Systems Engineer Resume Profile
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Senior Manager of Network Infrastructure
Confidential
- Recruited, Interviewed and built a team of new network engineers during a time of high employee attrition and tremendous project and operational support load. Implemented ITIL processes and procedures to help document procedures and workflows.
- In charge of the architecture, design and multimillion dollar budget for the move and rebuild of two large datacenters. Replaced Cisco Nexus 7010 switches with 7700 and 9000 series switches, implemented new Cisco ASA's, installed the framework for Cisco ACI and implemented new F5 LTM's and GTM's.
- In charge of leading a network and security redesign to repair years of neglect to datacenter and warehouse networks. Worked close with OHL vendors such as Cisco, AT T, Solarwinds, F5, XO and Riverbed to implement scalable and redundant solutions and to reduce operational costs over 4.5 million dollars over 3 years.
- Designed and implemented an extensive Quality of Service solution on AT T MPLS including 4G backup for voice and data across 200 sites with limited bandwidth. Optimized several in house centralized TCP/IP applications, cloud based applications as well as Voice and Video. Utilized COS/DSCP on Cisco ASA, Nexus, WLC's, Routers and Switches.
- Served as the Network and Telecommunications Services Project Manager for over 65 warehouse build outs and site moves. Worked close with the Project Management Office PMO and Finance to hit key IT dates by coordinating cabling vendors, FTE's and consultants.
- Designed/ Implemented Intrusion Prevention Services and Log Aggregation systems for monitoring networked devices and applications. Assisted in the penetration testing and remediation of high level issues related to SOC infrastructure controls.
Consultant Senior Network and Security Architect
Confidential
- Served as Network Manager during a time of high employee attrition, Managed 4 contractors and 2 employees. Recruited and interviewed potential candidates for various roles in networking, security and Wintel engineering.
- Responsible for leading the architecture and engineering of a datacenter environment with Nexus 2K FEX, 5500 and 7010, Cisco Catalyst, F5 LTM, Cisco ASA's, Cisco ISR and ASR Routers. Designed and implemented OSPF, BGP, FabricPath, OTV, VDC's, VPC's, GLBP, HSRP, QOS, AnyConnect and IPSEC VPN's.
- Serving as Open Systems architect in the design and build out of customer systems Linux, Windows, VMware and EMC Storage and SAAS environments. Researching cloud based products and solutions for their potential use in HMS's service offerings. Established a large testing lab with VMware Vsphere and old fiber attached and iSCSI storage arrays.
- Established security and risk categorization for HMS data and systems as well as to create controls and operating procedures based on SSAE 16, CIS Benchmarks and NIST publications. Controls and operating procedures are being mapped to HIPAA standards and key activities.
- In charge of evaluating Wide Area Application Acceleration products from Riverbed and Cisco. Implemented Cisco WAAS appliances to reduce WAN utilization by 60 and improved TCP application performance for SAAS Customers. Utilized Splunk, Solarwinds NTA Netflow and sniffer captures to characterize traffic from HMS developed applications and services.
- Lead Architect in the evaluation of vulnerability analysis, penetration testing and intrusion detection tools. Evaluated and implemented tools from Rapid 7, Tenable Nessus and Security Center, Splunk, SNORT and NMAP. Currently working with Information Security to establish security operations, incident response and remediation procedures.
- Assisted in the technical aspects of moving 2 datacenters to PEAK 10 and 700 employees into a new building. Migrated customer connectivity and VPN's from Cisco PIX, Microsoft ASA and Juniper SRX to Cisco ASA. Provided leadership by setting technical direction and configuration expectations for a host of contract employees.
Senior Network/Security Administrator
Confidential
- Worked close with account managers and PureSafety leadership in establishing a joint security and privacy program with a very large healthcare company.
- Lead in writing SSAE 16 controls around privacy, security and availability. Worked close with legal and senior management in establishing policy and procedures and written controls. Implemented technical and administrative controls for development, test, QA and production environments.
- Lead engineer and project manager in the redesign of all IP networking and LAN/WAN equipment. Replaced HP/Dell switches with Cisco Routers and Brocade Ethernet offerings. Designing QOS/COS for all data services including ISCSI. Established least privilege ACL's on firewalls connecting development, test, QA and production environments.
- Lead a cross tower team in establishing a cold disaster recover site by utilizing VMware SRM, VMWare VSphere, EMC Storage, EMC Recover Point and SQL replication. Implemented tape backup and recovery procedures with Iron Mountain, coordinated with DBA's and developers to establish recovery procedures.
- Lead network and security engineer in migrating 4 datacenters into two primary facilities. Designed and implemented all components of the infrastructure for hosting applications including VMware, Server Hardware, Firewalls and Route/ Switch.
- Lead security engineer in the design and management of SIEM and Log Aggregation, F5 LTM's, 10 SonicWALL UTM Firewalls, 4 ISA Server Firewalls, Cisco Router ACL's and QOS, several data circuits and internet connections.
Confidential
Senior Systems Engineer / Technology Architect Director
- Worked close with C Suite and Management teams in conducting a Business Impact Analysis BIA , Business Continuity Plans BCP and Disaster Recovery Plans DRP for over 1200 servers, 200 enterprise applications and 4000 employees. Managed RTO's and RPO's and the implementation of backup/ recovery processes and procedures for all systems.
