESXI 5.0 3.x, VMware VSphere 4.x,Virtual Center, VI Client, P2V
• Installed, and Configured, Administration and Trouble shooting of ESX 3.x,Vspere 4.0, Virtual Center, and with VI Client Creating and Managing Virtual Machines and Templates.
• Created Clusters for High Availability HA and Distributive Resource Scheduling DRS configured Resource Pool, V Motion, Alerts, Alarms, NTP.
• Migrated Physical Servers to Virtual Server using VMware Converter P2V Converter Migrating of Virtual Machines using V Motion.
• Performed Snapshots, Cloning, Cold Migrations and Hot Migrations.
• Created Templates from VM's, deploy VM's from templates and allocate resources
• Monitored use of Virtual Machine's ESX servers CPU, Memory, Disk and Network Utilization

Confidential

Sr. System Engineer Contracted by Centers for Disease Control and Prevention

• Assisted customers with designing, deploying and configuring the suite of AppSense User Virtualization Platform including desktop, servers and applications SQL databases.
• Worked closely and Strong understanding of Enterprise Infrastructure Architectures Citrix, SQL, Windows Server, Linux, Firewall, AD, and Network .
• Worked with customers to implement these designs and provide configurations that would implement AppSense Environment Manager Policies drive and printer mapping, lockdowns, etc. based on user, device and/or connection method, as well as Environment Manager Personalization that virtualizes user settings for managed applications and allowed these to persist for the user regardless what operating system or platform they ran these applications
• Monitored and supervised the completion and implementation of technical products to ensure success and timeliness.
• Performed highly complex testing and research of software systems to enhance performance or investigate and resolve matters of significance.
• Based on discovery of the customers environment, helped to design and plan an enterprise infrastructure to support the AppSense suite that provided high-availability, disaster recovery, performance and consistency for users, whether they were on well-connected networks, remote or off-shore.

Confidential

Sr. System Administrator II Team Lead Contracted by Centers for Disease Control and Prevention

• Supported CDC datacenters and applications including SharePoint/Project
• Strong skills in Microsoft Server 2003/2008/Linux administration and demonstrated knowledge of Microsoft SharePoint environment including Central Administration, Web Front Ends WFE , Shared Service Providers SSP and other SharePoint-centric application servers and services
• Worked with Operation Application Support Team we provide diagnostic and the solutions for the integration of Microsoft SharePoint technologies, Windows 2000/2003/2008R2, and Linux this includes server setup and configuration, SharePoint planning and design, Custom site creation, configuration and Custom Workflows.
• Provided training to clients and staff in the best practices and use of applications. Met with customers to provide direction and guidance during the discovery phase through the final deployment of solutions.

Confidential

LAN administrator

• Supported in a corporate environment and Data Center with over 2000 servers resulting in 100 uptime of all voice and data connections.
• Administered multiple cisco ASA firewalls throughout LAN to ensure work integrity from external threats.
• Helped network and equipment upgrades to include IOS, CatOS image upgrades, and configuration changes.
• Duties included LAN/WAN daily operations: Router switch configurations/Access lists. Maintained router and switch configurations updated and changed configurations depending on corporate requirements and documentation.
• Supported Cisco routers and switches, and administer Network Monitoring services Responsible for network evaluations, troubleshooting a variety of network problems, and implementing various software and hardware upgrades
• Server configuration including application installations and configurations.
• Configured Cisco Switches, firewall and router configurations with ports configurations and security.
• Daily use of Active Directory to add and disable accounts.
• Entry level network troubleshooting and configuration on Load balancers to activate new network connections and troubleshoot tier 1 issues.
• Installed, configured and manage VMware servers and VCenters servers including virtualizing physical servers.
• Maintained day to day metrics on power consumption, data center capacity, A/C units, UPS and floor space resulting in the upkeep of proper power and space consumption
• Daily use of Remedy Support to track and resolve issues, change managements and projects.