Accomplishments

• Over Ten years experience with the most current technologies for the 21st Century.
• Specialized knowledge in Enterprise level Migrations and Implementations.
• Excelled in and trained by multiple Fortune 500 companies.
• Systems Engineer in Windows, Linux, AIX and AS400 environments.

Professional Experience

WAN Engineer

Confidential

• Responsible for all IT infrastructure for Wayne County Public Schools to include Server and Desktop Hardware, all Switches and Routers, WAN and LAN connectivity, Firewall, Web Filter, Call Manager / Unity, Cistera Bell and Paging System, and over 2,000 Wireless devices.
• As second in command of the IT department I fulfill the role of IT manager and handle all purchases, quotes, and Infrastructure planning to include expansions and upgrades.
• Responsible for designing a new data center for Wayne County Public Schools, this includes all new equipment and construction.
• Responsible for implementing a Netapp Flexpod, which includes a Cisco UCS Blade Center, Netapp SAN, to utilize VM Ware for virtualization.
• Responsible for all IT equipment in 35 locations which includes over 22,000 users, and 14,000 devices.
• Responsible for all Wireless device management in a mixed environment Apple IOS, Android, Windows Mobile, Blackberry
• Responsible for Migration from Novell to Windows Active Directory environment.
• Responsible for cross training all IT staff on new implementations, and generalized training where needed.

Systems Engineer

Confidential

• Solely responsible for planning and migrating from 2003 to 2008 windows Domain which covered Eight locations in 3 different states.
• Solely responsible for planning and migrating from 2003 to 2010 Microsoft Exchange
• Responsible for Training the IT department in Exchange 2010, also performed training to all end users who were upgraded to newer versions of Microsoft Office
• Responsible for Citrix upkeep to include Xen virtual farm and all policies
• Responsible for the Goldsboro plants day to day IT responsibilities to include server maintenance, installation and end user support
• Assisted in planning for implementation of Share Point and Microsoft Lync
• CFS maintenance and reporting

IT Consultant

Confidential

Responsible for business development by acquiring new clients in new areas or up selling existing clients.

Monitor all in house and client devices through multiple monitoring tools.

Ensure all IT projects are being completed and provide updates to company CEO.

Keep strict secure documentation on each project, time spent, work performed, passwords etc.

Provide expert level recommendations to internal staff for in house improvements.

Train IT staff. Either weekly training on a random IT related topic, or training that the techs requested.

Handle all sales from point A - Z, Sell the product, create the quote, ensure delivery, install Said product .

Handle any tech calls that overflow due to increased workload.

Handle any tech tickets that overflow due to increased workload.

Ensure that all tech's meet a 90 accountability schedule.

Perform technical reviews and audits to ensure HIPAA compliance for both in house and our clients.

IT Director

Confidential

• Responsible for maintaining the Network
• Ensure all VoIP phones and NBX are in good working order
• Monitor emails and provide maintenance to Server's and PC's
• Provide outside Sales staff with repair, maintenance and training on Company equipment
• Create and modify all reports for executive management from the Retalix ERP system
• Maintain departmental budget, depreciation schedules and the selling of old equipment
• Implemented new technology in an effort to keep the Company up to date with all IT standards, This helped to ensure the Company stayed financially prosperous in a bad economy

Blade Interoperability Engineer

Confidential

• Extensive testing on all Blade SAN storage using Fiber and Ethernet
• Tested various hardware, software, OS combinations with every IBM blade and blade center chassis currently available
• Ensured functionality of all pre-released hardware, software and OS combinations
• Fail over and Fail back of all traffic using various switch combinations in selected I/O slots on the chassis
• Confirm that supported OS combinations install and function as intended on all pre-production equipment SLES 10 logical partition install on a VIOS primary partition is able to pass traffic using an Infiniban connection over a 24 hour period
• Project Manager Confidential Facilitated Tier III level training to all in house technicians, and also overflow support for High-speed Internet, VOIP and Cable Television customers
• Provided customer telephone support regarding unresolved issues via the standard levels-Tier I and II levels
• Handled calls from Installation and Service Technicians for issues beyond their training and/or experience
• Designed, implemented and maintained an in-house server designed to be used as a knowledgebase for the Company
• Built and maintained a server for the Company around the Red Hat 9 OS, to be used as a web portal
• Designed a system to work on Red Hat 9 allowing remote web access for utilization by all employees
• Maintain server security ensuring backups were completed as required
• Performed all updates as required
• Systems Administrator/Enterprise Solutions Manager Confidential Monitored Data Center statistics for any malfunctions, making necessary corrections in a timely fashion
• Ensured all Administrative tickets were resolved in a timely manner
• Assisted with all call center issues
• Maintained software updates and distributed new services throughout the entire AIT system
• Managed extensive hardware and software support to AIT's largest clients
• Handled all high end sales and setups including custom server builds, VOIP services, T1 and higher connectivity and VLAN setup
• Oversaw all External Web Development and External Software Design

Co-Owner/Solutions Facilitator

Confidential

• Provided software and hardware consulting, repair, installation, maintenance and hosting solutions
• Programming and Software Skills
• Windows 95, 98, ME, XP, 7, and Server 2000/ 2003 / 2008 editions
• Linux Distro's Red Hat 7.1, 8.0, 9.0, Gentoo, Vektor, SLES 9 and 10, Red Hat Enterprise RHEL 4.0, 5.0, CentOS 6.2
• IBM Specific Distro's Aix Versions 5.3, 6.1, Z/VM Z-Linux , VIOS, AS400 IBM I Series v5r2
• Qlikview reporting, SQL Reporting Services, Crystal Reports, SAP Xcelcius
• Mysql, Apache, IIS, Active Directory, VMware, SAN Storage Netapp, Lefthand, IBM, EMC
• PHP troubleshooting, Bash, Sendmail, PERL, RF devices Printers, Handhelds ..etc
• Voip setup maintenance and troubleshooting Call Manager or 3com NBX
• Microsoft Exchange 5.5, 2003, 2007, 2010, Microsoft Outlook, Lotus Notes Domino 7 , Backup Exec, Citrix
• Retalix Power Enterprise ERP Suite Power Sell, Power Warehouse ..etc. Agistats Agrisoft ERP
• Remedy, Paychex, Kronos, Spoolflex
• Baracuda Spam filter and Firewall, Trend Micro ScanMail, Sophos Corportate