- Served as project manager with a 6 million dollar budget and lead implementation engineer in establishing a disaster recovery datacenter in Atlanta.
- Served on post-acquisition teams for network and security integration. Designed and implemented Cisco route and switch, Firewall, Active Directory, Exchange, OCS/ LCS, VMware and storage to fit the Enterprise Model. Established audit processes for PCI, SOX and HIPAA utilizing the COBIT and PCI DSS in order to establish a risk plan and estimate remediation costs for senior management.
- Project Manager and lead architect/engineer in the redesigned technology monitoring, management and reporting. Managed the work stream of 2 employees and 15 subject matter experts in different development teams. Implemented System Center Operations Manager SCOM/ MOM , Solarwinds Orion, Ciscoworks LMS and Compuware Vantage for over 2000 networked devices and applications.
- Project Manager and lead architect/ engineer in implementing System Center Configuration Manager SCCM/SMS . Trained over 20 support personnel in SCCM processes in supporting over 5000 machines across 20 sites. Reduced operational spend by over 600,000 by eliminating similar tool sets for patching, software deployment, inventory and configuration management.
- Lead Network and Security engineer in charge of collapsing 7 remote data centers into a single facility without significant business downtime. Migrated over 600 physical servers to VMware hosts and EMC Storage with VMware converter and Platespin. Implemented and migrate Cisco Firewalls, Cisco Routers and Switches, Cisco IPS and Cisco Voice.
- Serve as architect and 3rd tier technical support for over 1200 Windows Servers 95 Virtual , 200 enterprise applications, 110 VMware vSphere hosts, 8 Active Directory forests, 700 group policies, DNS, DHCP, SCCM/SCOM, 4 Call Manager clusters, over 4000 colleagues on Exchange 2007, OCS and LYNC. Supported over 300 Cisco routers, switches, firewalls and IPS's, as well as server hardware including Cisco UCS, HP Proliant, HP Blades and Dell Servers.
Confidential
- Successfully led the implementation of access control for over 50 Sarbanes-Oxley and HIPAA applications and processes. Managed the work streams of over 40 employees and a 30,000 budget. Converted 90 of paper controls to an online ticketing workflow application.
- Project Manager and lead engineer in establishing a vulnerability assessment and remediation processes. My team and I evaluated many different security products from Cisco, Core Security, RSA, IBM Appscan, Tenable, Patchlink, and Stillsecure. Managed a 300,000 budget. I worked with technology and data owners to establish a risk rating system that included a value assessment and several vulnerability factors.
- Lead implementation engineer in replacing Healthways perimeter network with Cisco ASA's, Cisco IPS and Microsoft ISA Servers. Implemented Cisco remote access VPN for 1500 colleagues and secured over 50 DMZ Servers and 300 web sites. Reduced the operational spend on outsourced solutions by 400,000 per year managed a 300,000 budget.
- Established a CSIRT incident response team . Implemented log aggregation SIEM with RSA Envision for over 100 servers, applications and devices for event correlation. Established Policies, Standards, Guidelines and Procedures for security event handling and disclosure.
- Responsible for coordinating Business Continuity for all Healthways. Conducted Healthways first BIA Business Impact Analysis and Disaster Recovery tests. Ensured operations security processes were sound by conducting quarterly audits of backup and recovery processes.
- Served on a team to evaluate service offerings from the world's largest business process and technology outsourcing providers and participated in several site visits. Established Security Operations Center SOC as well as Network Operations Center NOC requirements with roles and responsibility mappings.
Confidential
Enterprise Network Systems Engineer
- In charge of the design, implementation and support of server, storage and network infrastructure for 12 Healthways call centers and remote offices. During this time I designed and implemented data center services for 9 new call centers and 3 additional Healthways headquarters offices. I served as the primary architect in the design and implementation of all Microsoft, HP and Cisco technologies used at Healthways.
- Designed solutions and Configured all HP Windows's servers, storage, SQL clusters, HP SAN Storage, Routers, switches and datacenter equipment to support 150 to 200 seat call centers. Implement Cisco products worked with telecommunication providers in implementing fiber connectivity, metro Ethernet, PPP T1, frame relay and cable internet. Established temporary HR and Training facilities in universities/ vacant offices or hotels to support call center clinicians prior to the production call center build.
- Designed and implemented a full LAN/WAN QOS Solution DSCP for each office on Cisco 6509, 3548, 3550, 3750 Switches and various models of Cisco Routers ranging from 2500 to 7200. In charge of all Network and Security infrastructure including Cisco Routing, Cisco Switching, Voice and Firewalls.
- Migrated offices from Frame Relay to multilinked T1's to increase bandwidth to smaller offices, implemented AT T MPLS for larger offices and eventually migrated from T1' to MPLS. Implemented a subnetting plan for summarization and redesigned EIGRP to support growth.
- Implemented monitoring with Ciscoworks 2000, Compuware Network Vantage, HP Openview products and Solarwinds ORION for all servers and Networking equipment. Worked close with business units to implement metrics for reporting.
- Designed and migrated a 3000 user NT 4.0 and Exchange 5.5 domain to Active Directory 2003 and Exchange 2003. Implemented remote solutions with Cisco Routers, Cisco IP Phones, ISA Server 2004/2006, SharePoint Servers, RightFax Servers, and BlackBerry Enterprise Server.