Work Experience:

Confidential

Security Operations Center Lead

• Responsible for the supervision of the Security Operation Center SOC Problem, Incidents and Events management groups including the planning, directing, reviewing and coordinating the efforts of technical and operations staff
• Expert utilizing the McAfee Suite SIEM technology for the analyses of security alerts generated by network hardware, system events, applications, log security data and generates reports for compliance
• Understands and implements Information Technology Infrastructure Library ITIL best practices using the Incident Management, Problem Management, Change Management, Release Management, Availability Management, Configuration Management, and Customer Relationship Management processes
• Analyze data logs and events data created by networks, databases, and applications
• In depth knowledge of products and principles in McAfee Suite, FireEye, Wildfire, Damballa, Mandiant, Palo Alto, DNS, SCADA, Sunview ChangeGear, PKI, CMDB and Crystal Reports
• Development and administration of the Sunview ChangeGear utilizing ITILv3 best practices
• Expert knowledge of risk analysis, database management, Client/Server and Web applications administration
• Is able to inspire and motivate employees, contractors and peers to meet the organization's vision, mission and goals
• Assured effective internal controls are developed and maintained to ensure the Information Security
• Ability to communicate technical information to a technical and non-technical group
• Develops and maintains problem tracking and resolution databases
• Proficient in .net application development to support problem tracking needs

Confidential

Telecommunications Specialist/LINUX Administration

• Expert level user for Global Trouble Management System TMS to open trouble tickets, update ticket status, assigning, escalate, develop and run ticketing reports/macros
• Expert report developer for executive level reporting criteria
• Expert in developing communications to deliver network metrics
• Ability to communicate technical information assisting users to quickly and efficiently resolve LAN/WAN connectivity, server, application and account issues for unclassified and classified networks to both management and technical teams
• Pays attention to details when communicating with customers on fault isolation of server and network infrastructure design anomalies to include taclanes, firewalls, and routers
• Uses network management tools in LINUX, Windows and HPUX operating systems including X.400, X.500 protocols, NIPRNET / SIPRNET
• Maintaining servers by anti-virus updates, FENS, and backups Class B3 servers evaluated XTS-400, selecting release and admittance security polices strictly enforced by the cross domain Guard, enabling users to accomplish the mission
• Skill in oral and written communication, briefing management of current network situations
• Maintains physical and logical security, protecting network from unauthorized access
• Knowledge of the principles and methods for designing, developing, and testing secure software
• Ability to identify problems determine accuracy and relevance of information use sound judgment to generate and evaluate alternatives, and to make recommendations
• Enhancing communications between organizations by enabling secure official PKI email
• Proficient in troubleshooting Windows, HPUX and LINUX server O/S, client/server application, web applications cross domain solutions and network connectivity issues
• Monetary awards for individual and group outstanding customer support
• Coordinates with end users, IP NOC, GNSC-SCO, local administrators, and local network administrators to restore application, connectivity of circuits and network infrastructure hardware/software connections

Rhodeback/2

Confidential

DVS II Network Controller II

• Network Administration specialist responsible for the classified and unclassified enclave monitoring, operating, managing, troubleshooting and restoring service to any of the components DISN DVS-II video network consisting of CISCO routers, switches firewalls, Microsoft Windows 2000 and 2003 servers, RADVision MCU's and gateways, ADTRAN ATLAS 890's and KIV7m crypto devices
• Expert knowledge configuration management and inventory
• Developed and regularly update a configuration and inventory MS Access Database of 457 pieces of DVS-II HUB, 125 pieces of DVS-II AGVOC, and 12 pieces of DVS-II Allied
• Coordination for rekeying cryptography of Criticom 7M multi-channel devices utilizing AN/CYZ-10 Data Transfer Device, Secure DTD2000 System SDS aka: KIK-20, AN/PYQ-10 Simple Key Loader SKL and KSD-64 Crypto ignition key CIK
• Coordinated shipping of classified and unclassified assets from site to suppliers
• Expert in installation and maintenance server and crypto equipment
• Expert in cable management including custom cut, installation, management, testing, troubleshooting and repairing network cables
• Network support engineer for the following systems: Cisco 1841 routers, Cisco Unified IP Phone 7900 Series, Cisco 2950, 3700, 6500 switches, Cisco ASA 5520s
• Troubleshooting of ISDN and IP networks on a daily basis
• Installed crypto devices KIV-7M and configured 120 plus channels for the KIV-7Ms loading, configuration and troubleshooting KIV-7Ms
• Equipment I have installed, configured, managed and troubleshoot includes: Adtran 890 IMUXes, Cisco 7845 servers, Cisco Meeting Place 8112 Servers, Dell Power Edge 1750 and 1850 site protectors , Radvision MCUs, Gatekeepers, Gateways, Polycom codecs, and Tandberg codecs,
• Expert in opening, managing, updating, assigning, escalating and closing TMS Remedy
• Responsible for managing, loading and destroying COMSEC material

