Network Support Engineer Resume Profile
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Summary:
- Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP, MPLS, ability to interpret and resolve complex route table problems.
- 6 plus years of experience in Networking, including hands-on experience in IP network design providing network support, installation and analysis.
- Worked on Cisco 7200, 3800, 3600, 2800, 2600, 1800 series Router and Cisco 2900, 3500, 4500, 5500, 6500 series switch.
- Worked on Nexus 7K, 5K, 2K and its downstream devices.
- In-depth expertise in the analysis, implementation, troubleshooting documentation of LAN/WAN architecture and good experience on IP services.
- Experience using NX-OS with Nexus 7K and 5K series switches.
- Expert level knowledge on PALO ALTO Firewalls
- Hands on experience with Splunk
- Experienced with INFOBLOX Grid manager and NETMRI
- Hand-on experience with the following technologies: Cisco Nexus - Switches - F5, Netscaler - Load Balancers
- Hands-on experience with Ether Channel, Spanning Tree, Trunking, ACLs, Syslog.
- Knowledge of implementing and troubleshooting complex layer 2 technologies such as VLAN Trunks, VTP Ether channel, STP, RSTP and MST.
- Experience working with JUNOS OS on Juniper Routers and Switches.
- Installed, configured and administered Palo Alto firewalls
- Configuring Cisco routers and switches to enable and troubleshoot a variety of features such as trunk, Vlan, Ether channel, port security, routing protocols including EIGRP, OSPF BGP and other related technologies such as multicasting, IP Telephony IP Video.
- Experience working with System Engineering and Linux Operating Systems.
- Experience in Designing and implementing Cisco UCS.
- Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.
- Experience in the setup of Access-Lists, and RIP, EIGRP, and tunnel installations.
- Proficiency in configuration of VLAN setup on various Cisco Routers and Switches.
- Experienced in trouble-shooting both connectivity issues and hardware problems on Cisco based networks.
- Enhanced level of experience with OSPF, BGP, and TCP/IP.
- Excellent leadership with good written and oral communication.
- Great team player and able to work under pressure 24x7 duty rotation.
Technical Skills:
- Routers 1800, 2500, 2600, 2800, 3600, 3800, 7200, Cisco CRS-1, CRS -3.
- Cisco Switches 2900, 3500, 4000, 4500, 5000, 6500, Nexus 5k and 7k .
- Routing Protocol BGP, OSPF, EIGRP, IGRP, RIP , Routed Protocol TCP/IP, Multicasting.
- Management tools: SNMP, Syslog, Sniffer, Nagios, Cacti, Infoblox and Wireshark.
- LAN Protocol: VLAN, VTP, Inter-vlan routing, ISL, dot1q, STP, RSTP, PVST, HSRP, GLBP, Ethernet, Port security.
- WAN Technology: Frame Relay, X.25, E1/T1/DS1/DS3
- Network Management: SNMP v2, Cisco Works, 3Com Network Analyzer, MRTG, SolarWinds, TACACS
- Network Security: Knowledge of PALOALTO Firewall, ASA, IPsec, IPS/IDS, VPN.
- Application Protocols: DHCP, DNS, FTP, TFTP.
- Juniper: E series, J series and M series. MX960, M10i, T1600, T640.
- Network Simulators: GNS3, Packet Tracer,PUTTY.
- Documentation: Microsoft Office, Visio
Professional Experience
Confidential
Network Engineer
Responsibilities:
- Coordinate and perform VPN Lan2Lan as well as Remote VPN and Firewall security policies as well as NAT Configurations.
- Implement changes to the firewall rule base, network routing tables and ACL to allow only authorized users to access the servers.
- Worked with installation of Palo Alto firewalls
- Migration of Palo Alto firewalls from ASA
- PANDB migration and code upgrades for Palo Alto Firewalls
- Worked with configuration of cisco CG-2960 switches
- Worked with Infoblox NetMri and Grid Manager
- Worked with Filezilla, Nagios and Cacti
- Installation of Splunk through linux
- Worked with Splunk in a cluster environment
- Building IPSEC VPN tunnels in Paloalto
- Worked with configuration on switches such as spanning tree protocol
- Worked on Linux Syslog Servers
- Working and troubleshooting in inter-vendor Palo Alto environments
- Worked with cisco layer 2 and layer 3 switches and routers, Nexus.
- Implement changes to Palo Alto firewall policies
- Troubleshooting static/dynamic routing problems and spanning tree issues
- Worked with DHCP for guest wireless on Palo Alto Firewalls
- Worked on Cisco Layer 2 switches spanning tree, VLAN .
- Peering of syslog servers for Splunk
- Implementing configuration changes for switches through NETMRI
- Experience with devices Palo Alto Network firewalls such as security NAT, Threat prevention URL filtering.
