WORK EXPERIENCE:

Network Engineer / Senior Field Enginner

Confidential

• Network support with clients/customers' Cisco, watchguard, firewalls, sonic wall and checkpoint needs.
• System Administrator support with Windows Server 2012R2.
• Field Tech responsibilities visiting onsite with clients to completion of their server/network needs.
• Sr. Desktop Support as needed.

Network Engineer / Desktop Analyst

Confidential

Network re-design and configuration of all Swedish Cisco hardware to comply with Providence Hospital nework standards. Installation, configuration and maintenance of layer 1, 2 and 3 network services, equipment and devices in a dynamic, fast-paced environment. Utilized network monitoring tools to diagnose network and hardware issues. Coordinated with other network engineering team members to implement and test all new equipment and procedures. Provided peer review of test configurations before implementation. Documentation of network topology. Documentation of network problems and resolution for future reference.

Owner / Technician

Confidential

Provided on-demand network and systems services to clients nationwide. Diagnosis and resolution of tens of thousands of different network and desktop issues. Communicated highly technical jargon to non-proficient end users in easy to understand terminology. Setup and management of hundreds of networks, VPNs, routers, Servers, Desktops and Wireless APs. Coordinated with clients and vendors to ensure timely and effective results. Trained non and less-than proficient end users. Provided tier 1, 2, and 3 technical support and helpdesk services.

Network Engineer

Confidential

Contract

Contract troubleshooting and fine-tuning Photozone's LAN/WAN. Project management and configuration of Cisco Access routers in adding a DS3 connection between the Corporate office and their Web Farms at Exodus. Analyzed traffic generated by Photozone's proprietary image editing software. Updated and configured GnatBox Firewall products. Researched and made recommendations for backup strategies and implementation using Veritas and NetVault backup software. Reviewed and made recommendations for various other third-party software applications

Network Engineer

Confidential

Contract

Short term contract involving Network configuration and administration of Premera's Corporate LAN. Assisted in the project management and migration from mixed Token Ring and 10Mb Ethernet to a Gigabit and 100Mb Switched environment. Project design and configuration of all routers, switches servers and workstations in the corporate test lab. Relocation of the secondary DHCP server to a more robust server and reconfigured all distribution layer routers. Project management and implementation of upgrades to the company printshop.

Network Engineer

Confidential

Network configuration and administration of all aspects of Selien's Corporate WAN including Telephony, Unified Messaging, mainframe, login, email, connectivity, hardware, software, printer and system policy issues. Configuration and management of the Clustered Exchange environment. Configuration and management of the TADIRAN PBX and Unified Messaging systems. Analysis and resolution of network bottlenecks and performance issues. Management of both sides of Point to Point WAN connections to each of our field offices. Coordinated with vendors and other groups to ensure quick and effective response to network issues beyond our control. Troubleshooting and resolution of complex desktop/network issues in an NT/AS400 environment

Sr Pc Technician/2nd Tier Desktop Analyst

Confidential

Contract

Contracted position requiring troubleshooting and resolution of complex computer desktop issues at the user level. Second Tier support troubleshooting, resolving and following all aspects of the Hospital's LAN including mainframe, login, email, connectivity, hardware, software, printer and system policy issues in a 1500 user NT/Novell environment. Help in training users and helpdesk personnel to better serve themselves by diagnosing and fixing common desktop issues over the phone. Worked closely with other team members in the rollout of approximately 1200 machines. Coordinated with all user groups and administrators in assisting with the migration from legacy systems to their new Swedish NDS forest.

NetworkAdministrator/Software Test Engineer

Confidential

Contract

Responsibilities included: Administration of the NT group's TCP/IP Core Development test networks. Configuring many custom test networks and scenarios, Layer 2, 3 and 4 compatibility testing. Troubleshooting/fixing all local network connectivity and throughput issues. Monitoring network performance using specialize tools and utilities. Configuration and testing of different Directory Service Structures, DNS, DHCP, WINS, IIS, and RAS servers. Automating test procedures and distribution processes. Writing scripts and batch files. Worked within an extremely fast-paced, competitive environment coordinating with team members to test entire suite of TCP/IP networking components. Worked with vendors to ensure testing and compatibility with Microsoft's latest networking products, as well as with older technology. Debugging and follow-up of all code breaks and bug-checks. Upgraded existing hardware to the most recently released and or Prototype technology.