Summary

I am an Information technology professional with more than 15 years' experience between Information Technology and the Telecommunications industries. I have a solid technical background with professional, working knowledge of Systems Administration, Systems Integration and enterprise deployments. I am looking for a fast paced, challenging environment to continue my professional evolution.

CAREER PROFILE

Technical Ananlyst/Systems Administrator

Confidential

• Responsible for AD/Fileshare/User/DNS administration, print queue creation. Daily enterprise operations support.
• Production SAP application support. Including Dev, QA, Regression and Production systems.

Assigned to Global Information systems Operations Support GIOS team.

• Project execution member- BMC Control-M upgrade to version 8. This included planned outages and upgrades of the current Control-M servers' applications. As well as the deployment of new agents and modules to the Control-M client systems. Project successful.
• Integration support for onboarding Legacy Diversey's SAP batch job automation to SAC SAP system. This includes Control-M job creation, administration, scheduling and troubleshooting.
• BMC Patrol administration for all hosts. Agent installation, configuration and setup..
• Riverbed - OpNet systems integration for traffic monitoring and troubleshooting across the enterprise.

Assigned to Enterprise Computing and Automation.

• Team goal is automation/integration of various areas within Infrastructure and Business using VCAC, PUPPET LABS, Control-M, general scripting etc.
• Key team member for AD automation across the enterprise.

IT Specialist II/Consultant

Confidential

• Developed/deployed/administrated WSUS to/for NY State Dept. Of Correctional Services 800 workstations.
• Manage all software packaging and deployment to 800 workstations using Wise Package Studio 7.0, ORCA, Office Resource Kit, MSI installation scripts and Altiris Deployment Console.
• Technical lead for NY State D.O.C.S Digital Literacy program for inmates in release programs. Imaging, managing and maintaining 2003 AD domain stub networks. GPO, registry hacks and Winlocks used to lock down and manage clients.
• Execution Team Lead for soft-tap telephony deployment software agency wide to 100 devices across 67 facilities within DOCS' Inspector General's office, Criminal Investigative Unit and Special Operations.
• Senior Systems Administrator - Tier 2 Support PC/TC imaging for over 8000 devices Windows/Citrix, general and advanced hardware troubleshooting/repair, brake/fix, procedural documentation, assisting users with day-to-day operations/tasks. Tracking/Ticketing system is Numera Footprints.
• Level 2 Team SharePoint Site administrator.

IT Manager

Confidential

• Managed and maintained/upgraded a Single 2003 AD Domain 100 users including:
• Raised domain level to 2008 R2. 2008 AD administration/DNS/WINS/DHCP/Windows. SharePoint Services/WSUS deployment and administration/Exchange 2003 administration/GFI Smart Host spam content management/MAS 200 ERP solution/Symantec AV EPM/Avaya IP phone system administration and support.
• Coordinated with vendors and made purchases based on the needs of the IT infrastructure.
• GPO implementation and security changes in accordance with the company's leadership.
• Implemented and managed volume licensing for all server/desktop/application software packages.
• Created detailed documentation for disaster recovery server side and for end-user procedures.
• Assisted in initial effort ISO 9xxx certification mainly from a documentation perspective.

Systems Integration Specialist

Confidential

• Systems Integration Specialist. Primary function was to build out the Pittsfield, MA datacenter and integrate Sabic Innovative Plastics into the enterprise.
• Windows 2003 R2 AD Forest, Data Center build out and support for Wintel Platforms. Image development, deployment and monitoring of over 250 physical servers and over 50 VM servers VM Ware in NA. and over 2000 globally.
• WSUS deployment and administration.
• AD administration and management.
• Global 2003 Server Support for stability, operations and 24/7/365 on call support.
• General and advanced hardware/software troubleshooting of all servers at GE Plastics/Sabic Innovative Plastics.

Deployment Engineer

Confidential

• New roll out for Internet Cafe's onboard the vessels. 24/7/365 on call support. Deployment and configuration of multiple Windows 2000 servers per vessel with Cisco BBSM technology and satellite communications to deliver Internet connectivity via Wi-Fi and Ethernet
• This is a fleet-wide deployment, about 10 vessels.
• 3 application/member servers and 100 /- Windows XP client machines Laptops/Workstations were deployed per vessel.
• Server/Client Imaging developed/pre-staged shore-side prior to ship deployments.
• GPO, Local Security Policy, templates and Winlocks were used to manage user access to client machines.

Tech Support Engineer

Confidential

• Technical support for Siemens' customer service cellular laboratory. 24/7/365 on call support. Install/troubleshoot/configure/maintain Client side IT services Windows/Solaris/Linux and setup test case scenarios for high level engineers.
• New cellular backhaul/Wi-Fi network roll outs for the North Carolina, New Jersey and New York markets.
• RF surveys Cognio , area mapping and Point to Point bandwidth testing over the air interfaces with IXIA Chariot.
• New system comprised of BA200 Wi-Fi nodes. The application implemented was cellular backhaul and/or Wi-Fi delivery of Public Internet service.
• Personally managed installation crews throughout the deployment.
• Extensive documentation of field survey procedures as well as the laboratory procedures. All documents complied with ISO documentation standards.