Confidential
Network Engineer
Responsibilities:
- Configuring and troubleshooting Switching and Routing protocols OSPF, BGP including traffic filtering at ABRs and ASBRs.
- Installing and configuring wireless AP's to provide network connectivity to various buildings.
- Migrating cisco3550 switches to 3750 PoE switches to provide support to Wireless APs.
- Installed cisco 5508 WLAN controllers and configured Access points.
- Assessment, Installing and configuring remote sites to be able to connect to the Core network.
- Configured and verified redundancy protocols HSRP on Cisco Layer 3 devices for load balancing and fail over.
- Extensive experience with Citrix XenApp, Edgesight, Netscaler, Microsoft Server OS, Microsoft AppV, and Citrix Provisioning Services
- Providing Load balancing solutions to clients for using F5 Load balancers.
- Implemented redundancy in BigIP F5 loads balancers to provide uninterrupted services to clients.
- Experience in Configuring the NetScaler Appliance for Audit Logging, Installing and Configuring the NSLOG Server
- Strong hands on experience in layer-3 Routing and layer-2 Switching. Dealt with Nexus models like 7K, 5K, and 2K series.
- Experience in working with Cisco Nexus Switches and Virtual Port Channel configuration.
- Configuring and administration of Checkpoint firewall and creating access rules for network traffic.
- Worked on Cisco B series UCS servers using the UCM GUI.
- Designed and Implemented Cisco UCS pods in Nexus 7000 and Cisco 6500 Platform .
- Experience with devices Palo Alto Network firewalls such as security NAT, Threat prevention URL filtering.
- Worked on Juniper SRX-5800, ISG-1000 firewalls.
- Provided firewall policy configuration and services with Juniper SRX 240 650 series.
- Assisted with installing Juniper firewalls to replace existing Firewalls which increased network uptime.
- Working and troubleshooting in inter-vendor Palo Alto environments.
- Created a backup and recovery policy for software application and verified peripherals are working properly.
- Performed RIP OSPF routing protocol administration.
- Manage, monitor and maintain an enterprise-wide mixed-vendor data network infrastructure.
- Maintain and Provide support for LAN/WAN infrastructure as needed. This includes working on specific hardware such as switches, routers, PIX, ASA firewalls, wireless APs, VPN Concentrators, frame relay, IPsec VPN and other entities.
- Responsible for monitoring Cisco Wireless LAN controller.
- Configuration and edit policies on F5 network access control.
- Coordinate and perform VPN Lan2Lan as well as Remote VPN and Firewall security policies as well as NAT Configurations.
- Design and implement Catalyst/ASA Firewall Service Module FWSM for various LAN's.
- Providing Security Technical support and deliver of Security services including: Security vulnerability assessments, penetration studies, Security policy development, and Security gap remediation assistance, DMZ structural hardening, PKI, SSO and system security design.
- Implement changes to the firewall rule base, network routing tables and ACL to allow only authorized users to access the servers.
- Troubleshooting static/dynamic routing problems, spanning-tree issues and problems with VPN disconnects and successfully remedying those issues.
- IPsec VPN between two branch offices and also SSL VPN for user's connecting.
Confidential
Network Engineer
- Responsible for CheckPoint and Cisco ASA firewall administration across global networks
- Worked on Cisco Layer 2 switches spanning tree, VLAN, QoS .
- Migrated Cat 6500 series switches to Nexus 5K.
- Key contributions include troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF BGP.
- Conversions to BGP WAN routing. Which will be to convert WAN routing from OSPF to BGP OSPF is used for local routing only which involves new wan links.
- Lend support to DSL, DUN, ISP devices for all customers.
- Implemented Site-to-Site VPNs between ASA Firewall and Router
- Implemented Site-to-Site VPNs over the internet utilizing 3DES, AES/AES-256 with PIX Firewalls
- Configure UCS Manager by defining Service Profile Template, Policies Pools for Production Servers and DR Servers.
- Implemented, Managed and maintained Citrix NetScaler Access Gateway 9.2.
- Managed all network and devices to include Cisco routers, switches, VPNs, SSL, Check Point, Cisco PIX, Cisco ASA,Cisco FWSM as well as content delivery networks CSS, Citrix Netscaler and F5 BigIP LTM and GTM 1600 and 3400 load balancers enterprise environment.
- Worked on ACE load balancers. Experience with F5 load balancers - LTM, GTM series like 6400, 6800, 8800 for the corporate applications and their availability
- Designed and Implemented Cisco UCS pods in Nexus 7000 and Cisco 6500 Platform .
- Troubleshoot and Worked with Security issues related to Cisco ASA/PIX , Checkpoint, IDS/IPS and Juniper Netscreen firewalls.
- Experience working Juniper T-Series, M-Series, ERX 1400, M320, MX960, J-Series Routers.
- Understanding the JUNOS platform and worked with IOS upgrade of Juniper devices.
