Citrix / Vmware / Windows System Administrator Resume
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Port Hueneme, CA
SUMMARY
- IT professional with over 9 years of experience, including technical consulting and project management, as well as technical training, and development.
- Possess excellent communication and leadership skills, while being able to manage multiple projects or work assignments, in a time efficient manner.
PROFESSIONAL EXPERIENCE
Confidential, Port Hueneme, CA
Citrix / VMware / Windows System Administrator
Responsibilities:
- Primary duties includes Active Directory and Domain, Citrix XenApp 6.5, Presentation Server 4.5 and VMware vSphere 5.5 administration
- Responsible for implementation and deployment of Citrix XenApp 6.5 and EdgeSight 5.4
- Responsible for migrating off of Citrix Presentation Server 4.5 and Access Gateway
- Responsible for Active Directory, Group Policy, and DNS
- Responsible for Network switch management and configuration of Brocades, Cisco, and Arista’s.
- Monitor VMware host memory, CPU, and storage, troubleshoot any issues with hosts and VM’s
- Perform daily system monitoring, verifying teh integrity and availability of server resources
- Investigate and troubleshoot system/application issues
- Perform periodic on - demand system audits and vulnerability assessments, to comply with Security Technical Implementation Guides (STIG) and Information Assurance Vulnerability Management (IAVM)
- Configure and maintain HBSS/Mcfee Virus Scanner programs
- Configure services, settings, directories and shares in accordance to IA requirements
- Review systems and application logs
- Contribute and maintain system standards to comply with IA requirements
- Perform monthly server patch management using WSUS
- Repair and recover system failures
- Grant user right permissions to servers, local and NAS shares
- Create, change, and delete user accounts as requested
- Build/re-build physical and virtual 2003/2008/2012 servers to IA requirements
- Build/re-build physical and virtual Windows 7, 8, and 10
Confidential, Port Hueneme, CA
Helpdesk Support Specialist III
Responsibilities:
- Provide customer support for government civilian/contractor and military personnel world-wide (CONUS and OCONUS)
- Reset user account passwords for Portal, Unix LDAP, Oracle 10g/11g, Oracle Enterprise Manager/Inventory Manager, MXS Mainframe, and Active Directory
- Maintain enterprise trouble ticketing system
- Monitor server heartbeat using HP Management SiteScope activity system
- Perform security scans on servers using Retina, Nessus Tenable scanner
- Monitor and troubleshoot mainframe job schedules
- Perform EOM/BOM, and EOY/BOY work schedules
- Troubleshoot user mainframe printer issues
- Perform building security checks
Confidential, Ventura, CA
Student Intern
Responsibilities:
- Certification training and internship program
- Image school and client computer
- Scan client computers for virus and clean
- Setup and configure school local and network printers
- Repair school and client desktops/laptops
- Troubleshoot network issues and resolve
Confidential, Fillmore, CA
IT Specialist Contractor
Responsibilities:
- Windows Administration
- Install printers, manage wireless networks, and applications for clients
- Repair school and client desktops/laptops
- Troubleshoot network issues and resolve
Confidential, Camarillo, CA
Inventory Analyst & Customer Service Specialist
Responsibilities:
- Provided case management on service requests by clients, created, updated, and maintained teh Root Cause Database tables. Developed and implemented warehouse procedures to maintain accuracy and implemented training courses for employee excellence. Provided quarterly insurance reports and reconciled inventory variances between vendor and client