IT Consultant Resume Profile

EXPERIENCE:

Confidential

IT Consultant Owner

Managed and preformed all functions of IT support for various clients that include the following:
Infrastructure design / setup
MS O/S Installation / upgrades and updates various versions
Hardware server, pc, routers, firewalls, switches, printers etc.
Application install and support in a network environment MSOffice, Sage, SolidWorks, Quickbooks etc..
Print Servers
Remote Access, VPN RDP
Active Directory / Group Policy
Backup procedures onsite / offsite
Monitoring remote environments
Disaster recovery implementation
MS Exchange various versions

Confidential

Systems Administrator

Administer entire Windows NT, 2000, 2003 network of 20 servers, Citrix Server Farm, Cisco VPN server, HP 9000 running Unix, 2 Web Servers, 2 SQL servers and a fax server located throughout a data center and 17 satellite offices over a WAN. Build and replace new servers in backup and standalone configurations.
Analyze and implement improved and advanced technological solutions firm-wide.
Implemented and rolled out Citrix thin client environment via Nfuse for application accessibility from company web page.
Install and update operating systems.
Set up new user accounts, close older user accounts and ensure system security.
Perform daily backup and restoration of all network data using both Veritas and Arcserve.
Analyze system usage and investigate opportunities for performance improvements.

Confidential

Internal Field Engineer

Managed all delivery commitments between the production and field teams for Motorola's wireless MDC application and components on Windows NT and 2000 platform. Scheduled installations, testing, acceptance, and field-build installations for entire western division. Assisted with problem/defect characterization and secured failure logs.
Followed standard Project management guidelines, Conduit between division and development personnel.
Experienced with tracking projects using project-tracking tools.
Coordinated testing with divisions, development and customers.
Primary and Secondary technical support for division personnel.
Created reviewed and updated documentation CRFs, Statement of Work, Custom Pak Documentation, etc
Informed and scheduled division of future software releases and upgrade procedures.
Knowledge of requirements generation, review, and dissemination to technical staff.
Managed relationships with outside agencies and vendors. Client Server application development, system deployment, and project planning.

Confidential

NT Systems Administrator

Administered entire 2000 network which consists of 20 servers, 2003 Citrix Server Farm, Cisco VPN server, HP 9000 running Unix, 2 Web Servers, 2 SQL servers and a fax server located throughout a data center and 15 satellite offices over a WAN. Built and replaced new servers in backup and standalone configurations.
Executed company-wide roll out of Citrix thin client environment via Nfuse. Ensured daily backup and restoration of all network data using both Veritas and Arcserve.

Confidential

Support Analyst

Supported 1500 users in a Windows NT/ Novell environment. Supported all software on desktops-MSOffice, Outlook, Rumba and SNA, as well as, multiple homegrown client/server applications. Updated and maintained various server-based applications.

Confidential

Application Engineer

Managed diverse customer service and technical responsibilities for a software development company.
Responsible for a large nation-wide customer base. Job required extensive travel to customer sites, accessing their business needs, and following through with technical implementation. Installed and configured Windows NT-based systems utilizing company's cellular software product. Extensive involvement with intergradations of diverse customer databases and interfaces with wireless mobile software.
Responsible for integrating carrier information such as IP Internet addresses BAMN AT T, etc. with customer databases.
Configured and installed server software and hardware, configured routers such as Cisco and Fastcomm, use of communications software, such as TCP/IP and IPX.

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