- Worked on ASR routers like 1k, 9K series as a core and configured HSRP for active-active redundancy.
- Performed operational Changes in Integrated Services Engine ISE 1.1.3 and 1.1.4 including but not limited to network devices, Identity Groups, Local Hosts, Local Users, Administrator Policies etc.
- Worked on Juniper SRX-5800, ISG-1000 firewalls.
- Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
- Worked on Infoblox for creating the DNS entries, A records and CNAMEs
- Cisco ASA 5540 firewall experience creating access rules for various DMZ containers for both inbound and outbound traffic.
- Maintenance and analysis of the F5 network for any possible up-gradation
- Configuring the vips, pools, irules and profiles on F5 LTM 10.x and 11.x version.
- Substantial lab testing validation prior to implementation of Nexus 7K, 5K 2K
- Performed IOS and Hardware upgrades on Core routers and field routers.
- Responsible for managing activities, Upgrading IOS Upgrading hardware and installing new devices, Tuning Configuration , make standardization for the topology
- Installation configuration of Microsoft Proxy Server 2.0
- Configured, installed, managed DHCP, DNS, WINS servers
Confidential
Network Admin
- Implemented Cisco Wireless access points using LEAP and Cisco Radius for authentication, greatly increasing Wireless security.
- Installed Wireless Access Points WAPs at various locations in the company.
- Involved in Big-IP F5 load balancing for internet traffic across web servers using I-rules.
- IPsec VPN between two branch offices and also SSL VPN for user's connecting.
- Troubleshooting static/dynamic routing problems, spanning-tree issues and problems with VPN disconnects and successfully remedying those issues.
- Coordinate and perform VPN Lan2Lan as well as Remote VPN and Firewall security policies as well as NAT Configurations.
- Provided firewall policy configuration and services with Juniper SRX 240 650 series.
- Configured Security Policies including NAT, PAT, AAA, ACL's Standard Access Lists, Distribute-Lists, Route-Maps, VPN Concentrators, IPS/IDS, PIX, ASA firewalls.
- Configuring and administration of Checkpoint firewall and creating access rules for network traffic.
- Responsible for CheckPoint and Cisco ASA firewall administration across global networks.
- Checkpoint Level3 operations support with hardware operations fixed all problems RMA's, taking any escalations that dealt with the equipment and its connection: interfaces, VLAN's, routes, etc.
- Working and troubleshooting in inter-vendor Palo Alto environments
- Provided firewall policy configuration and services with Juniper SRX 240 650 series.
- Work on different networking concepts and routing protocols like BGP, EIGRP, OSPF, Tunnels, L2TP, and VPLS and other LAN/WAN technologies.
- Strong hands on experience in layer-3 Routing and layer-2 Switching. Dealt with Nexus models like 7K, 5K, 2K series.
- Troubleshooting the Network Routing protocols BGP, EIGRP and RIP during the Migrations and new client connections.
- Involved in the configuration troubleshooting of routing protocols: MP-BGP, OSPF, LDP, EIGRP, RIP, BGP v4.
- Configured and resolved various OSPF issues in an OSPF multi area environment.
- Configured and played with various BGP attributes such as Local Pref, MED, Extended Communities, Route-Reflector clusters, Route-maps and route policy implementation.
- Ensures the project will achieve targeted dates to ensure business continuity.
- Worked on projects like BGP Route Reflectors deployment ,Removal of BGP from the core
- Tested BGP features such as as-override, Local pre, EBGP load balancing
- Troubleshooting IOS related bugs based on past history and appropriate release
Confidential
Network Support Engineer
- Worked on Cisco Layer 2 switches spanning tree, VLAN .
- WAN Infrastructure running OSPF BGP as core routing protocol.
- Support various Routers like 2600/3600/7200 series routers.
- Tested authentication in OSPF and BGP.
- Configured and troubleshoot OSPF and EIGRP.
- Created security policy according to user's requirement in Cisco ASA-5580, Juniper-SRX-5800 and ISG-1000 Fire-wall using CLI GUI.
- ASA firewall troubleshooting experience.
- Troubleshooting IOS related bugs based on past history and appropriate release notes.
- Work on different connection medium like Fibre and Copper Connectivity.
- In-depth expertise in the implementation of analysis, optimization, troubleshooting and documentation of LAN/WAN networking systems.
- Planning and configuring the routing protocols such as OSPF, RIP, and Static Routing on the routers.
- Implemented TCP/IP ,TFTP and related services like DHCP/DNS/WINS
- Performed and technically documented various test results on the lab tests conducted.
- Planning and configuring the entire IP addressing plan for the clients' network.
- Assist the certification team and perform configuration of LAN WAN technologies such as Ethernet, Fast Ethernet, and Gigabit Ethernet.
- In-depth expertise in the implementation of analysis, optimization, troubleshooting and documentation of LAN/WAN networking systems