SUMMARY OF QUALIFICATIONS

• Results driven software developer with more than ten years of programming using .Net, Java, J2EE, JSP, DB2, and SQL. Progressive success in network administration and systems support.
• Experience in the use and administration of SharePoint and Sitefinity software
• Experience in testing software applications
• Experience in creating and maintaining manual test scripts and automating scripts.
• Experience in documenting test results and defects.

User training.

Installation, configuration, testing, troubleshooting and repair of hardware, network communications and software.

TECHNICAL SKILLS

• Languages .Net, DotNet Nuke, Java, J2EE, JSP, JavaScript, C , C , Visual Basic, SQL, HTML, XML, DB2
• Operating Systems Windows, UNIX, AIX, IBM Platform, Unisys Platform
• Applications Software and Tools SharePoint, Microsoft Office, Adobe, HEAT, Test Director, Win Runner, WSAD, AIX, Websphere, Visual Studio, and One Place Mail
• Outstanding leadership, customer service and project management skills, effectively communicates technical and non-technical information to individuals at all levels.
• Self-motivated, confident, highly professional able to quickly identify, analyze and resolve operational and service issues adapts quickly to new technologies and situations.

PROFESSIONAL EXPERIENCE

Confidential

Software Developer II

• Maintain code and develop new internet and intranet sites. Analyze and gather requirements for the new system along with providing documentation of business rules and technology. Training users on the use of new technology and software.
• Maintain web servers and content.
• Write new code for new internet/intranet site using SharePoint, DotNet Nuke, Sitefinity
• Develop new functionality to website and code
• Used SharePoint and ASP.Net to develop the internet
• Developed new intranet site with SharePoint, Sitefinity and DotNet Nuke and provided training on how to add content to the users
• Gather user requirements and provide documentation of requirements
• SharePoint Administration

Confidential

Programmer Analyst

• Maintain code, troubleshoot and fix bugs, provide technical support to clients and implement new functionality to the newly developed unemployment system. Analyzed data and wrote basic requirement documentation to implement business rule and technology. Assisted in training users on the new application and technical functionality.
• Hands on experience with AIX servers, developing using WSAD and WAS administrator.
• Serves as Websphere administrator and point of contact when issues arise with the application.
• Worked as Tester using Test Director and Win Runner, writing scripts and running regression testing for newly developed system.
• Trained new users on how to implement Test Director and Win Runner.
• Solved end user problems in a production support capacity.
• Wrote technical documentation on use of systems software and hardware.
• Liaison for the customer and different bureaus within the agency by providing updates problem solving strategies and gathering information.
• Wrote and analyzed software programs in Java, J2EE and JSP and SQL statements using DB2.
• Relational Database experience using DB2 UDB.
• Development of Internet site using JSP, Java Servlets, Java Beans, JSP Tags, HTML, EJB and XML. Also used scripting using JavaScript, UNIX, and SQL.
• Maintain old code while implementing the new code.
• Worked as System Analyst to analyze defects and enhancements, identified programs used for specific defects or enhancements.
• Provide all access to systems used by the OJI project.

Confidential

Network Administrator I

• Installed, configured, tested, troubleshot and repaired hardware, operating systems, network communications, software, email applications and peripherals for more than 200 users in central office. Performed restoration of files, replacement of hard drives, peripherals and video cards. Maintained user connectivity to network, printer servers, file servers, proxy servers and email servers. Provided network administration utilizing Windows NT set-up and managed user accounts configured network printers.
• Performed Tier I and Tier II technical support and user training for central office and more than 5000 users at 33 institutions statewide.
• Provided LAN/Wan installation/configuration/support.
• Resolved system slow-down issues by troubleshooting and contacting necessary vendors that maintained T1 lines.
• Instrumental in conversion from Windows 95 and Windows 3.1 environment to Windows NT and 2000.

Confidential

Data Systems Coordinator I

• Provided technical support to network administrators and more than 5,000 internal users on network communication, software applications, hardware and peripherals. Provided documentation for major online systems.
• Responded to error messages and incoming inquiries regarding system and software malfunctions, computer lockouts, connectivity and printer problems.
• Documented all trouble calls utilizing HEAT software forwarded escalated problems to Tier III support.
• Responded to, evaluated, and prioritized incoming phone and email requests for technical assistance with hardware, software, networking and other computer related technologies.
• Instructed users on how to get back online and troubleshooting printer problems.

Wrote technical documentation on system software.