Professional Profile

I am recognized for my ability to get things done, delivering accurate and timely results in a high traffic, high pressure environment. As an Information Technology professional with a background in Financial, Healthcare, and the Judiciary, my experience spans software consulting to strategy planning. I've demonstrated expertise in IT performance optimization, improving organizational alignment, and establishing vertical and horizontal communication channels. My work experience includes successfully designing and implementing application delivery and support governance procedures.

TECHNICAL SKILLS

• SQL, PL/SQL, Unix shell script ksh, bash
• XML, IBM MQ, FTP, SMTP, POP3, HTTP/S, X12, EDIFACT
• Oracle 7, Oracle 8i, Oracle 9i, Oracle Rdb, Oracle 10, Oracle 11, SQL Server, MySQL
• Synchrony Gateway Interchange, Secured Transport, Insight/TAM, Provisioning Framework, Sentinel, XIB, CFT, CSOS, ePedigree, B2Bi, CAE, Lotus Notes, CAD, CFD
• IBM AIX, HP-UX, Sun Solaris, Windows NT/2K, CentOS, SUSE, OpenSUSE, UBUNTU, Red Hat, OpenVMS

Professional Experience

Confidential

Present Architect-Technology at Manager Level

Presently re-architecting how MFT is performed within Ally banks infrastructure via the use of Axway's Transfer CFT application for internal file transfers along with Axway's Secure Transport used for external file delivery. Utilizing Axway's Pesit protocol as the conduit of delivery / connectivity between these two applications. As Electronic File Transfer/Managed File Transfer Administrator with Ally Bank N.A. responsibilities include but not limited to the Set-up and configure of Secure Transport Interfaces, Generate x509 and PGP certificates, Map Workflow through Secure Transport, Create User Accounts and Service Accounts, Create Transfer Sites, Create Shared Folders, Create Managed File Transfer Applications in Secure Transport, Subscribe User Accounts to Applications, Create and configure Standard Router Applications using Secure Transport, Send and Receive Files using SFTP, SSH, HTTPS, and supported protocols, Tracking Sent/Received files via Secure Transport, create and enable email and notification Alerts and monitoring. Support customizing Transaction Manager events using Secure Transport. Perform Administrative Tasks in Secure Transport. I'm tasked with all phases of software development including design, coding, testing, debugging, implementation, deployment and support of EFT/MFT application Collaborate with Mainframe and other server administrators to setup internal processes for data flows. Ensure that Secure Transport solutions are configured for the highest availability. Responsible for supporting and maintaining documentation processes and configuration for the MFT environment.

Confidential

Senior Consultant

Provide consultancy around Axway EDI/EAI application suite involving application installation, upgrades, performance, testing, tuning and application problem identification through resolution focusing primarily but not exclusively on Axway Synchrony Gateway Interchange SGI application for customers such as British Telecom, Boehringer-Ingelheim, APL, Hewlett Packard, McKesson, Cardinal Health Care, United States Postal Service, Coca Cola, Kimberly Clark, Kraft Foods, AstraZeneca , AmerisourceBergen including scrubbing HL7, CCD CDA, ePrescribe, CROWNWeb and ADT files for One Health Port HIE implementation.

Confidential

President / Owner Information Technology Consulting

Craighead IT Consulting Services is a full service consulting firm specializing in offering I.T. consulting services - from Systems Integration, Network, Oracle 7, 8i, 9i RDB Database, OpenVMS or Tru64 UNIX System Design to Implementation, Maintenance, Performance Tuning, Capacity Planning and Support. An organization that provides total solutions to the needs of a diverse applicant and client base by utilizing Information Technology to improve customer satisfaction.

Confidential

IT Management Consultant

• Interfaced with management to promote IT strategies and technologies to accomplish business objectives.
• Analyzed complex business needs presented by user community to ensure proposed technical solutions align with business objectives.
• Performed liaison duties between IT and management to foster an increased understanding of IT operating capabilities in the areas of systems design, modifications, network design, and network modifications or troubleshooting.
• Responsible for ultimate recommendation on hardware and software purchases.
• Responsible for positive negotiation outcome with vendors on behalf of the company to ensure cost effective purchasing decisions. Maintained vendor contacts.
• Subject matter expert on team responsible for the design and implementation of Windows 2000 Active Directory Services Infrastructure including the creation and Administration of Oracle MS Access databases and applications.
• Prepared progress reports to inform management of project status and or deviation from goals.
• Responsible for providing highly available and secured data throughout the company's technology and communication infrastructure, and software applications.

Confidential-

Deputy Administrator for Information Technology

• Provided leadership and direction to Telecommunications, Network Helpdesk/Desktop Support, Database, and System Administration managerial staff.
• Senior Oracle 7, 8i, 9i and Oracle Rdb Database System Administrator on UNIX, OpenVMS systems.
• Evaluated and advised utilization of application development tools, Operating System Linux, UNIX, etc. , Network OS, Web Servers, and database / database application development software Oracle Developer, IAS , Firewall/VPN software.
• Evaluated/advised purchasing of network servers, mid/mainframe, network switches and routers, network appliances firewall, VPN, SAN, etc. , desktops, printers/faxes/scanners/copiers, imaging and telephony equipment.
• Established protocols for acquisition, installation and use of Court's desktops COE , LAN/WAN, production application systems, telephony and telecommunication devices.
• Managed project upgrading network infrastructure: retrofitting copper backbone with fiber, replacing network hubs with switched technology, and upgrading all Novell servers from version 4.1 to 5.1.
• Negotiated and approved all I.T. related software/hardware maintenance support contracts.

Confidential

Administrator

• Performed all facets of administrative tasks: database modeling, logical and physical design, implementation, and security, backup/recovery, monitoring and tuning, configuring client/server database connectivity.
• Upgraded Oracle database software on Sun, Compaq Alpha and OpenVMS systems.
• Upgraded Oracle application development tools Designer, Developer, and IAS .
• Performed all maintenance configurations on database and client desktops.

Confidential

System Administrator

• Performed all system administrative tasks including: install, configuration of OS, performance management and tuning, system maintenance, security management, backup/recovery management, cluster management, and end-user support.
• Recommended/established protocol for system use and services.
• Provided technical lead for system application developers.
• Established policies and schedules for system OS upgrades and software installations.
• Implemented server configurations and production roll-out protocol.
• Implemented change management protocol for new software/hardware installation.
• Implemented version control protocol for application development environment development/test/production utilizing Compaq layered product CMS/MMS.