Confidential

EDC Network Engineer I Lead

• Successfully lead the project migration of over 140 enterprise servers and over 350 enterprise web and client/server applications from one secure data center to another delivering documentation for installation and operational integration for production, test and developmental application and server environments
• Identified and mitigated Information Assurance IA vulnerabilities and risks on servers using eEye Retina, Gold Disk and Juniper/Cisco Network devices using Security Technical Implementation Guides
• Delivered expert written communication and MS Visio mapping details of device installation details to Configuration Management personnel assisting CMDB to properly document applications and servers
• Knowledge of Information security and project management principles, methods, and practices to improve security
• Understands Connection Approval Process CAP and Coordinated the Interim Authority To Connect
• Resolved user issues relating to VLAN, PVLAN, DMZ, proxy issues, DNS, local security policy settings on infrastructure devices to include firewall, routers, switches, and WAN connectivity issues
• Assisted in the Network Perimeter Defense using hardened packet
• Served as the resident technical authority DLA-Columbus EDC Team Lead for the development, design, testing and implementation of new and modified applications software
• Responsible for developing DLA premise router ACLs and Firewall policies and procedures to ensure information systems reliability to prevent and defend against unauthorized
• Conducted risk and vulnerability assessments of planned and installed hardware to identify vulnerabilities, risks, and protection needs promoting awareness of security issues among management
• Analyzed functional enterprise business applications and design network specifications for functional areas such as payroll, logistics, and contracts with attention to minor details utilized a CMDB
• Understands the CMDB process creating RFCs Requests for Change
• Managed up to 8 contractors including: conducting 90 day and annual personnel evaluations, assessing quality of staff to understand training and career development activities, review and guide individual training plans, and approval of time

Confidential

Data Systems Analyst

• Responsible for monthly, weekly, executive and ad hoc ticket reports using the Crystal Reports Design Tool 8.5 and various Microsoft Office applications including advance Power Point and Excel skills
• Managed quality assurance in technical reporting to the federal government in Columbus, OH and Washington, D.C.
• Advanced customer service skills able to maintain customer focus and connect with other technicians when needed to resolve complex enterprise level application, network and hardware issues
• Reported over 100 global UNIX 10.2 server for 800s and D220s, and UNIX 10.2 workstations for 715s based backbone components. Responsible for fault isolation and problem resolution of customer equipment related problems
• Managed workflow for 16 Level Two and Three Technicians including: conducting personnel evaluations, assessing quality of staff to understand training and career development activities, review and guide individual training plans, and approval of time sheets for consultants and associates
• Utilized Oracle, MS SQL and various related database management system DBMS tools to perform data manipulation, data mining, and complex queries required to complete management reporting
• Performed ticket and enterprise network analysis of Defense Message System data, traffic volume, and speed of service pertinent to the performance in the Regional Operations Service Center area of responsibility

Confidential

Network Administrator/Information Security Trainer

• Managed Computer and Information Security Protection programs, communication security material and equipment
• Developed and implemented for 45-computer security manager and a base-wide initial and annual training program to educate 1,434 computer users dealing with DoD and Air Force Computer Security Regulations
• Expert knowledge for the supervision, operation, and restoration of 550 multi-platform computer systems
• Responsible for the network administration of hardware and software configurations for system operations, monitoring system data flow, supervision of client-server systems, management of the computer network, and network administration
• Formally trained at resolving communication problems involving the following communications equipment, protocols and media: Windows 2000/NT, DMS Exchange servers, DNS servers, Routers, Access Control Lists, and Cisco Router
• Created a rotated daily, weekly, and monthly back up library for 3 UNIX/SQL databases to keep within the USAF disaster recovery regulations
• Developed and implementing SATE Security Awareness, Training and Education programs to ensure systems administrators, network administrators, and data users are aware of, understand, and adhere to systems security policies
• Participated in network and systems design to ensure network implementation of appropriate systems security policies unclassified systems in Aviano Air Base, Italy
• Resolved and communicated IT assistance on network faults and resolved customers outages
• Responsible for troubleshooting, fixed and/or replaced hardware and ensured 10base-T, RJ-45 and Fiber Optic continuity from the PC to the Hub/Router/Switch
• Possess strong logical knowledge of Wide Area Networks, Local Area Networks, TCP/IP, and networking activities