Systems Engineer Resume Profile

EXPERIENCE

Network Administrator

Confidential

Monitor and troubleshoot multiple Windows 2003 and 2008 Active Directory Servers across various sites and OU's and Domains.
Run various SQL jobs for data collection and database maintenance across multiple domains at various sites.
Work in a Cisco environment setting and clearing MAC addresses.
Maintain 24/7 network with multiple domain controllers, networks switches, and virtual servers.

Technical Support Specialist

Confidential

Installation of Point of sale systems and printer queue setup on a Windows 2008 domain.
Troubleshooting iphone to exchange e-mail synchronization
Imaging machines and configuring domain access.
Utilized SCCM 2007 for placing machines in containers and doing baremetal OS installs through PXE

Tier 3 Server Support

Confidential

Administrated Windows 2003 and 2008 Server and active directory across multiple domains
Linux systems administrator, troubleshooting logon and permission issues and adding RPM's
Responsible for monitoring and disk replacements for 300 Terabyte Netapps SAN
Responsible for Sun Ray Thin client server setup and implementation, debugging and fixing previous vendor's incorrect configuration.

NOC Network Specialist

Confidential

Managed Network Operations Center During off hours staffed with union employees, responsible for noti cation and troubleshooting telecom and data devices in the eld.
Learned to program our proprietary alarm monitoring software Netboss in a Solaris 8 environment with Oracle as a database backend
Familiarized with Solaris 10 for upgrade of system from an E3500 to a V890 to handle increased load and corporate acquisitions
Tasked with adding additional unplanned devices and improving the efficiency of the existing programs allowing the end users to view more alarms in the same timeframe.
Programmed remote switch alarm collection and forwarding devices parsing various alarm display methodologies TL-1and streamed ASCII.
Received Council of Leaders Award for successful rollout and migration of sites being converted from the previous vendor to our Network Operations Center in an abbreviated time frame

Technical Support Specialist

Confidential

Responsible for design and con guration of proven tested images tailored to each department's needs specializing in the Network Operations Center, Assignment, Nuisance Call Bureau, and E911 group
Successfully completed migration of 200 computers to Windows 2000 Active Directory off of Novell
Onsite support for 200 clients on a mixed Novell and Windows NT,2000 environment
Supported company wide Internet/Intranet access troubleshooting routing, IP conflicts, and port restriction issues.
Integrated Macintosh computers onto the new corporate network environment
Responsible for completion of greater than 150 Y2K upgrade/updates of Compaq Deskpro 2000's while maintaining call center's grade of service required by the public service commission
Attended Microsoft Windows 2000 training classes receiving certi cations listed

Helpdesk Manager/Lead Technician

Confidential

Supported network administering to Windows NT 4.0 Server, Workstation, Windows 95 and Macintosh based clients located in the GECRD domain
Supported company wide Internet access troubleshooting routing, IP conflicts, and port restriction issues.
Managed twelve individuals staffing the helpdesk supporting our clients
Extensive over the phone computer systems support for all GECRD users handling logon, VPN access, and troubleshooting
Responsible for attending CRD's change management meetings effective January 1998 to determine impact on our users
Sole support for the remaining Macintosh systems at CRD

Systems Engineer

Confidential

Designed and implemented a cross platform network utilizing Windows NT 3.51 Server to connect various Macintosh and Windows based clients along with the eventual migration to NT 4.0 Server
Designed company wide internet routing across Ethernet using TCP/IP protocols and gateway to our ISP
Responsible for computer systems setup, maintenance, and training
Technical skills utilized in circuit board layout, design, and population for Analog, Digital, mixed Analog/Digital, High Voltage 400V 15 Amp , and low noise printed circuit boards

Computer Technician

Confidential

Advised management on budgeting and computer purchases
Supported IBM compatibles and Macintosh systems extensively in day to day activities
Responsible for computer maintenance and repair of various machines utilizing available hardware
Electronics Technician, Confidential
Held a class B New York State laser license for high powered lasers
Maintained argon and helium-neon lasers used for our light shows
Generated computer schematics and printed circuit board layouts
Modi ed an existing design interface to control position detecting scanners