• Windows Server Administration: Manage and maintain over 150 Windows Servers with the following roles: Active Directory Domain Services AD DS , Domain Name System DNS , Domain Host Control Protocol DHCP , Windows Server Update Services WSUS , Key Management Service, Failover Clustering, IP Address Management IPAM , Web Server - Internet Information Services IIS , Active Directory Certificate Services AD CS , Active Directory Federation Services AD FS . Messaging Administration: Configure, manage and maintain Microsoft Exchange Server 2010 and Barracuda Spam Firewalls. Storage Area Network: Manage 80TB across three EMC SANs, perform LUN administration and manage Brocade Fibre Channel switches and host attachment and configuration.
• Computer Forensics: Perform forensic analysis on faculty and staff computers as required by administration with goals to recover data, protect internal data and users, and to verify or prove university policies have been violated. Tools used for forensic data acquisition include Forensic Toolkit FTK Imager, The Sleuth Kit/Autopsy, and Recuva for data recovery.

Freelance Technical Writer

Confidential

Serve as a subject matter expert, working with project managers, authors, editors, and technical editors to meet strict publication deadlines. Focus on Windows Server 2012, Windows 8 and Windows Server 2012 storage concepts. Co-authored two published textbooks used for instruction in 130 countries participating in the Microsoft IT Academy program.

Co-Authored Publications

• Exam 70-412 Configuring Advanced Windows Server 2012 Services ISBN: 978-1-118-51159-6 Author Bio Page: xviii
• Exam 70-687 Configuring Windows 8 ISBN: 978-1-118-51108-4 Author Bio Page: xxiii

Technology Integration Specialist

Confidential

• Serve as system administrator for all aspects of academic and departmental work flow servers, document imaging servers, file servers, web servers, application servers, print servers, SQL server configuration, disk image/software deployment and disaster recovery systems and software. Effectively communicate with end users of varying technical ability. Serve as university contact to Board of Regents and other Universities for statewide software and hardware projects, e.g., Document Imaging, Campus Alert and Compass/ESL, WebCT. Administer over 20 servers running Windows Server, Apple Server and Solaris Server. Manage and provide expert knowledge and support to over 475 academic desktop, notebook systems running Windows and Mac OS X. Recommend purchase of system software/hardware to Faculty, Staff and Students based on capabilities of current systems and overall cost.
• Virtual/Physical Server Administration: Plan, install, test, customize, implement and manage physical and virtual server systems running Windows Server NT, 2000, 2003, 2008, Apple OS X Tiger Server, and Solaris 10 Server. Provide expert knowledge of various systems software to ensure minimal system downtime. Administer deployment of critical software applications. Monitor server and application usage, performance, backups and security. Manage virtual servers running on VMware ESX hosts. Monitor system usage and evaluate system needs for most efficient utilization of available resources. Received VMware vSphere: Install, Configure and Manage training, to administer virtual servers hosted on VMware ESX servers.
• Email Administration: Serve as backup email administrator in an Exchange 2003/2007 environment to create and manage end user mailboxes, datastores, and server configuration. Serve as backup administrator for Proofpoint Anti-Spam Appliance. Implemented EmailXtender email archiving system.
• Storage Area Network: Serve as backup SAN administrator. LUN creation, Storage Processor, and Fiber Switch configuration. Storage presentation to fiber channel attached servers. Received CLARiiON Host Integration Management training to administer EMC2 CLARiiON Storage Area Networks.
• Active Directory Administration: User and computer management through Active Directory. Create custom Group Policies in Active Directory to maintain a secure systems environment, securing academic systems on the network, and decreasing administration time on academic systems. Create or modify custom administration and logon VBS and WSH scripts to decrease administration time and modify end user access on academic systems.

Senior PC Technician

Confidential

Recruit, train and manage PC technicians instrumental in winning BHSU University Area Award in 2005. Document imaging server administrator Windows NT 4. Assist Faculty/Staff with Microsoft Office, Windows, and network issues. Effectively communicate with end users of varying technical ability. Installation of user specific application software for office and student use. Assist in university network installation, maintenance and upgrades.

Technology Savvy Student

Confidential

Assisted faculty with graphic design, web design, Microsoft Office, PC problems. Setup multimedia presentations in Teaching Theater and classrooms. Updated computer labs for student use. Assisted with installation of media in classroom environments.

Resident Assistant

Confidential

Role model, counselor, team leader, mentor, resident safety and responsibility. Resident PC and network troubleshooting. Programming for student involvement through community building. Training new resident assistants.

Personal Computer Consultant

Confidential

Replacement/repair/upgrade of computer hardware and software. Residential/Commercial network design, installation, security, and support. Malicious software removal and prevention. Communication with users to assess needs/objectives/constraints. Assistance in computer hardware/software specification and purchasing.