Profile

Network Analyst who worked to resolve network issues, implement projects, and drive change in the environment. Coordinated with other departments and remote resources to resolve matters affecting the company. Multi-tasker with knowledge of many types of systems and software. Able to ramp up quickly and suggest process improvements to streamline operations.

Skill set

• Management: Did Project write-ups and Visio documentation of technical systems, Controlled change revision of build documentation, Managed other team members, assisted in Capital Budget planning, Vendor management, Change Management
• Networking: Switch and router installation/configuration fiber/ethernet installation TACACS VLAN configuration/design subnetting VPN Tunnel management Enterprise Wireless design, installation, and maintenance, STP HSRP BGP EIGRP WAN MPLS TCP/IP
• Cisco: Catalyst 6509, 6509E, 4510, 1900, 2900, 3550, 3560, 3560G, 3560X, 3750, 3750X, 3850, Cisco IOS, ASDM
• Systems: VMware 4.0, 5.1 Citrix 6.5 Exchange 2003, 2010 Checkpoint Gaia R77 DHCP, DNS, Group Policy, Avaya Aura, PBX, VOIP phones, System patching and updates
• Servers: Dell R510, R720, PowerEdge 1950, 2950, 2650, HP Proliant DL380 G3, G4, G7 , Compaq Proliant ML570, Dell ML6000 and TL4000 Tape Server
• Operating Systems: Windows Server 2000, 2003, 2008, 2012 Windows 95, 98, XP, Vista, 7, 8 Linux Red Hat, Mac OS X
• Software: MS Office 97-2013 , Outlook, Ghost, Norton Suite, McAfee, McAfee Enterprise, Remedy, LanDesk, Active Directory, Hyena, Thunderbird, Firefox, RealVNC, Bloomberg, Network Installs Software and Operating systems , NetAccess EMR
• Other: Basic Java Programming, Data Mining/Business Intelligence focus at Stevens, knowledge of Sarbanes-Oxley standards, Advanced Data Recovery, McAfee Endpoint Encryption

Accomplishments

• Performance Champion for Customer Focused Achievement for 2nd Quarter 2006
• Lowered failure rate of Systems at Dendrite by 5
• Saved over 300k by implementing new firewall

Professional Experience

Confidential

Network Analyst III

Worked Onsite as Managed Services at Raritan Bay Medical Center

Projects-

• Headed Network build-out of new multi-story building this included design, implementation, and remediation of closets, hardware, vlans, wireless, and IP ranges
• RBMC had two redundant firewall/web filters I suggested and implemented a new Checkpoint install which saved the customer 300k over 3 years while also adding functionality. This project consisted of design work, install, and configuration of hardware, rule base, and blades
• Instead of purchasing new thin clients to utilize new Citrix environment, my idea of a cheap RAM upgrade saved the client over 100k in new equipment costs.
• Designed and implemented new Guest Network layout and function
• Helped implement new EMC SAN into environment managed day to day activities thereafter
• Implemented MPLS for Avaya PBX upgrade
• Upgraded Edge Router on Internet circuit which saved the customer 8k a month
• Installed new Dell blade center to migrate VMware farm to new hardware this allowed us to virtualize more systems instead of buying new physical hardware
• Expanded and redesigned enterprise wireless at RBMC this allowed for better coverage

Remediations

• Facilitated in the stabilization of the existing Citrix environment contributed to creation and design of new Environment with remote and local resources
• Did project to fix issues with DHCP on existing domain controller migrated scopes and removed superscope.
• Added and planned new vlan and subnet scopes this segmented the previous flat network
• Instituted Dual-homing in switches that only had one fiber uplink
• Did project to upgrade IOS on all switches in environment
• Stabilized Exchange Server which was not replicating databases when on boarded

Duties

• Management of Data Center and Network Infrastructure did network and server remediation, optimization, patching, and upgrades to alleviate problems in the environment
• Did capital budget planning of Information Services for FY 2013
• Managed Vmware environment used tools in VMware to make the farm more efficient
• Built out new VM servers with Server 2008 R2 and 2012
• Upgraded Windows servers with current patches every month
• Instituted NTP Server and synchronized it among all domain controllers
• Worked with remote resources to troubleshoot problems affecting the network, server backups, Citrix, and applications utilized these resources to implement projects
• Worked to troubleshoot issues with healthcare applications, such as NetAccess, MAK, Pharmacy, Sunquest
• Monitored ASA traffic, as well as researched and implemented ways to reduce network traffic
• Role included doing projects with 3rd party vendors to setup proprietary servers and routers on network included racking, cabling, and setup of network interfaces
• Imaged, upgraded, and maintained hardware of servers helped to virtualize older servers
• Did a comprehensive analysis of current network resources and recommended which ones to replace
• Spearheaded initiative to get new Network Diagram done worked alongside remote resources to accomplish this
• Documented network in Visio and Excel most documentation was out of date
• Administered Active Directory
• Troubleshot Ethernet cabling with cable testers, tone locators
• Suggested new products to be implemented worked with management to plan future projects
• Did Project work that required meeting with different vendors to determine specifications and how best to implement the solution

Confidential

• Worked on project migrations of Windows XP to Windows 7
• Lead user support of post-migration issues from Windows 7 project Assigned work to other technicians
• Worked on licensing issues for scientific applications
• Activated Bloomberg software and configured for end users
• Handled issues with software and hardware, including printers
• In charge of handling Active Directory cleanup project including directing other team members on who they updated
• Deleted and modified user's accounts in a multi-domain Active Directory structure
• Suggested process improvements and assisted team with resolving issues
• Setup user's Blackberry, iPhones, and iPads as well as troubleshot any issues with them

Confidential

Desktop Support Analyst/IMAC Lead

• Employee of ASI who acted as Second-in-Command to my manager, delegating work and training new employees
• Led the implementation of rolling out new Windows 7 test equipment to users supervised other analysts to image and deploy machines
• In charge of staging area and the other employee who worked in same area
• Managed/Tracked over 500 pieces of equipment monitors/PCs in a secured area
• Spearheaded projects to integrate inventory information into 3 different electronic databases and re-image hundreds of lab computers
• Designed and wrote build process documentation, inventory request forms, and shipping/receiving log forms

Confidential

Desktop/Network Support Analyst Consultant