System Administrator Resume Profile

SUMMARY

Expertise in LAN/WAN administration, server configurations, hardware/software installations, Active Directory services, Cisco network switch configurations, troubleshooting and repair. IT experience includes desktop support, project management, Cisco IP phone implementation, client relations, technical support, staff training and supervision. Professional hard worker who strives for complete customer satisfaction coupled with ability to excel in IT project management and communication.
Microsoft Certified Systems Engineer
Energetic and self-motivated team player
Quick study with an ability to easily grasp new technologies
Strong communications, technical, analytical, problem solver and leadership skills

PROFESSIONAL EXPERIENCE

Confidential

Active Directory Consultant

Active Directory administrator in an Enterprise class environment with multiple forests.
Performed upgrades for Cintellate and Kazeon application servers in the Enterprise.
System administrator, processing Level II user generated tickets for user accounts, permissions, etc.
Created Windows 2003/2008 and Linux servers in a VMWare environment.
Assisted in new SolarWinds environment for monitoring/troubleshooting network nodes for upgrades and troubleshooting.
Inventory and documentation of servers in preparation for the migration of 2 enterprise domains in to one common domain.

Confidential

Senior IT Systems Analyst

Maintained and administered network operations for the BASF sites in West Memphis AR, Earth City, MO, Denver and Brighton, CO. 400 end users.
Managed the standardizations of hardware and software for five corporate sites in the Southwest region of the US. Called to assist in 10 additional sites to successfully meet corporate deadlines.
Managed four corporate sites in network upgrades to comply with newer technology and to enable sites to support IPT voice over IP . Selected to assist in the upgrade and implementation of seven additional sites.
Project manager over a complete fiber/copper upgrade at the West Memphis site, in addition to 4 new buildings constructed on site.
Successfully planned and managed the relocation of site data center to new administration building, including installing new T1 lines, for data and new IPT phone system.
Extensive experience with Microsoft 2003 and 2008 Active Directory.
Key member of 41 sites, 11 person team overseeing all IT operations and activities for the Southwest region of the US.
Provided services to the West Memphis automation department. Services included assistance in the Distributed Control System DCS for network, servers, desktop, Programmable Logic Controllers PLC , in addition to standing up a testing/training simulator network.

Confidential

System Administrator/Site Support

Provided daily network, computer, server, and phone support for on-site and remote Ciba Chemical plants.
Oversaw all IT operations support including network, printers, and servers for West Memphis and 3rd party warehouse located in Memphis, TN.
System Administrator/Network Engineer
Performed daily IT and phone support for four CIBA Chemical locations.
Maintained all IT operations for sites in West Memphis, AR, Earth City, MO and three 3rd party warehouses in Memphis, TN and St. Louis, MO.
System administrator of Siemens phone system, setting up and managing site user accounts.
Core member of the North America AD migration project using Microsoft 2000 Active directory. Team established with the objective of combining all individual sites to one standardized global network.
Created and instructed a basic/advanced skills training program to advance computer knowledge of site employees, reduced helpdesk tickets by more than 50 .

Confidential

System Administrator

System administrator for the Network Control Center at the Naval Personnel Command.
System administrator for network user accounts.
Day to day operations of 10 Compaq file/print servers and Cisco switches.
Microsoft Exchange 5.5 administrator of Bureau of Naval Personal Command.
Microsoft System Management Server SMS Administrator.
Network administrator of Navy Personnel Research, Studies and Technology.